What clients say about J & D Automotive and Performance in Cohoes (NY)
What started as a brake concern turned out to be a much bigger issue, and we ultimately had to scrap the car. Even though it wasn’t the outcome we hoped for, they were honest, transparent, and incredibly kind throughout the entire process. They took the time to clearly explain everything and made a stressful situation much easier to handle. We truly appreciate their integrity and would highly recommend them to anyone looking for trustworthy, straightforward service.
Extremely rude and very disrespectful. The way they speak to people is highly unprofessional. I would never conduct myself that way. I do not recommend business with them.
Did some work on my car. I felt they were overpriced and stringing me along as a woman who “won’t know any better”! Sure enough, I needed my headlight bulbs changed. They wanted to charge me 300 bucks! I went to Walmart Auto Center and paid fifty for the bulbs and 10 a dollar labor fee!
STAY AWAY! They may seem to do good by you at first but they’ll take advantage of you! They knew I was on a budget! Stay Away!
Got some front bumper and internal parts for my car when I was thinking I would replace them myself but then was prevented from doing so because of an injury. They were willing to finish the job for me and their labor rate was reasonable - and it looks/runs great too.
Great experience. I was able to get in right away and very reasonable price. Would definitely recommend to anyone needing service, especially on a Jeep. Highly recommend!!
They slipped me in for a last minute inspection on some issues with my vehicle and I had a quick turnaround time. They took me out in the shop to look underneath the vehicle and pointed out the areas of concern which is something that's not normally done with many shops. Super happy and impressed with this shop.
My husband and I have been around the block trying to find reliable, trustworthy, and affordable mechanic. We tried dealerships, corporate shops, other local shops, etc… nothing compares to the quality of service you will receive when you go to J&D. They are truly one of a kind!
They do our routine maintenance on all of our vehicles to even diagnostic testing when we have mechanical issues. I fully trust J&D to give me an honest answer without trying to exploit us… which is something that is hard to come by these days.
We highly recommend them to everyone!
Talk about customer service...these people are wonderful! From the start, the friendliest phone greeting, a prompt call back w/answers and then seamlessly correcting my communication mishap with the right product. I can't say enough thanks to J & D Auto for their help.
We first started going to J&D back in 2020 when we moved to Cohoes. We've moved twice since then, but we've never stopped making the trip to Cohoes for auto repairs. We've had a number of issues over the years with our cars - and for every one, J&D has treated us fairly. They charge a fair price and never upsell us on things we don't need. That's why we keep coming back - you can't find honesty like that everywhere. I highly recommend their shop - they truly earn their 5 stars.
J&D did a great job getting me back on the road after my alternator stopped working. Very good work and fast. Price was extremely reasonable. Highly recommend them.
Found this garage from a reference and was totally satisfied with work and knowledge and price
Other garages tried and never fixed it
Very friendly great service would recommend everyone to go there
Great place to bring your car. I've had work done there a few times and it's always been quality work at reasonable prices.
They're my go to shop without a doubt!
Highly recommended.
I needed to have a used car I was thinking about buying evaluated and repaired. My previous mechanic had retired and I called J & D based on Google Reviews. Even though they were booked up, I was told to drop the car off and they'd look at it when they had some spare time. They called me the same day with the list of what the car needed and reasons Not to buy it! They could have made thousands but were honest on why I shouldn't repair it anywhere. They didn't even charge me for their time!
Honest, Good, Independent Car Shops are sadly a dying breed. I am so grateful there's still this one.
Never have I had someone really try and help me. .And I felt Dave really is trying to help. It is not just about the buck with that man. I feel he is a trustworthy mechanic which is hard to find.
I was referred to J & D Auto by my doctor who uses them. The mechanics there knowledgeable, honest, and reliable. I refer anyone who has any type of issues go here. My only issues I have with them is that they are only open Monday through Friday. But I guess any good mechanic has those same hours.
Dave, Jerry and Mike are Great!! Quality work and they aren't in the business of ripping people off. They explain everything to you and will let you know if they see any future problems. Keep up the good work guy's. Thanks again!!
I went to benders in cohoes I had a problem with my hood was stuck they told me they would have to take everything off and would take three hours I left came to J&Ds around the corner they look worked and fixed in 35 mins I was so very happy great service 5 stars 🌟 and at a very low fair price to boot
Love Jerry and Dave trust them with their decision have never ripped me off for overcharged me good down to earth neighborhood Place To Go trust it you don't find that anymore
Website
