ACME Markets in
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Address:660 McLean Ave, Yonkers, NY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Grocery store
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Website:
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Zip Code:10704
Working Time and Location
What clients say about ACME Markets in Yonkers (NY)
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Don’t ever order through the Acme app, we placed an order and literally 11 items were missing, we contacted the store after 30 minutes on hold we were told to contact DoorDash to deal with the issue, we ended up requesting a refund and says the refund is being reviewed, we called the store again and were told by an employee named Patrick to deal with the manager, Acme basically stole our money. Be very careful and avoid ordering through their App. I’ve been a customer of over 10 years of this store… NO MORE!!
Aug 25, 2025 -
Its kind of hit and miss here at times.The quality of fruit,veg and meats at times is so so and on recent weekend visit unreal the amount of basic essentials were not available including milk
Aug 19, 2025 -
I've been coming here for years. It's a good supermarket with a good produce section and organic products. If you sign up for and download the acme app , you can get discounts which is a plus. Friendly staff. Never had a problem with returning or exchanging any item at customer service.
Jul 27, 2025 -
Rude and disrespectful supervisor, named Shyanne. She chose not to honor a sale price on an item that still had the sale tag, as if the few dollars were coming out of her paycheck. She walked away as my wife was trying to talk to her and we had to yell across the store to communicate with her and she yelled back. We later took a look at the tag and it expired 14 days prior. It’s disappointing to see individuals like this in leadership roles, where they are supposed to serve as examples for other associates. Acme needs to provide better training, especially professionalism training to leaders. As an executive in retail where customers always come first, such a small decision could have made this a positive customer experience and Shyanne did the opposite.
Jul 18, 2025 -
This supermarket has almost everything I could need, fruits, meats, bread are always fresh and the deals they reward their customers are unmatched anyplace else.
Jul 07, 2025 -
I’m giving these five stars to the employee SHAWN he’s stocking the shelves at the moment which I think he needs a great promotion!!! He deserves it and deserves much more respect and recognition if I need to call corporate for him I will !
Jun 30, 2025 -
This store has a very good variety of fruits and vegetables but the manager of this place ... she needs to go. Last time I was there I had clipped the coupons and they still charged me full price. I was trying to rectify the issue with the cashier lady and she called over the manager and she still didn't help. I have proves I was charged double for everything. I went home with the bill, the line kept getting longer and longer but thankfully the customer behind me said. Yes, you check that receipt you look like being overcharged. She was very understanding. I have a family to feed and coupons were clipped but some reason when rang on the cashier it wouldn't show. Manager refused to fix theh issue. Horrible cashier system. Only 2 cashiers working and self checkout it's always empty because they don't allow more than 10 items
Jun 14, 2025 -
looks better but still unfrozen food refrozen, expired refrigerated diary and processed meats, condensation on plastic wrapped vegetables, rotten produce. The elderly as well as the young tend to shop in Acme since they don’t know good quality. Shut down all Acme markets. The bad reviews are 100% warranted.
Jun 14, 2025 -
Went here while visiting a friend, and the market itself was fine—but there were only 2 checkers working at a very VERY busy time, and it was ridiculous. They also wouldn’t let my group use the self-checkouts because we only had one cart. But our items were completely separated, and we offered to take them out of the cart, but the employee was extremely adamant and tried to force us into a long checkout line. Also, we did not have many items per person—I had fewer than 10. I went ahead and exercised my right to remove my items and use the self checkout, but it was a very bad experience overall.
Jun 04, 2025 -
When it comes to pricing and products, it's OK. I would only go here if don't have other choices however
Jun 01, 2025 -
I had the most horrible, disrespectful and disgusting experience from a Angela, ironically from the “Customer Service” department in this acme store at 660 McLean Ave in Yonkers yesterday, 5/20/25 around 5:30pm. This so-called “customer service” personnel, Angela, who is also apparently the supervisor was just nasty and unpleasant! I purchased a multiple items but noticed after I paid that I was charged the wrong amount for 2 items! The Golden Kiwi and Asparagus advertised as $3.99 and 1.99/Lb respectively (digital coupons clipped) both by the price display and in their weekly circular but was charged $4.49 and $3.99/LB respectively. Angela from the “Customer Service” Dept gave me attitude right away when Marisol, the cashier called her over to assist her! Nasty Angela said to me, well, that’s just how they are coming up even though it is supposed to be $3.99, I can’t do anything about it! So I said, then the price needs to be changed because that’s misleading for customers. She got even nastier with me by saying we can’t do anything about it. At that point I said to her, you have to be able to because that’s deceiving to clients if the store is advertising one price, and charging clients a higher price! Then she says to me, “ma’am you are fighting over 50 cents” so I said to her, it’s not about the amount, it’s the fact that you are telling me you are not willing to do anything about! Then she said, it’s not us, it’s produce, I can’t do anything about it still, in a very disrespectful and nasty tone! After I realized I wasn’t getting any assistance from Angela, I just wanted to return the items! After ringing up the return, I noticed that the amount was less than what my receipt shows I was charged so I said I needed what I was charged to be returned! In an even nastier and more disrespectful tone, Angela says to me yet again, that’s what’s coming up and I can’t do anything about it! At that point I was annoyed so I said to her, then call someone who can help! She then said to the cashier “call Mike because I’m not dealing with it!”Then, she went inside the room behind and kept arguing and being disrespectful towards me just as she has been from the beginning even when I was respectful and calm in explaining the issue to her until she got nasty with me! Meanwhile, I had been waiting for about 20 minutes and Marisol suspended my return and kept taking customers in line behind me while I was kept waiting! About 10 more minutes goes by and nasty Angela reappears from the room and tells Marisol, “Mike says to give it to her for the price because that’s what’s shown!” At this point, I noticed Angela is a bit less nastier than she had been towards me the entire time! I’m guessing it may be because she finally realized (perhaps “Mike” enlightened her) that I was right from the beginning in that I was wrongly charged higher prices than what is advertised and there was no reason for her to be so nasty towards me when all I tried to do was to get an error corrected or at the very least, return the items for what I was charged! Angela needs to be reprimanded for the most disgusting, disrespectful and rude way she treated me as I am certain I am not the first nor the last customer she has treated or will treat this way! At the very least, she needs to be removed from the “Customer Service” Dept and/or trained in how to actually provide “customer service” because she exhibited ZERO “Customer Service” skills throughout the interaction with me! Besides the 30+ minutes of my time wasted and her nastiness towards me for no reason, it is unacceptable, and I’m sure illegal to advertise one price and charge another price, especially, if she stated that has been happening with other customers with those particular items! Due to how nastily and disrespectfully Angela treated me, I do not intend to return to the store even though this has been my local store for the past 4 years as it is less than 15 minutes walk from me! I would rather travel and take the long trip to Stop & Shop or ShopRite to get a better Customer Service experience!
May 21, 2025 -
The customer service at this Acme has DECLINED tremendously. The staff members are rude, they have an attitude, and are always complaining about the customers in front of other customers. Please retrain your staff members in providing quality customer service. If they don’t like the work they do then they should seek employment elsewhere. Don’t take out your frustrations on the customers that keep the store profitable and enable you to have a job.
May 16, 2025 -
I placed a large fruit tray order on Monday morning for a work event, scheduled for pickup on Wednesday at 8 AM. When I arrived, the order wasn’t ready, and the produce department had no idea about it. I was told the manager never informed them. I asked to speak with the manager, but they refused to come out and speak with me. I had to wait almost an hour while the staff quickly put something together. When I finally received it, the fruit was carelessly thrown into the tray, with juice leaking out. Extremely disappointed—won’t be ordering from here again.
May 07, 2025 -
I experienced a bad treatment from a cashier. I even looked at her and asked if she was ok. She muttered under her breath that she didn't care at all. If that's the kind that they give employment to, and it's not a good image for ACME. I'm a friendly person but I seriously wanted to tell her off. But I realized it's not even worth it. People should be grateful to have employment. Treat others that way you wished to be treated.
Apr 17, 2025 -
Fantastic supermarket. Easy to find what you need, even things you didn't know you wanted. Fast checkout, either with self checkout or with a cashier.
Apr 10, 2025 -
I found that Carbona Washing Machine Cleaner is such a good buy. It kept my washing machine odor free after 6+ years of use. My machine is still going strong, but the smell and reside has got to go. With several Carbona Cleaner uses, it’s getting better for my washer. Thank you Carbona!
Apr 07, 2025 -
They remodeled a few years ago and totally nailed it...Great supermarket and very friendly staff ...Great from deli, bakery and fresh produce section.
Mar 14, 2025 -
Susan S at self checkout was so kind and helpful. It was early in the morning and she was so polite and patient with me. She also teached me how to use the acme app and saved me $10 !!!!!. She's the reason I'll come again. Thanks Susan
Mar 13, 2025 -
The store would be ok if they didn't have a stupid policy prohibiting customers with more than a handful of items from using the self checkout. One cashier on duty with a huge line, because the lady at the self checkout turns away everyone with a cart even if they have 18 items instead of 15. The self checkout will have 3 open registers while 8 people wait on line for the one cashier. And this is every time I come here, not just once. Stupid enough that I'll just go to Stop & Shop from now on to avoid over ten minutes of standing in line.
Mar 08, 2025 -
The shop is pretty good. I just have the oddest experience every week where they try to sell regular grilled chicken as if it's mango habenero. If you don't have any mango, why pretend? They keep telling me they don't have anymore sauce but I'll see them use it when they make a new batch of grilled. So this is an in house effort to use the tiniest amount of sauce possible. I'd much rather you say you don't have any then you sell underwhelmingly sauced product.
Jan 27, 2025 -
Directed to owner: Unfortunately for me, I had the worst experience at this location. My first and only visit there was that i was welcomed with a frustrated employee who displayed attitude and unprofessionalism. As an employee in customer service, you are not supposed to curse or be disrespectful to customers. I felt so disrespected. As a combat veteran and a member of the community, i pray that that employee doesn't come across the wrong person with that attitude. I also spoke to tge manager, I bet he didn't do anything to rectify this issue. I hope you can do something about those nasty employees you hire. You just lost a customer for life
Jan 19, 2025 -
I love Acme, their bakery makes the best rosette cake in any color you want. Flavors are chocolate with chocolate filling or yellow cake with vanilla filling. This cake is perfectly sweet, and for 8 inch cake ONLY $30.00. This supermarket is big, offering a huge assortment of food, clean.
Dec 24, 2024 -
I just wanted to share my experience with you from my recent visit to the store last evening. It was quite busy, but everything was neat and clean as usual. The customer service was superb, especially thanks to Yerelin. She was so welcoming and professional, helping everyone with checkout and scanning items. Her positive attitude and warm wishes for the holiday season truly made my day. It was a great visit overall!
Dec 23, 2024 -
Today I had the worse experience ever. Why in the world would management think its ok for employees to unbox items on a busy sunday afternoon ? Not only are we in there way they are in ours too . Why should I maneuver around things like long carts or boxes . This should be done at closing time. Either way this Hispanic gentlemen who was working was cursing for no reason . The attiude he had was disgusting . It looked like every person working here had an attitude or was depressed. Another associate asked another associate you ok they not working you too hard are they . She made an exasperated sound like shes working 12 hours with no break . I thought his place had great customer service but after today I'm starting to think its really Crappy. Noone is ever nice except the cashiers. They deserve respect an praise . Never ever an issue. I shouldn't have to feel like I'm in someone's way when I'm spending 300 or better every time I shop at this establishment . Maybe its time to go where we are wanted..customer service is everything!!!!
Dec 10, 2024 -
This is a decent supermarket. They have nice assortment of sales but the general prices aren't crazy anyway. I tried the imitation crab cakes and the real ones to compare. Even though the real ones are twice the price, they taste 10x better! I also got a thick cut steak! Can't wait to through that in the grill. I normally go to stew Leonard's for meat, but I may have a new place now
Apr 01, 2023 -
I liked it better when it was A&P. Acme is supposed to have discounts but I didn't see much discounts the few times I've been here. They don't have a supermarket discount card, at least not when I asked before, to receive discounts. The outside marquee looks so tacky, it looks like somewhere that's getting ready to close and be condemned. It shows that whoever is responsible for the store takes no pride in their property, they just threw up a sign however way and was done with it. They have the same staff, at least one woman I know had been with the A&P for the longest that works there. For the neighborhood and the people that live around there I'm surprised that they're allowing the store to remain disheveled looking on the outside.
Aug 07, 2017
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