What clients say about Hopedale Auto Sales in Burlington (NC)
I got my very first vehicle from here in November 2025. I spoke with Rasheed over the phone about the car I wanted a couple weeks before I actually came in to purchase. I was told it was a great car in good condition, when I arrived I was told that the ac compressor needed to be replaced and there were going to be certain lights on in the vehicle because Rasheed stated that “ he looked everywhere for the actual windshield that belong to the make of my car but they were discontinued and I probably wouldn’t find one anywhere but a junk yard”. He offered to take money off the car for the ac compressor or I could pay the full original price and he would fix the compressor. I said you can just fix the compressor. We talked for a couple of weeks about him fixing the compressor and I definitely feel like I was getting the run around. It wasn’t until my mom wrote a review about him not fixing it that he reached back out to me about fixing the compressor. After he fixed the compressor I felt pressured to get my mom to change her review to 5 stars which eventually she did. Within a few weeks of having my car the engine light came on. I got a diagnosis and it is the catalytic converter. So of course I reached out to Rasheed and im told about how the car is sold as is pretty much. So now I’m just stuck having to pay to fix something that I felt Rasheed could have told me about when he mentioned other things that was wrong with the car.. If you do decide to buy from them BRING YOUR OWN MECHANIC! I was also told by Honda in Burlington that my original windshield is not discontinued it’s just a very expensive windshield. I personally would not buy from here again, but I’m thankful for the experience because it taught me what to do my next car purchase.!
For anyone out there looking for dealership that is willing to work with someone that has not so good credit, this is place to go. Mr. Jeff and Mr. Rashid will go way beyond expectations to place you in your dream vehicle. With reasonable payments. Google only allow you 5 stars so I'm giving them 5 additional stars for a total of 10 yes they're just that good.
Had a real nice pleasure meeting Jeff and was really tickle with the way he handled what I ask in my questions and letting me tesdrive the Nissan rouge I was really amazed in how clean it was and how nice of an automobile it was and for the price that we got it I can’t thank them enough for my new ride if you ever need a new ride go to them Graham Hopedale Road see Jeff. He set you up right he’ll give you a good deal.
Our daughter got a car here and it’s a very nice car. The salesman is a man of his word and did what he told her what he would do, once she purchased the car. We are satisfied and thank you so much for honoring your word. We definitely recommend you buying a car 🚗 here.
Bought a 2012 Subaru Forester less than half a year ago with 170k miles. Had to replace a catalytic converter within the first day, as the check engine light came on its first long drive. They agreed to replace it. We only occasionally planned to drive this vehicle. Less than 3,000 miles later, the radiator is filled with oil and the engine is shot $6,000 later. Sold as is no warranty.
AVOID THIS DEALERSHIP!
I am extremely satisfied with my experience at Hopedale auto. The owner was extremely honest and respectful and gave us an amazing price on the car. My purchase was nearly a week ago and the car is running great and strong. I could not recommend a better place to shop for a vehicle! He also helped us with insurance and was extremely patient. Thank you so much for everything.
Rasheed and Jeff were great. I explained my situation and what I have been through. They both had sympathy and empathy. Both were true and precise. Jeff said I can't guarantee you anything you will have to apply to see if you're approved. Nothing was sugar-coated like some car lots you go to, who only cares about the sale. These were two down to earth gentlemen and I will recommend them to anyone. Was definitely a pleasure meeting them both and I will do business with them again. I recommend Hopedale Auto
Purchased a vehicle from here. Good cars, good prices, friendly and honest staff that's willing to work with you. Exactly what I look for in a dealership.
I was very pleased with the service I received from the guy's at Hopedale Auto Sales. They worked hard getting me into the Chevy Equinox that I wanted. Thanks g
Cars are a great price the people are outstanding and so helpful will get you going no matter weather you need to finance or buy right out great prices on all vehicles
We had a good experience during the purchase of my car. Jeff's communication was very friendly and informative. All our questions were effectively answered. It was as if we'd known each other for a long time. The tag was mailed and received on time. The car is in a very good condition. If I were to purchase another car soon, I would definitely give this dealership my first priority.
Got a GREAT deal on a new-to-me SUV,😍 Clean, friendly, family environment. Jeff and Rashid were SO helpful answering questions, but also not being to pushy. One of the best car buying experiences I've had thru the years! Will be returning when the time comes!! ⭐⭐⭐⭐⭐
Great customer service and answered all questions swiftly. Nice choice of vehicles with very reasonable prices. Not pushy at all about sales. Good place to check out some decent used vehicles!
Absolutely fantastic experience! The team provided top-notch customer service from start to finish. Everyone was incredibly friendly, knowledgeable, and made the whole process smooth and stress-free. I got an amazing deal on a great car, and I couldn’t be happier. It’s rare to find a place that treats you like family—highly recommend to anyone looking for a trustworthy, no-pressure car buying experience!
Purchased a car from here and had a great experience! Jeff and Rashid were very nice, friendly, and helpful! They made my car buying process so smooth and easy!! Way worth the hour drive from winston!!
Jeff and Rashid were both incredibly helpful during our process to find a new car.
They were the nicest, most done to earth people.
If you need to look for a new car, don't think just come here and talk to these wonderful gentlemen! They will make sure you go home happy
From the second I got there they were very tentative to my needs without being pushy about it at all. They had some great deals on some nice cars on the lot. Very eager to please or work with me. I'd definitely go back again in the future or recommend to friends looking for a pleasant used car buying experience.
WHAT I. SAY PART 2…..Please READ IT ALL…so i finally got the VW from Rashsid and i thought all was well. I left out a part…prior to BUYING the car and picking it up CHECK ENGINE LIGHT CAME ON..Rashid told me his mechanic would check and get it cleared up before i get the car. His fix —for misfire and check-engine light-new oil cap and clean engine from oil sprayed at the front and lower engine.(this cleared code?-)NO- after few days driving checked oil and was 1 1/2 low/added and drove few more days…check engine light again. My Brother checked oil was 1 1/2 qts low and oil was all over front of engine and down…jus like before i paid for car. Being things went well during purchase i JUS KNEW RASHID WOULD WANT TO MAKE IT RIGHT when i called and told him the light was back on sooo QUICKLY AFTER NEW OIL CAP .FIX. FAILED
The estimate to really repair and properly clear the code and light would cost$644. —— His offer drive the car 35-40 miles to shop in Burlington that “fixed” first time.my counter offer.. give me/or GSO shop the money you would pay first shop so i can take to a VW specialist in Greensboro, where i live.($644-) I I have nt drove the car maybe 10-12 days outta almost a month of owning. I feel its unreasonable for him to ask me to be further inconvenienced and mayb damage further by driving that far. The repair takes days…no loaner car or nothing. I guess you know how this ended..he s not willing to do the fair/right thing and im not getting ANY HELP (MONEY) from him. I feel as though -HE GOT ME. I jus wanted the people that maybe read my 5STAR previous review now see what happened after the ink dried! And for the record this is MY OWN PERSONAL ACCOUNT AND INTERACTIONS WITH HOPEDALE MOTORS IN Butlington,NC. During 2/25-4/25
Brought my car 18 days ago for 4200 and now it seems as if it's breaking down the check engine light suddenly appeared on after 3 days of having it I informed the dealership and because it's been 2 weeks he isn't willing to fix the problem or help me solve the problem I haven't even drive the car much because I'm getting over a virus which i also informed him about....now thAt it's hot I decided to turn on .my air in the car but to my surprise I don't have air either and my daughters have asthma and will not be able to be in a hot car all summer long....he is telling me there isn't anything he can do smh I really trusted this place the assured me if anything went wrong he would fix it he lied.....I highly advise looking elsewhere for your used car
My experience at Hopedale Auto Sales was incredibly positive from start to finish. From the moment I walked in, I was greeted by a friendly and professional team. The staff at Hopedale Auto Sales is respectful, knowledgeable, and truly cares about providing an excellent customer experience. Rashid, the owner, was especially transparent and communicative throughout the entire sale process, ensuring that I was fully informed and comfortable every step of the way.
When I began looking at vehicles, I was impressed by the cleanliness and well-maintained condition of each car on the lot. It was clear that the team takes pride in the quality of the vehicles they offer. Rashid personally walked me through the features of the cars I was interested in and answered all of my questions with great patience and expertise. He took the time to understand my specific needs and preferences, which helped me find the perfect car that suited my lifestyle and budget.
What stood out the most was Rashid’s commitment to honesty and integrity. Unlike other dealerships I’ve been to, there was no pressure to make a purchase or rush through the decision-making process. Rashid genuinely cares about ensuring his customers are making informed choices and are happy with their purchase long-term. It was evident that his goal is not just to make a sale, but to build trust and provide quality service that keeps customers coming back.
The entire process, from browsing to purchasing, was seamless. The team at Hopedale Auto Sales made sure I understood all my options, and there was no hidden fees or surprises along the way.
I highly recommend Hopedale Auto Sales to anyone in the market for a reliable, well-maintained vehicle. Rashid’s dedication to providing quality cars and a positive customer experience is truly evident in the way he runs his business. The atmosphere at Hopedale Auto Sales is welcoming, professional, and fosters respect and integrity at every turn. If you’re looking for a trustworthy dealership with great deals and excellent service, Hopedale Auto Sales is absolutely the place to go.
I brought this vehicle for a college student last week very clean vehicle salesman polite and knowledgeable about what he was selling hopefully this vehicle helps her along the way and I would recommend buying another vehicle from them .
We were well taken care of. Sorento seems to be driving well. Just a small shaking in the steering wheel. Not sure what it is yet. Business seems to be prospering for a very short time being in business. May have to find a larger place. Good luck in the future.
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