They hardly have anything that you need if they can even find what your talking about have to explain parts in great detail cause a lot of the workers have no clue what the names of the parts are called
At Carquest where I went first, I was brushed off by the guy at the counter. When I went into NAPA it was completely different. Andrea Venzor, Jose Sanchez and Xitlali Moreno went out of their way to help me find the part by identifying another brand that fit. It took about 10 minutes. They are amazing caring people and I hope you get them to help you if you need it. Ask for any of these 3 and you will be pleased to be treated as if you matter. I spent $150 there. and $0 at the Carquest.
I came all the way from Las Cruces to get a part it was said it was in stock the lady behind the counter didn't Even look or try to attempt to find the part I needed it was a waste of time and worse service I've had I wouldn't recommend this place.
I'm very glad I went to Napa in Deming. José genuinely saved my day!
The air lines for my rear suspension's air bags were sheared off by one of my duals after it exploded on I-10 while my gf and I were convoying to FL.
Anyway, I needed very specific brass compression fittings for the new lines to fasten to the inflation valves so I could get back on the road. While people at O'Reilly's had patiently tried to be helpful and had half of the parts I needed in stock, José's expertise got me out the door with everything I needed for $3 (and with good quality hardware mfg'd by Gates!).
Additionally, he and the others working were very kind, patient, and personable. I'd recommend you give them your business. Hopefully, I'll be back on the road soon thanks to the "NAPA Know How"!
The guys and gals here definitely know their stuff and always get me just what I need. highly recommended if you work on your own vehicle, or if you just do a little basic maintenance.
WHAT A CUSTOMER SERVICE , GUY ON THE PHONE IS RUDE , NON FRIENDLY , HAVING A PROBLEM TO ANSWER FOR MY SIMPLY QUESTION... I THINK HE`S NOT HAPPY HE HAVE TO WORK , DUDE SERIOUSLY ? ,,, GO HOME AND LET OTHER PERSON DO THIS JOB!!! ITS MANY OTHER PEOPLE WHO WILL BE HAPPY TO WORK AT THIS PLACE ,,,
Gentlemen working were kind however when I asked if they had anymore of the brand of oil for my car they acted like I knew nothing about cars and tried to give me a run down of maintenance my car needs. Which I clearly already know and it is in perfect condition. I just wanted to pop in and pick up some extra oil. Not get a speech.
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