Auto Link Inc. in
Spencerport (NY)

Honest, Reliable, and the Best in the Business! If you’re looking for a car dealership that truly puts the customer first, look no further than Auto Link. Unlike big, impersonal dealerships, Craig runs his business with integrity, expertise, and a genuine commitment to finding you the perfect vehicle at the best price.From the moment I walked in, I could tell this was a different kind of dealership. Craig took the time to understand exactly what I needed, answered all my questions with honesty, and never pressured me into a decision. His knowledge of cars, fair pricing, and exceptional customer service made the entire process seamless and stress-free. Whether you’re buying your first car, upgrading to something new, or just need an expert you can trust, I can’t recommend Auto Link enough. You won’t find a more dedicated, hardworking, and trustworthy dealer anywhere!

Purchased a car from them and within 500-1500 miles, I have had to replace the front brakes, rear drum brakes, suspension, plugs and coils, new belts, flush of the fluids, new exhaust, and new tires. They said they would replace the front brakes before purchase and I ended up having to have their work done correctly by a local mechanic ($1200+ rotors, calipers, pads) after the brakes they put in failed. With used vehicles, repairs are expected, they are not a new car. But i have never had to have the brakes done again within 500 miles of new brakes being put in. Called and told me he had the receipt for the brakes, but that doesn't prove anything as far as completing the job correctly as promised. He stated in other responses to reviews they are not a repair shop. If you don't do repairs, why did you say you would repair the brakes before purchase? Can't have it both ways to fit your narrative. Fixing your work and thousands of dollars within 1500 miles leads me to believe there isn't much of an inspection done on the vehicles and I won't be stepping foot on the lot or recommending Autolink to anyone. Craig was a nice guy, but the vehicle I was sold required thousands of dollars almost immediately after purchase.

Excellent dealership, excellent service, amazing, honest, forthright, knowledgeable, and accessible. My daughter bought a great car right at her price point. Will tell everyone! A+ rating.

Never buy a used vehicle from him again. Bought 2005 Nissan Xterra SE with 60k miles for around $9000 in around September 2022. Craig is good man and was able communicate with my deafness. At first, we were trying settle down the negotiation that the value for Xterra shouldn't be too high for $9000. The value should be around $5000 to $7000 max. He cannot reduce the cost which I gave up and need for a daily truck. Cannot find any vehicle I need in the worse time of the year. He also told me it was great vehicle and bought from the auction in Massachusetts. I was sketchy myself if I take it or not, but I ended up bought it anyways. He was nice enough to take some little price off for remove the lock nuts on the wheels. That's only few pros from him. The real dealing cons is below here. Four months later, camshaft bank sensor failed me and almost got me in car accident. I was lucky enough that I was in the home area. I can't imagine if I was in highway and could get in serve accident. Then almost less than a year, my truck already a lot of problems. I was really upset that I have to spend over $3000 to repair over with the electric system. I knew that the truck was needed to repair with a lot of replaced parts included replaced OBVIOUSLY rust leaf springs that I WANT to reduce the cost. That's why I tried to reduce the cost because I knew that I had to repair in next half year later. I do have a record of proof with the repair and the amount I spend. I owned many used vehicles and never have SO much problem compared to this truck. Compared to my previous used SUV that I bought from a private party, I had it for almost 3 years and it was great SUV until it died. So to see this private party I bought and Craig dealer, I would rather go off with private party over him and have reasonable deal and trustworthy. I would not recommend buying from him if he doesn't know to make good negotiation and examine through the used vehicle. Not great for college students like me who needed a vehicle from him either. I had to go through my first mental breakdown to try deal off.

Great car. Fair price. Craig is a good man, no pressure owner. Easy to work with. Quality cars. Thanks!

I bought a car from this dealership many many many years ago and it was phenomenal. The price was exactly what I needed it to be. The ease of transaction couldn’t have been any easier. I just drove away with my plates and new car. I ended up having that car for well over five years before choosing to upgrade. I never had big issues with my cute little used car. Basic maintenance repair like any other. Now, I’m looking back for my reliable used car dealer once again because this big family needs a minivan. I just figured I’d give my two cents here……. Don’t search anywhere else. Choose Auto Link, very reliable used car dealer. I wouldn’t go elsewhere, truly.

Had a super quick and convenient time working with this dealership. Got my SUV the same day I walked in the dealership, drove it off the lot. Great interaction with the owner Craigg and he was great to work with. 5/5 Stars, without a doubt!

I only had my car two weeks n it stated action up I told the man he told me bring it in n they messed the car up even more now I spend 3200on the car n turned around n spend more don't buy nothing from them they service is horrible n then he send me a text telling me very rude things like I'm broke n stupid n orther things i would not discuss stuff I never would have thought a professional person would say to their clients never again

My car worked fine when I first got it then 2 months later started having problems was sold a lemon then told them about it and they wanted me to put more money in for a car that was the same amount as the car the gave me like I don’t recommend getting anything here, horrible premise, horrible people, and very nasty

Great car for great price! Craig got me the car I wanted. He made the transaction easy, was in and out no issues. I would definitely be back for my next auto purchase.

Craig and staff were outstanding. Went way above and beyond to make car enjoyable. Highly recommend checking them out for your next vehicle.

Would highly recommend buying a used car from this dealership! Craig was very straightforward, trustworthy, and in my case, made the best out of a bad situation that I was in with my old car. Really appreciate the communication and quality of car that I bought. Thanks again!

Bought a 2009 4Runner about a month back and I drove from Ohio but it was worth it, customer service and the car are great, good honest dealership not some shady side lot, I highly recommend and I will be back for more cars eventually!

I asked for like 3 simple things and one semi hard thing to be done prior to purchase and was told it would be done by a set date that both me and the dealer agreed on and once that day had come none I mean none of the things I requested to get done prior to purchase was done to vehicle so I spent all this money and they couldn’t complete their side of the bargain. I also took care of securing my own loan with no help from these guys. Bad experience and won’t ever buy a car from this place again

I was extremely pleased with the service and vehicle that Craig sold to me. He let the vehicle sell itself and was thorough in answering all questions without ANY pressure to buy. It was the easiest and smoothest vehicle transaction that I've ever had. Well worth the 2hr trip.

I was looking for a good car for my daughter who just started driving. Craig helped us out when it came to prices and quality. His cars are too notch and hard to even choose one. So thankful we chose AutoLink.

Did not purchase,but Craig was very helpful and price was under kbb and nada.

Auto link is a great dealership. Craig is super helpful as someone new to the process of buying from a dealer, and great about keeping you updated.

I BOUGHT AN 09 AUDI FOR MY DAUGHTER. SHE AND I COULD NOT BE HAPPIER. 2 WEEKS LATER HER BATTERY WENT. I DID NOT HAVE ANY WARRANTY BUT WHEN I CALLED OWNER HE TOLD ME TO BRING IT IN GAVE ME A NEW ONE FREE OF CHARGE. EXCELLENT PLACE TO DO BUSINESS WITH AND QUICK AND EASY TO DEAL WITH WOULD BUY AGAIN ... LOVES HER CAR!

Not very happy bought a car from here, and 2 months later after purchase nothing but issues left and right. Highly would not recommend shopping for a car here.

Craig was awesome! We just bought our daughter her first car from auto link. Craig was very personable and profesional. Definitely the best place in town to buy a nice used car. Loved it. Thanks Craig.

Had a great experience buying a vehicle Auto Link. Craig seemed to be straight shooter and I like that he was not pushy at all. I also liked he offer a short term warranty with the purchase to cover any issues you may be concerned about.

This is are Second vehicle purchase from Auto link. By far, the easiest and smoothest car transaction I have ever had. I am thrilled with the vehicle I purchased and the price.

Great Experience No Pressure Sales Gimics, I would definitely return and tell family and friends.

Great Dealership!! Very helpful, friendly, and HONEST!! Purchased on line and craig did a fantastic job in communicating along with additional photos that I had requested of the vehicle

The owner Craig was very easy to deal with. Not pushy at all. Gave me a fair value for my trade-in and even knocked some off the price of the car I purchased. Left with my new car the same day.

If you're looking for a nice used car from the South, look no further. Craig's extremely personable, knowledgable and fair priced.