What clients say about Royal Auto Parts & Custom , New York in Hopewell Junction (NY)
Royal Auto Parts is a family owned shop. The customer service is unbeatable and their prices are fair. If you live nearby I would highly recommend checking them out over big box auto parts stores!
Been going there for years for all my Hondas. Very friendly, give good advice to an amateur mechanic like myself, and worth the extra 5 minute drive from my house.
Whenever I come here, i’m always happily greeted. Any staff member you go to Is knowledgeable and gives honest recommendations. I wouldn’t wanna go anywhere else from my auto needs! They even happen to have a belt that fit my snowblower in a time of need!
Jeff has always been helpful, never had a problem. When I recently acquired a newer vehicle, he helped me out with the issues I was having. As a retired United States Air Force Veteran, I highly recommend Royal Auto Parts for all your vehicle needs.
My family and I went up for a vacation. My car broke down and we found this part store. From the time I walked in the door to the time I left was a great experience! The owner was very helpful, customer service was great, very respectful and went up and above what I expected! If I could give 10 stars I sure would!!!
Clean shop with super helpful and knowledgeable staff!! Much preferred over the chain stores where it’s a gamble on the service and information you get. Thank you Royal!
Jeff is a very knowledgeable and kind person, my experience dealing with him was delightful. I would recommend him to anyone who needs parts and services for their vehicle.
Royal Auto parts is the best! I've been using them since I started driving. Very friendly and knowledgeable staff. Thank Royal Auto Parts for outstanding customer service!
This store claims to offer military discounts but when you ask for the discount they tell you only on memorial day and Veterans day. I never heard of this before. Is it true? Did the guy at the counter just not want to give a discount because I was with my son who happens to be Mexican but is 100% a legal citizen?
It was a Saturday and I needed a hydraulic line made for a piece of equipment that had just failed. Jeff took care of it quickly and accurately, getting me back in service right away.
Quality parts, friendly service and done in a timely manor. I couldn't ask for more.
Rosemary and Jeff are so helpful i won't go anywhere else for parts. They know exactly what I need and with their parts being American made out perform others. Friendly, knowledgeable, and helpful staff coupled with great prices..you can't go wrong.
A little pricey, but it's supporting local and the proprietors are SUPER knowledgeable. Didn't have everything we needed (car detailing), but had most. Will definitely return!
I purchased a battery and had installed. It was completed in a few minutes. The staff were so pleasant and friendly. I highly recommend to anyone looking for auto supplies.
Why haven’t I been here before?? I pass all the time. I usually go to the big guys who are everywhere.
My grandfather put some LEDs in his car years ago from here and one blew out 2 nights ago so I came here to get a replacement. Didn’t want to go another night without a blown bulb, I called and he was closing minutes after I got there. Ended up getting different bulbs and he very kindly gave me a hand with the one bulb to ensure it was proper. Went perfectly. I was able to get the more difficult side in myself in less than 5 minutes.
We need more folks like this. ❤️🔥❤️🔥❤️🔥
Awesome family owned Auto parts. They will get all the business I can give them. You should stop and look around. Nice fully stocked place with stuff that is hard to find. Helped me when I got stuck and could not have been nicer.
I first visited Royal Auto Parts in the late 1980's. They were great back then, and haven't changed over the years. In the 1980's, there were plenty of independent auto parts stores around. Jocko's, ECS, Royco, and many more. One by one, they all disappeared. Royal is still going strong, and there is a reason why. Give them a try, I am sure you won't be disappointed!
Quality parts, quality store. They were able to order all the parts needed for my break job and got it for us in a timely manner at an awesome price. Will definitely go back in the future.
Every time my husband and I need a part for either of our cars, we always go to Royal Auto Parts. All of the employees here, specifically Jeff, are always pleasant, extremely knowledgeable, willing to help us and can get us whatever part we need. It can be anything from windshield wipers or a car starter, we know we are getting excellent service and quality parts! Thank you so much for always helping us anytime we need it! Y’all are the best!!
This is best place to get anything auto related. A much better experience than the big chain stores. They help you locate the best part for the best price. Jeff is always helpful and very knowledgeable. Strongly recommend.
I contacted Royal Auto Parts and asked for a recommendation to improve the headlights in my work van. They recommended a set of LED headlights and ordered them with next day delivery. I went to pick the lights up and even got a little advice on how to remove the housing to install the new lights. These new lights are awesome and I couldn't be happier. Always great products and great customer service at Royal!
We knew what we wanted but didnt know what to choose. Jeff answer our questions and made us feel comfortable with our decision.
We got to our appointment and everyone was ready for us! The runners and bed liner installed by Jeff and his team looks great and the installation was surprisingly quick!
ROYAL AUTO PARTS did a fantastic job on my husband Colorado. Prices, installation and hospitality was great. I could ask for more and know Jeff would be able to get the job done.
I could have gone elsewhere and ended up paying more but the advise and service we receive could never be matched!
Everyone do yourself a favor and go support your local mom/pop store and get treated like family!
Beats the big chain auto parts stores! Good, brand name products for less! I bought name brand brake pads and surprisingly they were about $10 less than the stuff they carry at AutoZone or Advanced. I'm trying to spread the word.
Jeff and the rest of the team at Royal went above and beyond when it came to the car starter I purchased. The whole staff is very friendly and knowledgeable. It was a pleasure to work with them and I will be going back in the future. Highly recommend.
I had bought a truck cap the door did not close properly and was leaking pretty badly the inside light doesn’t work called the company and they told me it was an easy fix just loosen up the one side and slide it over. And as for the water leaks that’s normal.i paid $2300 for the cap and installation so it rains on my tools and they get rusty and I can’t see in there at night.i would not recommend this company to anyone not even for a car freshener very disgusted
Fantastic auto parts store. Parts are American made, service is excellent. Myself and my family have been going there for years. My father buys all of his parts for his Mustang there. Very knowledgeable staff.
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