Custom Collision Specialties in
Middle Island (NY)

Tom and Brian were awesome! Quality job and service was amazing!!!!

These guys Brian and Tom did a fantastic job. Job. After sliding in the rain and hitting a guard rail you can’t tell this thing was in an accident at all. They took care of all the annoying stuff like dealing with the insurance company and having the rental car picked up from their shop. Fantastic work gentleman thank you

Excellent customer service, Awesome people that work there. They keep you informed on your service order. Done in the timely manner they say… Best shop around, thank you so much

I wish I knew about this establishment sooner! Bryan helped me navigate my rental and repairs and made the process so easy. They are very honest, very personable and VERY reliable. Any questions or concerns I had were immediately addressed, they were in contact with me keeping me updated throughout the whole process. Everyone there is always kind, helpful, has a smile on their face. Very easy pleasant experience! I will recommend them every single time. I didn’t have a body shop prior to them but now I’ll never go anywhere else. Thank you thank you thank you! And yes I’m a real customer 😁😁😁

I had never used this company before and I am new to the area. I asked my mechanic who they suggested. They recommended custom Collison specialties. So glad I did. Not only did they repair the damage to my CRV from the accident but they repaired peeling of my paint and key lines from my doors. They look great. They finished my truck in a week or so. They did a fabulous job job. So happy with them. There is no doubt that I would recommend them to anyone over and over again

5 Stars - Exceptional Service and Quality! I had an amazing experience at Custom Collision and couldn't be more impressed with their professionalism and attention to detail. From the moment I walked in, I was greeted by friendly staff who took the time to listen to my concerns and explain everything clearly. They handled my vehicle with care, and the repair work was absolutely flawless. And the turnaround time was much faster than expected. I especially appreciated the clear communication throughout the entire process. It’s rare to find a shop that goes above and beyond like this. If you're looking for reliable, skilled, and trustworthy auto body professionals, I highly recommend Tom at Custom Collision: I’ll definitely be coming back for any future auto body needs. Thank you for your outstanding service Tom and staff!

Excellent customer service. Quick service. Handled everything from A-Z. Was extremely knowledgeable and helpful. Did an amazing job in my car.

Tom at Custom Collision handled a small job for me. Repair a hard shell bed cover. The shop treated my truck as if it was a major repair. My truck was returned on time, clean and ready to roll! Great shop, great people. Mike Caiaccia

My Rav 4 was hit in the rear bumper, I contacted Toyota who referred me to this Body Shop assuring me they were reliable and trustworthy. They exceeded my expectation not only were they reliable and trustworthy they were also perfectionists, up front with parts and labor as well as price with no hidden charges when performing the work. I made sure to record their information so I could refer them to anyone in need of their service. Outstanding job, my car looks brand new, thank you so very much. Veronica G

There are still honest, good people in this business, & you’ll find them at Custom Collision (44 Middle Country Road, Middle Island). Friendly, professional people & excellent quality work. I highly recommend them!

I had an incredible experience with Custom Collision Specialties. They went above and beyond to salvage my vehicle and were such a pleasure to communicate with. Tom took the time to explain things and maintained total transparency throughout the process. Car accidents create so much stress and complication, and these guys made this experience a million times easier. I highly recommend coming here.

There was terrific car service overall on my vehicle, while the workmanship was truthfully honorable. There was very effective car service overall, as my vehicle was repaired to the condition that I desired. Above and beyond service. I couldn’t have asked for a better result.

Tom and his crew recently performed restorative body and paint work on my cherished vintage motorcycle. First word that comes to mind when describing the end result is; Wow! I was blown away by the quality and perfection and it far exceeded factory finish. The staff at Custom Collision are true craftsman and have earned a very happy customer. Thank you!

These guys do exceptional work. I'm from another shop and we use custom collision for special work and we couldn't be happier. If you need something automotive done, stop by their shop you will be happy

I chose Custom Collision based on their reviews, and they did not disappoint. They did an excellent job repairing my car after an accident. Tom was great about explaining the process and handling the details with the insurance. I highly recommend Custom.

For years now I have been using Tom at Custom Collision. He has always taken the time to accommodate me when I have needed some paint work done. He always is honest and fair. 5 stars all the way. I would definitely recommend him for your auto collision needs.

I unfortunately got into a car accident about a month ago. I was unsure on where to go with my car as I’m new to the area, and it was my first car accident. My husband found custom collision specialties in middle island to be the best fit, and seriously all these reviews speak for themselves. Tom was the most honest, reliable man, and got my car done and kept me updated on progress. It took less than a month to get my car back and when I first saw my car i thought it was brand new. Thanks Tom!

Customs Collision is top notch. There attention to detail and repair work is unmatched. I recently got into a fender bender with my wife's Land Rover. Pricing was very fair, paint match was perfect.

Endorse and echo other positive reviews. Met Tom, one of the owners, when I brought my 2021 Prius Prime PHEV needing body work (rear quarter panel, passenger door, trim damaged when I got too close to garage entryway). He was fair, thorough, honest, approachable, and the work performed -- which included body work, painting, sealing -- was top-notch, excellent. Vehicle looks like new. On top of that, I was headed out of town and needed my vehicle back asap, which he accommodated. Overall, a very positive experience and outcome. Thankful, I was referred to him. Highly recommend!

I've dealt with Tom and his crew, twice now. They do great work at good prices. They're honest and forthright in their estimates, and perfectly willing to explain everything your job requires to you. Just good people all around! Check em out!

Tom was very professional and courteous. He looked at the hood lock and made the necessary adjustments but didn't charge me for his services. I would definitely recommend my friends to his services to all my friends and relatives to get their repairs done. Thanks.

I am so impressed with the work done on my car. I had a meeting with a fence and scratched my back bumper and panel. Tom took a peek and gave me a ballpark cost. We agreed and my part was ordered and he had my car fixed in a couple days. I look at it and honestly, It looks as great as the day I drove it off the lot. Honest, quick turnaround and reasonable prices. He also gave me a discount because I'm a first responder.

Tom took care of our Acura and did an absolutely perfect job. He handles all the details with the insurance company and deliver the vehicle on the day it was promised I would recommend if you are unfortunate and have an accident that you let custom collision handle the job for you you won't be disappointed

My Father's words: A few months ago a deer ran into my new F150 and damaged the front end heavily. The services from the two owners and receptionist were all amazing, they couldn't do enough! The truck is perfect, and there were no issues. Great Job!

I had a stripped screw on my BMW 330XI and this awesome team helped me remove it. They saved me hundreds of dollars for a DISA Valve that I was rebuilding. I was able to get it out to rebuild it because of them and I'm forever grateful. I love the team at Custom Collisions. Great people and I'll continue to refer people to them because of the love they've shown me and my family. Cheers.

Recently I had my rear bumper repaired for my 2014 Toyota Tundra. Tom was polite and very helpful. While the truck was being repaired tom noticed other scratches on the truck and informed me. I made an appointment and had those scratches repaired. All repairs were very reasonable being I paid cash. I definitely recommend tom and custom collision to everyone. You won't be disappointed.

I've had work on my Prelude done here twice and these guys are fantastic. Just recently I had a new front bumper and aftermarket spoiler done. They gave me a lower quote than anyone else around, had the job done in less than a day and the paint is excellent. Highly recommended