What clients say about A & B Auto Parts in Parsippany-Troy Hills Township (NJ)
I’ve been buying catalytic converters and parts from this store for over 10 years, and they’ve never disappointed me. Always great quality, fair prices, and excellent customer service. Truly a trustworthy business I’ll continue to recommend.
Third bad Catalytic Converter in less than 2 years and 3 strikes is an out in any league. I know Angelo since I used to work for Meineke sadly this change from loyal Warranty policies to customer is a number policies is going to kill his business. To warranty a Catalytic they give you a Lincoln Tech tour like we are stupids, first the Induction Carbon child story, second the Fuel trims child tale. People I been dealing with car with horrible fuel trims and Carbon even inside the gas tank and the codes that comes first are P0171 and P0172. In the second day of use a P0420? For reallllllllllllllll?????? Unfortunately for them I’m a fair person and keep supporting them until now, is over before they come with the Santa is coming to town child documentary.
I have been in business for 35 years, I never had a parts supplier give you such a run around in trying to warranty a part . We will never buy again !!
Editing my last review. They don’t honor warranty at all! Go to a regular auto parts store and pay a little more. They asked for Way to many procedures and when I complained the owner said to me in these exact words “do you want this to come out of my pocket?” And when I said yes he insulted me. Please beginning anyone whose reading this to try somewhere else. Remember no product is perfect and there will be defects sometimes and if you purchase from here with that defect ur outta luck!
very unfortunate my recent experience with AB Auto Part store because the do not honor my warranty after buying two catalytic converters a week ago. They requested a number of procedures to be done that to me in my 15 years of working experience it is very unnecessary. When I buying parts from different competitor just a need my original receipt and case close. They never disclose any procedure for warranty either verbally or in the actual receipt. In case that you do not recall I can provide copies of my receipts and finally do not make the same mistake that I made when I choose this company to spend my hard working money.
1100 Edwards Rd, Parsippany, NJGovernment office
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