NAPA Auto Parts - Honeoye Falls Auto Supply in
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Address:166 W Main St, Honeoye Falls, NY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:14472
Working Time and Location
What clients say about NAPA Auto Parts - Honeoye Falls Auto Supply in Honeoye Falls (NY)
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Never have the right oil or parts in stock I don’t bother even driving over there to ask.
Mar 03, 2026 -
During a snowstorm our tractor battery died . Went to Napa to get another battery . Sold us the wrong one and refuse to take it back !!!! So we are out 151$ . Thanks a lot for taking care of your customers ! We will never go back to you for anything !!!
Jan 26, 2026 -
I do what I can to support local businesses like NAPA. They almost always have the parts I need, in stock. It's a little longer drive, than to get to AutoZone, but they carry things like Napa Gold filters which are, as far as I know a WIX filter. These are far superior to the standard tuna fish can, with no media in them, like STP, Fram, Moto craft etc. filters that are available most places. The staff at NAPA tend to have a lot more product knowledge than the cookie cutter type places. So far, I feel the extra drive is worth the effort.
Sep 07, 2025 -
Good people. Tons of parts available. If they don't have it on hand they will get it that day.
Feb 24, 2025 -
Walked up to the counter as the only customer in the store. Three employees were behind the counter with one being on the phone while they other two were having a conversation with each other. I had to wait 3-4 minutes before being helped because said conversation was more important than I was and I found that to be really rude. I plan on spending my money elsewhere in the future where the customer is actually appreciated! A total thumbs down to the two employees at this location.
Sep 14, 2024 -
Always loved this store but was very disappointed on Saturday. Ordered everything I needed for an oil change, drained oil out of truck, went to get everything and they were closed. Website said they were open till 2, I was there at 1 :30.
Dec 19, 2023 -
Every time I go into the store, the people are always happy to help. I need that since I am not one who knows much about cars!
Oct 04, 2021 -
Helped me out of a real jam, went way above and beyond what a parts store normally would. Much appreciated.
Mar 09, 2020 -
Great customer service, everything is always in stock when others do not have the part. But unfortunately your prices are sometimes twice as much.
Jan 16, 2020 -
Many thanks to John who helped me out with my windshield wiper blades, and put them on. Definitely far above ordinary customer service norms. Thanks again!
Jan 31, 2019 -
One of those places, where you know the staff will do anything to make sure your questions are answered and you get what you need.
Sep 15, 2018 -
So, my daughter works nearby and she left the lights on on my truck while she was there. Killed both batteries, which is a bummer because jumping it is out of the question. Called NAPA and they offered to bring over a jump pack to try to turn it over. No go. That would have been enough, but Stefan tells me to bring the batteries over to the store and he will check them and charge them for me. Called me later to let me know they were done and that they were okay. I offered him some money both times for the extra work and he wouldn't take it. I was walking out with my batteries and I passed the manager and commented on the excellent customer service. It wasn't until I got in my car that I realized that I wasn't even a customer. I am now. Good work guys!
Aug 30, 2018 -
Auto store had Armorall glass cleaner on sale, great product for cleaning glass
May 24, 2018 -
They know auto parts! Very helpful and great selection. My go to auto parts store!!!
Mar 29, 2018 -
Greatest store in the universe! If it exists; they have it, can find it, or get it!
Mar 16, 2018 -
Great to work with the staff here. Always helpful, always get you the right items.
Mar 15, 2018 -
The guys there know you by name, super helpful, great small businesses owner is always in the store.
Mar 01, 2018 -
Staff knows their stuff! Great customer service!!! Had everything I needed in stock! What more can you ask for?!?!
Feb 28, 2018 -
The staff here is exceptional always going above and beyond. If they don't have it they will help you find it.
Feb 01, 2018 -
Great place for all of your auto part needs. Don't always have what u need, but you can usually get it next day. Friendly and helpful staff.
Sep 29, 2017 -
Walked into the store thinking I was never going to find a certain part for my truck. After getting a great welcoming from the staff I was helped right away with fast service and the employee found my part right away. Part was in stock and at a great price that beat the online prices I was looking at. After talking to the staff found out it was a local family owned business, I'll be sure to come back for my automovtive needs.
May 02, 2017
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