What clients say about Ron & Sons Towing - Parsippany in Parsippany-Troy Hills Township (NJ)
Requested a service call through AAA for a flat tire. Freddy arrived very quickly to change my tire for me today. He was very friendly, knew exactly what he was doing and did it so quick! Thank you!!
Easy 5 star review. The staff & services is second to none. Kevin at the front desk in particular stood out. He gave me very good advice and helped me out tremendously. I highly recommend them for all your towing and automotive needs! Thank you for all your help and making my experience a great one!!
Honestly very happy with Ron & Sons Towing, called a different tow company was was extremely rude and refused to try and help me tow my toolbox. I called Ron & Sons towing and had asked if they were able to tow my toolbox on a short notice, very kindly I was told they could help me and that they actually have a few people that tow tool boxes everyday and understood the need due to it being a livelihood item for work. Jose was the driver of the truck and his communication was perfect, he handled the box safely and secured it with ease. Once at the location he helped push it into the shop. Overall very very happy with this tow company and how they safely managed a very expensive toolbox, prices were very good for the distance they traveled as well. Would highly recommend them for any needs you may have
Battery issue, immediate response from Ron and Sons. Thank you Philip, In the bitter elements, I was safely on the road within minutes. Thank you all, and please be safe. With Much respect, tremendous care and thank you!!
Using the AAA app I needed auto service as it seemed the battery was dead. Quick service and Rocco C was great and got the car started. If I needed any other services I would hesitate to contact Ron & Sons Towing.
I blew a tire following the storm & was mentally prepared to be stuck in a parking lot all night. Ron & Sons responded to my AAA call as a certified affiliate within an hour of the request. Their technician, Jack - was courteous & professional, and had the tire changed in no time. Jack + Ron & Sons helped turn what I thought was going to be a nightmare into a very mild inconvenience. Can’t speak highly enough of their service.
Such quick and friendly service. I had a flat last Friday night. I can’t remember my driver’s name but he was great! So friendly,helpful, and efficient. 10/10.
Absolutely amazing. The driver, Noah, was just wonderful , extremely nice, professional, and just overall a pleasure. Definitely will use again, hopefully not needed though 😆😆
My battery died in my BMW due to what appears to be an electrical issue. Victor from Ron and Sons Towing came to the rescue, charged my battery and tried to troubleshoot the issue. When it was clear it had to be towed to BMW for maintenance (my BMW service is in Manhattan), he arranged for Ron and Sons to hold my car overnight, till BMW service opened in the morning. He was incredibly helpful, kind and friendly.
Then, around 8:00 am, I received a text letting me know Ron and Sons Towing was on their way to my service center. I have never received more professional and friendly service from a towing company! I highly recommend this company!
People who really truly care!!! I was going through a hard time & Billy, Adam, Tyler and the guys really went out of their way to help me very earnestly and I would recommend coming here if you don’t know what to do, where to go or how to do it it!
They really care and they keep people in mind when they act! They act with heart and I felt very safe with these guys
These people are liars, don't trust them and give them your car. They towed my car, when I called, they asked for 250 dollars, when I went there, they took 500 dollars. They took a person who doesn't even know how to apologize, they said he is 35 years old but hasn't improved himself. When I asked him to show me the time my car was towed, they didn't show me a photo, I had to call the police. Don't trust them with your car, there is a dent on the front of my car, they don't take responsibility. The worst employee in America is there, working on the computer.
I recommend using this towing company. 24/7 service and they hire caring workers! Victor helped me and my mom out the other night. He provided excellent customer service and very patient. He is an "above and beyond" type of person and we need more people like him. Grade A service!
I locked my keys in my car and called AAA. They sent out Ron & Sons Towing. Dylan from Ron & Sons Towing arrived within 20 minutes, as he said he would when he called to let me know he was on the way. He was very communicative and had my car open within 10 minutes. He was kind and professional, and I am very appreciative of his service and support. Definitely would recommend to anyone in the area!
If I could leave less than one star I would. I’ll give this one star to the tow guy who was kind and reception. However, the mechanics and owners I am absolutely appalled by.
I got stuck in NJ (I’m from NY) for 6 days due to my car breaking down from a complicated electrical issue. My car would not turn on and not turn off (stuck in accessory) but once it was jumped on, it stayed on and allowed accessories such as headlights/AC/etc to be used. When the car turned on, the ground wires would throw large amounts of electrical sparks across my engine. When I was towed to this shop, I was promised reasonable prices, honest work, and a factory result. They promised they were electrical specialists. Day 1, the tow truck driver tested my alternator and battery. Not only told me, but SHOWED me that they were in the green and perfect condition. Day 2. the mechanic calls me and tells me what is wrong with the car. “It’s the alternator, battery, battery terminal, fan belt, etc and it’s going to be 1200.” I told them that this was not something I was willing to do, and to fix it enough to get me home to my regular mechanics. I was already off-put that these issues were something the driver (also a mechanic) originally told me was absolutely not the issue. However, I am not a mechanic myself, so I asked them to please do what they could to not break down. We agreed on the terminal and battery. I will say, $590 is not too out of pocket for that, although my terminal being $165 was a shock. (The terminal was in fact no good, I had lost the screw. I will give them that. My battery was also 2 months expired, but still held charge.) they did the work, I came for the car. When I went to pick up the car, it would not turn out of accessory and there was a new code on the computer. I went inside and told them the car wouldn’t start, they asked why I was there. For my car not starting. They came out and eventually got it to start, but I left it with them because it was still unsafe.
Day 3. I call the shop to see what’s going on at noon. They say it is now my clutch switch, alternator for sure, and they still want to do the fan belt just because “it looks old”. I ask them about the alternator price, the day prior they quoted me $450 for it. Today, they quoted $850 for just the alternator. Another 1200 for everything. I told them absolutely not. I could not afford almost $2k for a MAYBE fix. I got the car started when I came to get it, to which they said “don’t worry we won’t charge you for today.” I’m sorry, what were you going to charge for exactly? Anyways, I brought the car back to my friends house in NJ. That is when I noticed the substantial damage to my rear bumper. I contacted them, was told the owners son would contact me back after reviewing the footage. I had to contact them after DAYS of no contact. At this point, I drove the car back to NY to my mechanics. The owners son, Billy, said “I reviewed the whole weeks footage didn’t see anything. Not saying I didn’t finish watching it, but I’ll look again and get back to you by Friday”. It was Monday. Not only did he not know which days my car was there, he never called me back and has been dodging my calls, refusing to pay for the damage his shop caused. I am distraught and appalled. I have been extremely kind leading up to this point. I contacted AAA for the before photos, proving the car was mint condition before arrival. AAA informed me that I would need to contact Ron and Sons towing for the photos, due to them taking the photos and towing it. I was at a loss.
Side note. Honda Techs fixed my car. It was never the alternator or battery. I had 2 missing ground wires, 2 spliced to crap grounds (4/6 main grounds), and my BCM (computer) was fried. Clutch switches also replaced due to code, unknown if it was a real issue.
Moral of the story. THESE PEOPLE WILL ROB YOU. They took advantage of me and my situation and would have still left me broken down and stranded. Damaged my car. They will do the same to you.
You will be hearing from the Bad Business Bureau.
I recently had my car towed by Ron and Sons Towing through AAA, and I couldn’t be more pleased with the experience. Not only did they handle the towing quickly and efficiently, but I also had my vehicle repaired at their mechanic shop—and the service was top-notch. Billy in the office was super friendly and made the whole process smooth and stress-free. George and Al in the shop were both helpful and professional, keeping me informed and getting the job done right. Highly recommend Ron and Sons for both towing and auto repair!
My truck was looked at by a mechanic at my local shop for a transmission issue. The driveshaft was not broken. It was towed to a transmission shop by Ron and sons. I was standing next to the flatbed as it was loaded. The driveshaft was not broken. When it got to the transmission shop, the driveshaft was broken. Clearly, due to incompetence, they rolled my truck off the flatbed before the flatbed was lowered to the ground. I brought them the broken, flattened driveshaft and they said the owner would call me the next day. No call. I've used this shop many times thru AAA, they have always been very professional. Not so much this time...
I had an issue with my car not turning on due to a dead battery, and Andy from Ron and Sons came through big time. He was super quick to respond, friendly, and knew exactly what to do. He got my car up and running in no time and even gave me some helpful tips to avoid the problem in the future. Great service and a genuinely good guy—thanks, Andy!
My cargo van got stuck in Lake Parsippany, and I just needed it to be towed less than a mile to a nearby gas station. I was expecting to pay under $100 for such a short distance—just a 2–3 minute drive. I asked customer service if they could give me a better price, but they said the price is fixed and there’s nothing they could do.
I didn’t have any other option,. But I was shocked to be charged $177 for such a short tow. That’s way overpriced. On top of that, the driver wouldn’t release my van until I sent payment right away, like they didn’t trust me at all.
Overall, I was very disappointed with the service and will not be using them again.
I would give more stars if i could me and my husband were going home ( VT) from a funeral and are alternator died on the highway we called for a tow within 30min Carmine came and picked us up and brought us to the shop and with in 2hr are car was fixed and off we went all the guys there are so nice we are so grateful to all of them for there service
Jimmy towed our car and drove my mother and I down 2 hrs to our mechanic after our car broke down on us. Not only did he drive well but he managed to turn a bad day into a great one with great conversation and helpful advice. Definitely someone who likes to engage with people and do good work I’d recommend this towing company every time.
5 STARS!
I can't say enough good things about my experience with Ron and Sons Towing, especially with Inan Mulaibrahimovic! When my 2004 R32 broke down, I was feeling stressed and uncertain about the towing process. However, Inan turned that experience around completely.
From the moment he arrived, Inan was incredibly kind and professional. He took his time to assess the situation and made sure my car was secure throughout the entire towing process. It was evident that he truly takes pride in his work, treating my car with the utmost care as if it were his own.
Not only did he handle everything with expertise, but he also took the time to answer my questions and put my mind at ease. I felt reassured knowing my beloved R32 was in good hands.
If you ever find yourself in need of towing services, I highly recommend Ron and Sons Towing, and especially Inan! Thank you for a fantastic experience!
Last week my Jeep broke down while traveling home to Atlanta. Luckily, I had a friend who was able to recommend Ron & Sons. A truck was nearby and in about 10-15 minutes their driver Franco arrived. He was friendly and helpful. They towed me to the dealership and did a great job doing it. Breaking down in an unknown area 1000 miles from home can be a bit stressful but Ron & Sons helped to put my mind at ease.
1100 Edwards Rd, Parsippany, NJGovernment office
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