Owner listed a car for sale, price was agreed up on over text and we drove 20 minutes just for them to say sorry that was a typo we would like $1000 over what was agreed upon. What a waste of time… not to mention the 200k mile Honda died 2 times and supposedly they put a brand new battery in it .
Honest and fair mechanic shop. Have been bringing our cars here for almost 10 years. Never a hassle always reliable. Fixed quickly and reasonable prices. Even when the tow company asked where the car was being towed to they had said the same all positive things. Definitely recommend them, you'll be in good hands.
This is the most honest place I have been to. All the repairs to my cars are fixed right the first time. The service is 100 percent. I just can’t say enough about Dirk and Pete B Service.
Randy Burgos
People Beware !! been going there for a few years , But until recently took 2 cars for inspection and apparently the mechanic there is a real clown .i car he failed inspection wrote everything was bad on the car , but did no itemize anything what a joke you have to see the report to believe it.Took the car to S &B they did full inspection and i needed brakes. Passed inspection all done at a very reasonable price .Few people told me about S&B they are very reasonable they have almost 5 star rating..
PART 2 . Took my SUV Truck there for inspection told me i needed full brake job..Ok .They told me $1,550.00 !!! LMAO ..plus when you use a credit card they charge you the 4% or what ever it is ,so your looking at close to $1600.00 LOL so I took it to S & B .They confirmed i needed brakes with rotors.. $990.00 Out the door NO credit extra charge !!! you tell me $600.00 Difference ? Rip off ..BEWARE people ... Prices have gotten ridiculous. The Biggest rip was on my Mercedes , Mechanic showed me oil leaking from valve covers, Rear end leaking oil , I said that's funny i have not a drop of anything in my garage. So when i left i went to car wash undercarriage cleaned, go home cleaned the supposed oil off my valve cover and cleaned the rear ..put down a white sheet in my garage , been 6 months over 500 miles and not a drop of oil anywhere, valve covers spotless . This is all after they ripped me off on a Crankshaft sensor and oil change and charged me $1,200.00 !!! STAY AWAY
Got an oil change and they charged double what all of the places that I called charged. I only went there because they were the only ones to take me same day but 100% would not go back. I also left my car there all day for an oil change.
Very friendly, comfortable waiting area and Fast service! Highly recommend this shop for vehicle service and other automotive needs.
Sgt J Campo, Suffolk County Parks Rangers
I have a 1974 Vw Karmannghia convertible. Dirk has worked on My Car numerosi times .I would not trust my Classic Car to Anyone Else . He is a perfectionist with the work He performed and the Care that he takes with my Car.Peter B of Middle Island is the Best !
Brought over my 71 beetle for valves adjustment, after 6 weeks I finally decided to pick up my car, in 6 weeks I never got a call, every 2 weeks I was going over to find out what was going on, the owner keeps telling I’ll call you, never did, finally last Monday when again and I told him that I had a show on the weekend, he was like it will be ready on Friday when again and still nothing, he new I had a car show and he was like I call you around 1:00pm never did he closed for the day and he never call me, finally the next Monday I when to pick up my car, he didn’t apologized for not doing nothing to the car, my engine was all rusted,wet dirty, the reason I brought it over to the shop was cause it had good reviews but I think it must be from friends or family if I could a 0 star I will…don’t bring your car over…..I’m just giving you heads up…
My car is like brand new!! It drives beautifully and I'm so happy with the work. Terrific service honest and reliable. Thank you so much to the staff at Pete B. Service!!
Updates: Since they replied to my comment claiming they never worked on my car. FYI They added their own coolant in my reservoir after working on it. When I went to pick up my car, the low coolant was displaying on my dash. They have to add more coolant to it again. "They were nice on that part to get me the coolant for free".
I usually let it go but this time I don't want them to fool anyone else. I was recommended to Pete B service by some Advance Auto Parts employee as a good place to fix German cars, since my car is 2018 Audi Q5. I have to flush my Coolant tank. Though his service is located pretty far from my workplace I still manage to get there, he agreed to fix it and I Uber myself back to work. Few hours later he said I couldn't do it and it has to be taken to the dealer. So I Uber back get my car. Due to the flood, I couldn't get appointment to the dealer. Next day on my way to Queens, I noticed my coolant level is dropping fast, then I realized they lied to me about the "couldn't fix part", looks like they don't know what they were doing and broke the clip that is holding the hose on the coolant reservoir. Now I have to buy the whole parts and I have to pay for rental car to wait until I get the parts. I did reach out to Pete and all I got it "I will look into it" and rush to end the call. Sharing my story so no one else will fall victim. FYI some local small mechanic manage to flush the coolant easily.
Dirk, the front desk, and the entire crew at Pete B's service are outstanding/top notch. Honest, thorough, affordable service. What a gem of a shop this is. You and your vehicle are in good hands at Pete B's.
Recently Pete B Services did extensive work on my Ford cargo van's steering and suspension. During repairs I was kept informed and shown parts that needed replacing. Dirk and Carl explained work that was being done and answered all my questions.
Completely satisfied and highly recommended !!
Excellent service, Dirk, the owner, really went out of his way to help me. I will continue to go here for any other things I need done. Highly recommend if you are looking for honest, upstanding mechanic.
This shop is great! Very professional on the phone and the guys are very personable. I've brought my car here a few times and have always left satisfied. They're trustworthy!
About 4 months ago, I had left a one star review because I had left my car there for the day for a repair and it didn’t get looked at until 10 minutes before closing, meaning the repair never was done despite my having an appointment and calling multiple times to check on the status of the car. I was furious and vowed to never go back, but through a family member reaching out to Dirk, my car went back to Pete Bs.
The second time around, I had a much better experience. My car was fixed by the day’s end, and Dirk even did part of the job for free because of the bad experience I initially had. He had apologized for it, too, saying he may have been out of the shop that day, so I really appreciated the fact that he tried to make things right. I was also told by another mechanic that his price for the repair was very fair, so I was grateful for that.
Overall, I’d be willing to go back again. Thank you, Dirk, for fixing my car!!!
Had a wish list of repairs that I wanted on a 1968 vw bus. Dirk and his dad,along with the expert staff,did what was nessesary and now I have a perfectly running "patina" bus that underneath is strong .Went in as a customer and made some good friends. Highly recommend.
In this day and age it’s extremely hard to come across honest shops that truly have your best interest at heart. The guys over at Pete B Services Inc are phenomenal. Like many auto enthusiasts I am extremely cautious and wary of where I bring my car. The other day I had an unexpected boost leak on my Subaru WRX and as luck would have it I was a short distance from this fantastic shop. From the moment I pulled in I was greeted and treated as if I were family. They quickly and efficiently were able to diagnose my car and had me back on the road in no time. I would definitely recommend this shop for any and all of your automotive needs. Such a hidden gem on Long Island. Thank you a ton to the guys over at Pete B Services!!
Had to get a turbo on my Volkswagen GTI replaced. Very few shops will actually do this work. They did it and did it well. Car is running great now. Would definitely recommend them. Came in at the original quoted price. Which was reasonable compared to other shops I checked.
Also everybody at this shop seems friendly and nice to talk to.
Definitely 5 stars.
Got my Bug up and running. It took a little longer than expected but it is a busy shop. Reasonable pricing and friendly service. Will likely go back to them if repairs are needed again. Thanks Dirk and staff!
Dirk and his crew are great. I took my wife's Mercedes here because of a noise I suspected of being a wheel bearing. The car had already been to two MB Dealers, both said they couldn't find anything wrong and the noise was attributed to the tires. Even when I asked them to check the bearing, they said it was fine. Dirk's guys not only agreed with the wheel bearing issue, but found because the issue was left to go so long, the hub was damaged as well. Now the car is back to riding and sounding the way it should. From now on, the car goes to Pete B for everything.
Wow, gave me my car back with airbag light on dash. Didnt care about my concerns. Highly recommend to not bring your car there if you like your car. Very bad experience there with the owner Peter.
I don't know what happened to those other reviewers or if they weren't just a competitor but I can say that I've been staying with a friend in Middle Island for the past 8 months. My friend has been here for years and has always had his cars done at Pete B's and he highly recommended them to me. I've had my car serviced twice and they have been wonderful. It is difficult to find an auto repair place you can trust. It helps that the owner and his wife work there so you know they care about your being happy. They know their stuff and they are honest so although I'm moving to Portland OR in a few weeks and will not be going here again, if you're looking for a great place to take your car, this is the best experience I've had in 7 years of living on Long Island!
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