This rating is based on customer reviews, inventory size, pricing, and service quality
Based on available recent reviews, overall sentiment for TNT Towing and Recovery,LLC in Burlington, NC is broadly positive but mixed. Many praise professional, friendly staff, quick response times for tows/lockouts, helpful parts support (even finding discontinued items), fair-to-great pricing, and installs/after-hours help. However, several 1-star reports cite wrong or faulty parts, denied refunds/warranty, a towing damage dispute, and a privacy complaint about accident photos. Inventory seems solid; yard organization is not addressed. Customer service ranges from stellar to unresponsive. Overall score: 82/100.
What clients say about TNT Towing and Recovery,LLC in Burlington (NC)
Broke down in Burlington, called TnT towing and they responded and arrived fairly quickly. Driver was friendly and loaded up my car safely onto the flat bed and got me and my car back home in no time. I will definitely be using their services again in the future.
Don't use their service! They will post pictures on snapchat and other sites identifying accident victims, when their loved ones haven't even been notified. Spoke to the owner, said he was sorry - no explanation given. Reaching out to insurance agency and police to see if charges are possible.
They hit my truck in two locations, and didn't want to be responsible for it. I wouldn't recommend them. Dishonest people!!! Cost me like $5000 to get it fixed.
2359 Glencoe St, Burlington, NCArchitectural salvage store
6204 North Carolina South 62, 6204 NC-62 South, Burlington, NCUsed auto parts store
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