I have been working with L&M for years and they are always able to diagnose any issue with my Land Rover and fix it with precision. Mark is always transparent about the work that needs to be done and their pricing is always fair. I wouldn’t take my car anywhere else.
I just had another great experience at L & M. My wife got a quote from the dealership for a small repair on our MINI Cooper. The quote seemed high, so I called Mark at L & M. Without knowing what the dealer's estimate was, he gave me a price for the work that was *less than one-quarter* of what the dealership quoted. I drove in this morning, the work was done immediately, the price was as quoted, and the experience was 100% positive. This was entirely consistent with my past experiences with Mark and the team at L & M. They are fair, ethical, VERY reasonably priced, and the work is always top notch. Thanks again!!!
This was the worst experience I've had with both customer service and the actual service. Every single thing they did on my car needs to be redone within 2 years.
My initial experience was.....after they did the work, my car made a sound it didn't make before taking it there. I tried having them figure it out and the older man ended up yelling at me, telling me he would not do anymore work to find the sound. I ended up going directly to BMW who stated the issue was that they didn't properly fasten a bolt which was the cause of the sound. BMW fastened the bolt. (They called BMW to verify this information)
Because the older man refused to fix the issue I now had an additional bill from BMW and also for a car rental, while the car was at BMW. I contacted my attorney and let L&M know what my next step were going to be and the son, who was always polite, offered yo refund me BMWs diagnostic charge and the cost of the rental.
2 years later, the car is back in the shop with the EXACT issues that they were supposed to fix, i mean EXACT. This is on a car that is usually parked, only driven maybe 5000 a year, if that, and have very low mileage.
I didn't write a review prior because I didn't feel the need to share a negative experience as sometimes things happen but for me to have to redo work that they charged me 6k for is ridiculous and im so disappointed.
Edit- i see that thr owners have replied and so I just wanted to clarify that the only additional work that was performed on my vehicle that didn't need to be redone were the control arms (i provided the control arms which were over $1000). I paid over about $6000 in labor, if I recall correctly at L&m and recently I've had the exact work they did, eith the exception of the control arms redone which has cost me $5000. In addition, the bolts were apparently stripped at l&m which meant that my wheels could not be aligned properly without me having that part done, another $900.
Again, I would never have written this review at all had they been willing to look at the vehicle when we called. I would never have ended up going to the other shop but the father said no, similar to how I ended up having to take my car to BMW right after they worked on it beause they refused to thoroughly recheck their work to simply tighen a loose bolt. Only after writing this review did they contact me to offer assistance in an effort to get me to take it down.
I tool my car to Motorcepts in queens and they can verify everything ive stated regarding them having to redo L&M's work. The car isnt driven enough to have had to redo this work so quickly.
Note- after I wrote the review, the son did try to recover the vehicle from the other shop because he wanted me to take the review down but it was too late. They had already completed the work.....and in fact, the mechanic at Mororcepts broke down everything they had to redo to the son and he (the son) left there telling them their job was well done and complemented their professionalism. Again, all able to be verified.
I brought my MBE350 in after the check engine light went on. Mark and his dad took my car in and explained about their diagnostic fee. It was a small price to pay to find out what codes needed to be addressed in my car. The car returned a clean diagnostic report and neither Mark nor his Dad tried to upsell me. They were honest and ethical. I will certainly bring my car if I need future repair because I trust these guys. Now I see why they have such a high Google review!
Since purchasing my Land Rover, I have been fortunate enough to find L&M Foreign Cars—some would say a godsend. The owners are very hands-on, and the technicians are quite knowledgeable. They take the time to explain things to you, keep you updated, and do all they can to ensure your car leaves running perfectly.
Throughout the years, they have worked on everything from small maintenance jobs to bigger projects, and I always have a feeling that they are using the best parts and do things the right way. You can say they absolutely care about their work and their customers.
I acquired my Land Rover in 2021, and from then on, Mr. Bill, Mark, and the whole team have been the only ones allowed to touch my car, and it will never change.
If you are looking for a place that is honest, professional, and treats your car as their own, that would be L&M Foreign Cars.
Excellent service, expert mechanics, very happy with them. I used to service my Volvo in the official dealership in CT, but as my car got older I just got priced out. It took me years to find a good service and knowledgeable repair shop. Can't recommend L&M enough. Not the easiest location for me, but certainly worth the trip.
I came across L & M some years back when I had a 2007 Mini Cooper, they repaired my Mini Cooper better then when I first bought it used! Since then I was sold! I don't let anyone touch my car except L & M, unless it's an emergency and I have no other choice! Since then I purchased a VW Jetta and traded it in for a Mini Cooper 2Seater! I have received nothing other than great service for any car that I've ever bought to L & M for service!
The best auto repair shop in BK!! I’ll never go anywhere else, everyone is honest about pricing and are throughly explain the pricing and what repairs are necessary and unnecessary. The hood of my car wouldn’t open after a fender bender, and I took the issue to a different mechanic who told me I needed an entirely new hood. I waited and took my car here and they opened my hood and added some lubricant for free, which was all the car needed! They have super friendly and respectful staff and sweetest dog!
I rarely review businesses. This shop deserves 5 star review and id recommend anyone looking for knowledgeable porsche mechanics. I’ve had two Porsche 911s that I brought in for inspections/tune ups/maintenence. Bill and Peter both had incredible attention to detail identifying preventative maintenence options - clearly did very thorough job inspecting the cars. I found the low pressure advice to be very helpful. They went out of their way to save me money and prioritize the modifications / upgrades worth making. incredible to work with these guys I’m going to bring all of my Porsches and BMWs here going forward (even though it’s 30 minutes out of my way)! They’re experts and they’re honest. Bill has been in business for this long time for a reason.
Professional establishment with amazing communication. Certainly worth every cent, I’ll be sure to refer to them and bring all of my vehicles to them. Ask for Bill, he’ll be sure to take good care of you. Hard to find honest and transparent mechanics. They went above and beyond and did the little things that make doing business with them worthwhile. I’m happy I’ve found this location.
These guys are always straight forward about what is going on with my beloved Mini and the relative urgency of various repairs. As someone who knows little about cars and doesn’t always have a lot of cash to spend on maintenance, I have continued going to L & M even after moving away from the neighborhood because I know and trust them. They are not the cheapest, but every time I take my car to a cheaper shop they don’t know Mini’s and do a cheap job. L & M does quality work and tries to work within my budget as much as possible. I highly recommend them if you have a European car.
I have a rebuilt 1994 Land Rover Defender TDI that I've been trying to sort out an overheating problem with. I brought it to three different shops that were dead sure about replacing the thermostat and expansion tank/cap, running hydrocarbon/compression tests, etc. Each time, though, temps would spike past 100C, and it would start spitting coolant again. I took it to L & M, and they rechecked and reflushed the whole system, replaced some worn lines, and put in a new radiator cooling fan. It looked like the problem was finally solved. Beautiful, right? No. Temps spiked again a day later.
Here's what sets L & M apart: instead of making excuses or running up the tab, Bill tells me to bring it back in. It's a Friday afternoon. He goes over it again with the infrared thermometer and shakes his head. Temps were normal. "I'm going to figure this out," he says. He asks me if he can take it home with him and spends his weekend rechecking, reflushing, retesting, and replacing sensors. He calls me on Monday to come pick it up. "No charge," he says. "Drive it and tell me what you think." So, I take it on the Jackie Robinson. I take it over the Verrazzano. I take it through traffic in Brooklyn and Manhattan.
That was a couple of weeks ago, and the temperature gauge hasn't gone above normal since. Not a drop of coolant has leaked. My truck is running cooler and smoother than it ever has. When Bill says he'll fix something, he means it. He's a man of his word who won't quit until he's solved the problem and won't run up the costs to do it. These guys are hands down the best in the business. They take pride in their work, and they stand by it. Without hesitation, I highly recommend Bill, Mark, and the team over at L & M Foreign Cars.
Absolutely incredible service The EXPERTISE is phenomenal. If you have a foreign car, old or new, these are your guys. They have been doing this for 56 years and it shows — I brought in my Audi after having the Audi dealer basically tell me to scrap it — Then I brought it to L&M and they immediately saw that my car was not only salvageable but didn’t need very much work at all. They have such a knowledge of cars and a love of cars and they’re FAIR. Which is a remarkable trait in the industry of car repair. I cannot say enough good things. I’m blown away. I’ll never go anywhere else
Very glad to have found a trustworthy and thorough shop to work on my 2013 X5d. Mark and his team installed a new battery, air compressor, Liquimoly oil change and engine flush and got my beast ready for the emissions inspections. Mark’s dedication to solving the issue of the dreaded CEL and willingness to troubleshoot with me really instilled a level of confidence in them. He went the extra distance. They weren’t inexpensive, but they definitely saved me money and didn’t pad the charges or diagnosis.
I had a fantastic experience with L&M Foreign Cars! They did an amazing job on my car, and they got it done quickly without sacrificing quality. The team was professional, knowledgeable, and made the whole process smooth and hassle-free. It’s hard to find a shop that combines speed with excellent workmanship, but L&M delivered on both. Highly recommend them to anyone looking for reliable and efficient service!
These are the best mechanics I’ve ever been to. I drive a pretty old VW that I’ve taken to a lot of different shops, and they have all done a bare minimum of shoddy work, and then the check engine light comes back on during the drive home. At L&M, they seem to actually take pride in their work, and I felt like they cared about getting my car back in good working order. Mark was great to work with, and he walked me through everything that needed to be done. My car is now running better than it has in years, and I will definitely come back the next time I need work done.
Over the last few years, L&M has serviced my 2018 Q5 on everything from routine oil changes and brake pads to a water pump replacement and even a flooded electrical system panel. Billy and his team are extremely knowledgeable, have meticulous attention to detail, and are honest. These guys don't gloss over problems or look for a cheap temporary fix, and they won't try to up-charge you on unnecessary services.
I have been bringing my car to L&M Foreign Cars for the past two years for service and repairs. Mark,Bill and all the service technicians are great and very knowledgeable of foreign cars. The work is always neat , clean and the prices are way less than taking your car to a dealership. I've been living in the community for 25 years and as long as I can remember they've been around. That says a lot about a business and it's reputation to keep people coming back. I truly recommend you take your foreign car to these gentlemen before you go to the dealer. You'll thank me later
L & M Foreign Cars is amazing I am a lifelong BMW owner and I have never had a more thorough & professional experience with any shop. Billy the owner, is a proper gentleman with a wealth of experience & knowledge he can diagnose a car in his sleep. Mark is professional and courteous he communicates all work to be done he sends pics & updates at every step along the way he goes above & beyond to provide excellent customer service. and Tino hands down is the best mechanic I've ever worked with If you have a foreign car this is your new shop,
Billy, Mark, and the whole crew at L&M Foreign Cars are amazing. I’ve been coming to them over the last 6 years, with three different BMW vehicles. They’ve done extraordinary work, with the highest attention to detail, every single time.
If you own a German car, these guys are your go to! 10/10 stars. Strongly recommend.
I have officially took my car to the dealership for the last time. A few weeks ago, I took my 2017 Audi with 78K mikes to the dealership because my car was suddenly shaking and not accelerating. The Dealership first diagnosed my car and said my piston rings were worn out and then quoted me an engine for more than 30k. Needless to say that was NOT going to happen. I looked up nearby Audi mechanics online and thankfully stumbled on L&M, read over the reviews and decided to give them a call. Explained my issue to both Mark and Billy and they both told me it doesn’t sound right what they are telling me, they gave me questions to ask the dealership about my car and once I called back Audi they could not give me an effective answer to the questions. After calling back L&M I was told to just change my spark plugs and bring it over. At that point, my car has been at the dealership for one week, I picked it up and once I took it to L&M , in less than an hour they were able to diagnose my car PROPERLY discovering my oil level was way over and spilled into my engine causing buildup. They were able to SAVE my engine, giving me an oil change, a new filter and added a dipstick, costing me substantially thousands less than what the dealership was trying to get out of me. When I came to pick up my car the same day, they said I’m the 3rd person for the day that the dealership quoted them an engine and that was not the solution. They took the time out to explain how to check my levels to make sure this didn’t happen again. They said all I need in about a month is a tune up. I left there with my car running great, I waited a few weeks to write this just to ensure it was still running smooth. I have officially found my mechanic, I greatly appreciated their honesty and the time they took out to help, I will definitely be taking my car there from now on. Highly recommend.
I have been bringing my Golf Sportwagen to L & M for pretty much the whole life of the car. From my very first visit I knew that I found a perfect fit. They are super knowledgeable, pleasant to deal with, and scrupulously honest. The last time I went in for an oil change, they noticed that I don't drive the car very much and spent a good fifteen minutes showing me how to start it up after a long period of inactivity, so that I am keeping the engine healthy. This was at no charge: they did it because they care about their customers, and care about their customer's cars. I can't recommend them highly enough. If you're looking for someone to take good care of your foreign car, look no further. These are your guys.
I've been taking my Audi A4 to Mark at L&M Foreign Cars for over a year now, and it's been a total relief to find a team of reliable and informative mechanics. Being relatively new to car maintenance, I appreciate how they take the time to educate me about what they did under the hood and what I need to keep an eye on. Their in-depth explanations and willingness to answer all my questions not only demonstrate their expertise but also build a relationship of trust that I haven't had at the other shops I've taken my car to so far.
My first time with them was for routine maintenance, but their high level of professionalism left a big impression on me. Last summer, after a routine oil change upstate nearly cost me my engine (and the nearest mechanic wouldn't even look me in the eye), I ended up taking my car to L&M despite it being way further away, and they saved my engine.
I saw them again this week, and I feel confident taking my 16-year-old car across the country with me thanks to them!
When I decided to stop using the Audi dealership after a few less-than-stellar experiences, I found L & M and I never looked back. Billy and Mark have always been great to deal with and they call it how it is. If your car needs something they tell you and if not they tell you. I always felt I was getting a fair shake with them. For over a decade, first with my Audi TT and later with my Audi A6 wagon, I've had everything from regular service visits to larger repairs done by them. I'm glad I found this shop, having a mechanic that knows your vehicle, does exceptional work and manages to establish trust is hard to find in this city. If you have a foreign car I wouldn't hesitate to recommend L& M.
Wish I could give them 10 ⭐!!!!! I’ve been a customer of L & M for the past 3 years and could not be happier!! I originally came to this shop based on the referral of another mechanic and also because of an AWFUL experience at a dealership. From that first experience here , I knew this was the only place I would ever bring my car for any repairs- big or small. These guys are honest about what your car needs and always provide top notch service. The owner and his son are always a pleasure to deal with.They lead an excellent team of mechanics who truly care about the quality of work they do. I truly see why they’ve been in business for over 50 years and appreciate everything they’ve done to help me keep my car maintained . If you’re in need in someone to work on your vehicle and who cares about it , take it to L& M. These guys are the specialists you probably didn’t realize you need!! They are the best of the best!! The quality of service at L & M is unmatched.
For foreign car owners, I highly recommend this auto shop if you are looking for great mechanics that will give you honest diagnostic/repair recommendation, fair pricing (support local establishment vs. corporate giants), fast service and great results. I own a 2016 Mini Cooper S 2 door Coupe and I have been with L&M for the last 4 years. They have performed from oil change, to brake replacement, 30K Mile Service, etc. And never have I had any bad experience or have been charged with astronomically high bill. As for service/price comparison, they tend to be 50-55% lower than your local dealership. Let's meet the owners - Mr. Bill is an amazing person, who is courteous/kind, and very professional. And his son Mark is a straight shooter, pragmatic, no nonsense kind of guy that just want to get the best results for both the client and their business. Both Father and Son will never up-sell you. L&M Foreign Cars depicts "Your Honest Local Mechanic". By the way, don't forget to pet their new dog.
Absolutely the best mechanic team you can wish to have work on your car. "THE BEST". Father/son duo are totally honest great people. Excellent pricing. Brought my S6 in, they communicated with me thru text and pictures. They serviced my car BETTER then audi. I'm talking the "BEST" foreign auto specialist in this town, Guaranteed. Very much appreciate their work. They understand how much I love my car. Gave me advice how to take care of it better also. They have been in business forever. No need to go anywhere else. All around 5 Stars. Great team here!!!
I’ve been going to L&M for 3 years and from my first BMW to my last this will be the only shop I visit. There hasn’t been an issue that they haven’t been able to fix. I’ve also never had to go back for a previous issue with any of my cars. This shop has knowledgable and honest mechanics that do quality/excellent work. I highly recommend.
Where do I start? I wanted to buy a 2010 Audi A4 from a copart auction in NJ. The listing said it started with a jump and the exterior was great so I called and spoke to Bill and asked if I could have the car delivered to his shop. He then immediately told me NOT to buy the car. Said they usually give engine trouble after 100k miles. The car had 123k. So I went against his advice and purchased it anyway. Long story short the car needed a new engine! the pistons were all broken and the cylinders were cracked. Due to a chain tensioner timing jump. the repair bill was Quoted for about 7k but since I got it for a good price it wasn't all that bad. What I really appreciated was that I didn't have all the funds for the repair upfront but they worked with me. Sent me video updates on the repair progress. everything took about a month or so to complete. They basically rebuilt an engine from scratch. The car runs like new. These people are truly amazing and their work proceeds them.
I had several issues with my car after purchasing it (used Landrover) and L&M helped me to fix the issues one by one. - They seem very experienced with Land Rovers which has their own share of specific quirks.
L & M is family operated and they know what they are doing, give you honest opinions on the different options for your vehicle and work hard to fix it.
They are also nice people and work patiently with you to explain the issues and resolve them. The location is easy to find and you can pull up right on their parking lot.
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