Tip Top Auto Body in
New Hyde Park (NY)

When you walk into this body shop you are treated like family. They take the time to explain all the work that needs to be done, the cost and the time it is going take. The work was great. It was finished early and cost exactly what was promised. Highly recommend.

Just got my car back from Tip Top Auto Body and the work is outstanding. The body panels are factory-aligned, there’s no overspray, no missing trim, and no missing fasteners. Communication was consistent throughout the entire process, and they handled everything with the insurance company. No surprises. The car looks exactly the way it should. Highly recommended.

This is the greatest body shop in the entire free world! Not only do they hold your hand and walk you through the whole insurance process and assist you with the Rent-A-Car process, but they do an outstanding amazing job. You get your car back looking better then new. Fantastic Customer Service and I would highly recommend

Outstanding professionals that get your vehicle back on the road. Thank you guys.

Tl;DR: Communication is poor. Left my ac broken, and a check engine light on my car. Save yourself the trouble and time and go to another body shop. If your insurance reccomends this place go somewhere else unless you love wasting time I recently took my 2012 Honda CRV in for body work and the experience was incredibly frustrating. Communication was poor and I was left in the dark about what was actually happening. After a long delay they finished the body work, but to my surprise, my AC no longer worked when I picked up the vehicle. I am also finding a check engine light that came on. I've had my car for 5+ years and never had a check engine light once. 2 days after I take it to their body shop a check engine light comes up. These guys are incompetent! I can’t help but feel that this was a case of shoddy service either they were careless or didn’t properly check the vehicle before handing it back.

Not that anyone wants to come to a body shop but I bought a pre owned dodge durango that was certified by a dealer(security dodge) after a week the fog light fell out and the front fender and hood started to bubble, they told me it’s out of warranty for paint and the fog light must of been damaged,( if it was it wasn’t by me) they didn’t cover anything… the wonderful men and woman at tip top auto body did a great job fixing these issues and even took pictures of the damage behind the outer parts to show me. The process was quick and painless with them. I was paying out of pocket and the price was fair for the work they did.. it’s been a year and no more bubbles in the paint or issues with there repair

BEWARE BEFORE COMING HERE!!! they are UNTRUSTWORTHY!! They do not have your best interest at heart and will create more damages to your car than when you entered. You will be making a tip top mistake if you come here. If you go there after seeing this review, yikes…

This place is full of professionals that are proud of what they do. I hit a small dear and my left head light was busted along with some deep dents on the hood and bumper... it was difficult finding a body shop with people I could trust. Finally, I went through my insurance and chose to come to “Tip Top Body Shop” where I met Doug on January 23rd. He was brutally honest as we analyzed the damage Bambi has done and promised me that not only my head light will be fixed but he would also make sure to match the color of my car. I was originally scheduled to get my car back February 18th but she was ready for pick up on the 13th ! Once I saw my car.. I cried.. my car looks BRAND NEW and the colors matched !! I have been driving for a week and have absolutely NO COMPLAINTS!! Thank you Doug for your hard work and dedication making sure I get back on the road safely. Not only they were fast … they are efficient. Great feeling knowing that there are people out there that are passionate about what they do..!

My repair was completed ahead of schedule and done well. The staff were friendly and professional. Doug was extra helpful and courteous. Everything either met or exceeded my expectation. I would use this repair shop again for my future needs.

Very nice people to work with, beautiful work and all new parts from Lexus, car ready when promised, very accommodating. Car looked brand new when finished. Only good things to say about this experience.

The staff was friendly and professional, and they handled everything with my insurance company, making the process completely hassle-free. The quality of the repair work was excellent—my car looks brand new! They kept me updated throughout, and the repairs were finished on schedule. I highly recommend Tip Top for their top-notch service and exceptional customer care.

I had a car accident in New York. The police officer said my car will be towed into local auto shop. Because my insurance does not cover it. They charged me towing fee of $600 dollars which is only 10 min drive from the location of the accident. After I paid 800 dollars including storage fee for 2 days today. The lady asked me for an ID copy which makes me confused since they made a copy the day my car was towed. I have never seen tow workers this unprofessional in my life. I paid all the money but I don’t think it is fair. The manager and lady who gave the bill made me realize how rude people can be. I would give zero stars for this auto shop. Also I don’t have choice for this. I am forced to pay $800 dollars. Otherwise they would not let me or my car go.

Doug was rude & unhelpful. I had to go to this auto shop because my insurance sent me there for an appraisal for the car accident I was involved in. Doug spent 1 minute looking at the car, did not open the engine or take photos. He then refused to write an appraisal once he learned I was going to get it fixed with another body shop. Take your business elsewhere!

This is the 2nd time I’ve used Tip Top Auto Body to fix my car. 100% satisfaction rate! Their staffs are friendly, helpful with my questions, efficient, and fast service. My car looks brand new! They worked well with insurance company and rental car company. I’d recommend this company to anyone.

Do yourself a favor, research and study about your Car issue before going to this workshop. I went to this workshop 3 weeks ago to show them a ding on my car door ( literally a week old car from the showroom). For obvious reasons I was anxious and excited to keep it new. The guy there came out to look at the ding and then looked at me as if I was a fool sweating over such a minor issue (Yes, I was!) He quickly made up something in his mind and said Ohh! I see the problem is with the cameras in side mirrors, I can't fix it without removing door and that he will have to open the whole thing, fix the ding and paint the whole door!? In my mind, I laughed and wondered if the guy was really a stupid service guy in this business or if he thought I was a complete fool who would believe him. I had already done my research and had found Dentless Repair workshops but they were all far, so I chose to walk out saying I will live with it. I got it eventually fixed, 'The Dent Guy' fixed it in 15 mins!!! He drove to my place for extra $20 but it was worth it.

I can't say enough good things about the experience I had at TipTop Auto. TipTop was recommended to me by one of my patients and I'm so grateful. My Jeep was damaged by a tow truck and I had to file an insurance claim for the repair. The front desk was understanding, kind and professional. They walked me through the whole process and helped me get a rental car through Enterprise. Having Enterprise on-site was a huge advantage. I'm a super busy, single working mom and every minute counts for me!! I was able to drop off my Jeep on a Friday and the rental was waiting for me. I was out with the rental in about 30 minutes. They said the repair would take about 2 weeks depending on availability of parts. I was surprised to get the call a week later that it was ready early. The Jeep looks good as new. I was able to drop the rental right with them and pick up my baby in less than 15 min, as I was rushing to work, of course. A few days later, I realized there was an error in billing and they quickly refunded me the money owed without a major hassle. I have been through my share of auto repairs in my life and this was by far the quickest, most professional and easiest. I highly recommend Tip Top Auto.

Was involved in a crash and needed a new passenger side door, my passenger front fender and rear quarter panel needed to be fixed. Decided to go to tip top auto since the insurance company worked with them. Biggest mistake ever. Since my car was going to be at their shop getting the accident fixed, I figured that since I wanted some other panels repainted on my car eventually, I might as well do it now and at the same time. (payment out of my own pocket) Took these guys ONE MONTH to fix the accident. (Entire passenger side) You can repaint the entire car in less than a month. Not only did it take them a month just to fix the passenger side accident, they completely disregarded the extra work I wanted done out of my own pocket. Here's the best part. I get a text saying that my car is done, go there and find out they didn't do any of the extra work I wanted done. Decided to open my trunk and Inspect, they completely took apart my trunk cargo net and subwoofer that I have in my truck and never put anything back. Everything was loose and the clip that held my cargo net was put in the wrong place. I had to take everything apart and fix everything myself. The screws that held my subwoofer to the car were missing and I had to ask the shop for screws back. I fixed everything in my truck myself which was left a disaster. Another thing these guys did was that they took apart my front bumper side marker light and didn't install it back properly. The light bulb and wire were behind the bumper and not put back to where it was suppose to be. Once again I had to fix this myself. I would of gave this place one star, but their body work was actually satisfactory. Will never use these guys again. With the amount of money this place charged the insurance company, I should not have had to fix things myself. Shame

Great service, amazing staff and repair. Kept me informed about my truck the whole way and it looks just like new again. Liberty Mutual preferred shop, Enterprise rental on site, super easy and the only aggravation free part of the whole accident.

Had a unfortunate car accident and took my car here because it was kia certified. Lenny made sure all my issues were addressed and took his time to explain things and not give us false timelines. I was happy with the service received and would recommend them to family and friends in the future.

They did a fantastic job to my car a month ago. Lenny is the best there is. Very straight forward and business-like. I would highly recommend this company. Melissa the receptionist is also very professional and welcoming. The job was completed on the day it was promised.

Lenny and everyone at Tip Top are amazing. They took really good care of my car and went above and beyond. This is my go to shop for any auto body work. Tip Top also works closely with Geico and Enterprise so you can get everything done with your claims and a rental all at once after an accident. Tip Top stays in touch via text message updates every step of they way and my car was ready earlier than expected. Thank you again. I'm a happy customer!

I was not informed my car will be sent to an auction place to be sold. Also when I’ve sign to remove my belongings from my car I was not informed I won’t see my car again.

So I got into a fender bender earlier this month due to someone rear ending my new 1 year old car. I went to Tip Top auto body because they work with geico.. I met and spoke with Lenny who took care of my car like it was high priority. He answered all my questions thoroughly (I was that annoying customer who wanted to know every detail about my car). Since I was away in school, he called me when he had to to keep me up to date with my car. I am fully satisfied with how my car was fixed (which was minimal anyway) but it looks like there never was any damage to it. Also I was very pleased with how fast the repair was since I was without a car in upstate, NY for a week. The front desk staff was also very nice and attentive. I would greatly bring my car back here if anything were to happen again.

I highly recommend Tip Top Autobody for your car repairs. After my car was significantly damaged by a drunk driver, Tip Top got me in for an appointment and immediately provided me with a rental from Enterprise who has an office right in the shop. Although my repair took longer than expected, I received updates every few days via text keeping me completely up to date on how repairs were progressing. Tip Top also worked directly with my insurance, and I had to do no work on my end. Upon completion, they hand washed my car and went over the repairs with me in person. The staff is friendly, they followed up with me a few days later, and chatted with me about conversations we had a month ago from when I first dropped off the car. If that isn't personalized care and service, then I don't know what is!

Please stay away from Tiptop auto body if you care about your car. I went to the shop because my car was rear ended and it had a dent in the bumper and it needed to be fixed and repainted. I dropped my car off to be fixed and my car was ready to be picked up the following day. Obviously that was a rushed job to be finish the next day which would have been fine if the job was done good. when i picked up my car and went home i realized that the paint on my bumper doesn't match the paint of the car. The representative handling my car also agreed with me that the job was bad and offered to fix the problem. They claimed that my car color is hard to match and that they had a similar problem with another car my color. The shop claimed they would have to paint into the quarter panel of my car to blend the paint in order for the bumper to match with the rest of the car. I didn't agree with this option but i had no choice because i went thru my insurance and my insurance said i had to allow the shop to correct the problem. So the shop repaints the bumper and quarter panel and calls me a week later saying that the car is ready to be picked up, i pick up the car and the paint job was horrible. It was very noticeable that the car was painted and my car was two different colors. I wasn't happy with the job so they decide to get a independent paint representative to check it out, which i was not too happy with that idea cause i knew they would bring someone they knew to check it out and they wouldn't be independent. I was already suspicious because the paint rep came all the way from the Hampton like there's no local paint rep. So paint rep comes and first thing he says is i been working with this shop for years, so i already knew that he was going to tell me there was nothing wrong with the paint job, which that was exactly what he said. So the insurance rep at the shop told me they couldn't help me. The insurance rep at the shop has no idea about cars and being painted and is very disrespectful. So i decide to complain to my insurance and told them how bad Tip Top Auto body service is and how I am not satisfied with there work. My insurance allowed me to take my car to another shop to get there opinion. I took my car to Don Joe Auto body shop and they said that the paint job was cheap and a cheat job. Don Joe Auto Body corrected there horrible job. So stay away from Tip Top Auto Body and go to Don Joe Auto Body if you want your car fixed the right way. If i could give Tip Top Auto Body zero stars i would.

Using Tip Top was a much better experience than I was expecting considering the dread you normally feel when having to get damage from an accident repaired. Geico made it easy to schedule and the adjuster and repair shop worked really well together, keeping everything smooth and efficient. The repair took exactly as long as promised and the shop was in regular touch by phone and text with updates. The car looks great and the warranty details seem comprehensive. Overall, great service for a complicated experience.

Best experience ever! From the time the car was brought in to the time of pick-up, everyone was extremely friendly, kind, caring & very professional. The work is amazing-perfection-you'd never know my car was in an accident! And it the work was completed sooner than promised! They pick you up, drop you off, whatever you need to make it less of a hassle. To top it off, attached to the invoice was a scratch-off lottery ticket! Such a sweet & fun gesture. I highly recommenf Tip Top.