Never trusting them with my vehicles again! After a not great experience this past spring, I thought I'd give them one more shot (because they've been great for years, but have started going downhill). I brought my truck in for an oil change and tire rotation, easy enough. When I picked the truck up, it had a very bad dent and scrape along the side. It ABSOLUTELY was not there prior to drop off. Guess I should've taken pictures at drop off. They claim it didn't happen there. It is more than big enough to notice if it was there prior. So now I'm stuck with paying $1,500 for their mistake. Never again.
On our way home last Friday from visiting our son and family we had car problems. We made it to the AutoZone in Springville and had to replace spark plugs and a coil pack. With no tools and unfamiliar with replacing these. We met Joe in the store who was a God send. He had all the tools and knowledge. He replaced the spark plugs unbelievably quick! Can't thank Joe enough for his generosity! We will definitely be sending anyone we know in the area to see Joe for any car repairs in the future!
Great, professional service! I only went in for an inspection, but I will definitely be going back. Just wish their parking lot weren't a minefield of potholes!
Honest and trustworthy. Have saved me hundreds of dollars both times I have brought my vehicle here. If you have already been seen by someone else, do yourself a favor and get a second opinion/ work done here.
1st I shoukd say that Tim's Auto did not charge me anything when they rejected working on my truck. They told me the frame was not good on my truck and they were not going to put it on their lift because it might fall apart. They also did not check or address any of the other issues I asked to be checked. It did not start when I picked it up. I was told that was because I didn't push the shifter hard enough. There was no issue with starting the truck when I brought it there.. I then was referred to a collision shop which has a drive on lift. I had been there before and two other people told me they were ripped off at this particular collision shop. Tim's Auto did not charge me anything to reject working on my truck. I want to make sure that is clear.
Always friendly and fair. When they give you an estimate for repairs you know it won't be more than that. Honest guys. Women don't have to worry about being tricked
Tim's Auto is always my go to when I myself do not have the time to do simple repairs and maintenance, or if the job is just too big. Either way I'm never let down, and I can rest easy knowing that the work being done is top notch and also the parts being used are in fact the ones in which I was told would be used. Also I love knowing the staff would never take advantage of anyone by telling them they need parts that they in fact do not. I would recommend Tim's Auto to absolutely anyone needing automotive maintenance or repairs.
Just moved to the area and these guys were the most highly recommended and I couldn't agree more.
Tim is great and very competent mechanics. Will use them any time I need my vehicles repaired.
Fast, quality service. Brought my car in to get looked at, had a diagnosis in little under an hour. Strongly recommend this shop, the mechanics there know what they are doing.
Tim has a new customer now.A lot of teachers of Springville spoke highly of him and his fellow mechanics and I can see why. Where l'll be going to when needed now.
Very nice work, these guys took care of my check engine light problem and I really appreciate their efforts. 100 percent would recommend taking your vehicle here.
I've been going to different shops for years and Tim has always been top notch. He is extremely trustworthy, smart, and professional. You'll never have to worry taking your car there.
It's a wonderful place to get your vehicle fixed they are always reasonable with price know what there doing they will never rip you off well maintained.
Stopped at Tim's Auto while having car issues. I am not even close to being familiar with the area being a NH resident. Tim and his crew were a fantastic help getting our truck fixed so we could get back home.
had some unexpected problems right at the beginning of snow tire season. they were able to get my vehicle in and fix it in a timely manner, the price was right and the staff were very friendly and accommodating. highly reccomend.
The people are great here. So polite as well as listens to your opinion. They are thorough and professional. Best thing is he is honest with his labor prices and allows you to purchase your own parts to put on. Great owner great place. So glad we found this place
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