What clients say about Roots Auto Center LLC in Freeport (NY)
I came in with five unresolved issues from a previous mechanic, and this shop handled them all efficiently. They were clear, honest, and my car finally feels right again. Not only that, But they also fixed it within 24 hours! I appreciate their thoroughness and would trust them with any repair! Orlando, you are the man!
Car was not starting. Roots was able to fit me in last minute. Diagnose the problem and provide the solution. Professional and thorough service. Will definitely return for future service.
I can’t recommend this shop enough! Orlando is very honest, knowledgeable, and easy to work with. He took the time to explain exactly what was going on with my car, didn’t try to upsell me on anything unnecessary, and the work was done quickly and professionally. Prices were fair, communication was solid, and my car runs perfectly now. If you’re looking for an auto shop you can actually trust, this is the place. Thank you Orlando!!
As a female I am very skeptical of auto mechanics. Orlando and his wife must have picked that up from my first visit. It’s been my third service with them. And what I really appreciate is the transparency and the kind patience quality of their service. These are good people! And that makes the difference with doing business with them.
Roots Auto Center is trustworthy, efficient skilled and experienced in all your repair needs... They go above and beyond in getting you back on the road.. Just know if you choose these guys you're in good hands...
Our experience at Roots Auto Center was exceptional. They were extremely accommodating and professional. They sent us photos and videos while fixing our car. It’s very nice when you find honest people.
Five stars would hardly do justice to the exemplary service provided by Roots Auto Center. They not only met but exceeded my expectations in every aspect. Honest, trustworthy, and skilled, with great customer service are just some of their good values.
I own 2 BMW’s, a Range Rover, and a Mercedes Benz. I am delighted to say they are all running in tip-top shape, thanks to Roots Auto Center.
Roots Auto center is a well-organized boutique repair shop. I am really impressed by how they use recent technology and common automotive trouble shooting expertise to eliminate and find problems in my cars. The Owner, Orlando is a highly skilled and dedicated professional. I am thoroughly impressed with his versatility and expertise. Orlando has the knowledge to quickly diagnose and repair ALL types of vehicles - From replacing the clutch on a high priced and complex McLaren sports car to performing various electrical diagnostics on heavy duty fleet work vehicles are all in scope at Roots Auto Center.
I am extremely happy with the work done on my cars. Their expertise and professionalism are truly commendable. Thank you very much, Roots Auto Center!
Prezzy G
I rarely write reviews but it was important to me to write this one. We found this place on my way to work. We spoke to Orlando and his gorgeous wife about replacing an ML350 headlights.They were very professional, accommodating and did I say affordable and really efficient. On that very day we made a deposit because we were impressed by their service. They ordered the parts right away. After dropping off the car we got a call about 2 1/2 hours later that the car was ready. We are very happy and impressed with their work. Do not hesitate to do business with Roots Auto. Special shout out to Orlando👏👏
184 E Merrick Rd, Freeport, NYRecycling center
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