Mesler's Towing Service & Auto Body in
Morristown (NJ)

Carlos quickly towed my vehicle from a challenging and dangerous position. Definitely a skilled guy!

Terrible Experience, Total Rip-Off! I had the worst experience with Mesler’s Towing Service & Auto Body. I brought my vehicle in for what should have been a simple repair that normally takes a day, but they took 11 days to finish. I was charged $4,000 for a job that was done poorly at best, and they clearly tried to take advantage of me. The work itself was subpar, and I’m absolutely disgusted with how they handled the situation. The delay was never properly explained, and I was given the runaround at every turn. They promised me a quick turnaround, but instead, I had to deal with constant excuses and a huge bill for a half-done job. Avoid this place at all costs. I wouldn’t trust them with my car or recommend them to anyone. Complete scam artists.

Rude, disrespectful, and incompetent…do not go here, there’s plenty of respectable places in Morristown

Mesler’s is the BEST!! I have been working with Mesler’s for well over twenty years. They always treat me and my family fairly and with respect. All services are facilitated with excellence.

Fred Mesler and his crew did a great job on my tesla model y. Family owner business, good understanding people and decent pricing (I got 3 different quotes in Morristown). I was concerned about reviews and ratings, but it is for people who got towed and unhappy about it. I strongly recommend the bodyshop. You can even not tell my car had a repair unless you knew it. Thanks again and I hope I will never see you again 😉

Great family owned business in Morristown. Been in Morristown for many years. Great attention to detail and personal touch second to none. Always happy with the final product. My vehicles always come back like it was just detailed.

My mother has a Buick that needed a lot of love. The car looked so run down. Meslers took the time to carefully inspect the car and assess all needs. The car has been beautifully restored to "like new" condition. We've received offers to purchase. Reliable and reasonably priced Highly recommend this business

Fred and his team were wonderful to work with. I called asking for body work, came in the same day, and Fred had a quote for me in under an hour. I was able to drop the car off, and since i was traveling the rest of the week, was able to pick it up 7 days later right after i got home. They fixed up a bent up front light, along with my front grille. Prices were reasonable and they will outline the exact quote via email. Service was EXCELLENT. They even vacuumed my car for me. Thank you!!!

I brought in my car at 10 am on Wednesday was told my car would be ready to be picked up in the afternoon I called at 4 pm and spoke with a woman and asked if the car was ready she said yes but there's no ticket (why didn't he leave the ticket with the secretary?)for the car and told me that Howard was out on a late lunch break and would call me when he returned I called back at 4:40 and asked if Howard was there I really needed my car for my family I was told he will be out til 5:30 but will call when he returns No phone call so at 5:35 I call and speak with the towing person they said they locked the shop at 5:00 (and of course my car is in the shop so I can't get it )and to call the next day at 9 Today I come to pick up the car no apologies just rudeness from a man named Howard the body shop person and no credit for having to wait another day Definitely feel this place is shady -and I used to be a happy customer when I used to really like this place and refer others to it- if they are dishonest in their words their actions pretty much will be too who even knows that they put the belts in and that they didn't just charge me for nothing that's why I kept the receipt It makes me feel very strongly that I will never do business with this place again after this

Mesler’s is a great local auto body shop that I am so grateful to have nearby. They have come through for me in a pinch on multiple occasions and have been exceptional in their service. Someone hit me just weeks after buying my brand new car and I got quotes from multiple different shops for repair and Mesler’s was by far the best one - thanks to Mesler’s, the car was good as new and very efficient turnaround.

Very unsafe and unprofessional company. If you cherish your car you should use another towing company. I’ve seen them speeding, tailgating, making illegal turns and blowing red lights while hauling someone’s vehicle. Anyone contracted with this company should seriously consider revoking that contract and seek another safer more reliable responsible towing company.

Great people! Our mechanic Steve was so informative and talked us through everything that was happening with our car. Our honda civic had all its lights going off and was jumping when we used the breaks. Steve told us over the phone what it could be and calmed us down. I'd definitely use them again!

Wouldn't trust this company based on their drivers. The driver of a flatbed with license plate XR663K almost side swiped me in an intersection. Occured 7/5/23 around 6:15pm I was turning from 46w onto North Beverwyck. Their vehicle was in the left most turning lane and I was in the right turning lane. As they made the left through the intersection, they cut over into the right-most left turning lane with no turn signal, forcing us to slam on the brakes so they wouldn't slam into the driver's side of our vehicle.

My go to place! Friendly and beautiful work. My car was badly damaged by a deer encounter and Messler's restored my vehicle to even better than before. They handled everything with my insurance and when my vehicle was ready they even washed and clean it. I have used them before for other things and always a pleasant experience. Now they have added amazing body work to the list of things I will not have anyone else do. Thank you.

The staff at Mesler's was extremely helpful and communicative. They repaired my windshield seal without issue- something the dealer couldn't! Would definitely recommend!

I was extremely happy with the service and work that Mesler's did on my car - I was sideswiped on Rt 287 by a tractor trailer truck. the state police sent Mesler's Towing and Justin calmed me down and in a non pressuring way told me they could get the parts, the background and credentials of the body shop, and that they'd take Geico. Fred the Manager was extremely efficient and helpful, informing me throughout as the work was being done. The side of my car that had to be replaced looks brand new and gorgeous and my car is in perfect shape. They are very kind gentlemen there and did an awesome job.

I’ve used Mesler ‘s for maintenance on an EV and some painting, always receiving prompt service and a fair price. Recently they really came through for me on a collision project with amazing results and I would recommend them for both auto body and towing work.

I called yesterday because the exhaust of my 2010 Jetta was acting up. I am new to the area and was initially going to shop around to find a new mechanic but I called this place first, stuck with it, and I am glad I did. Brought my car in the morning as asked and was called back within the hour with a diagnosis. I picked my car up the same day and it drives like new. I will bring my car back here and recommend it to anyone I know. Good mom and pop feel with talented professionals. Thank you for your service! Returned for service and again, very satisfied! Very accommodating and Steve takes the time to explain his diagnosis very thoroughly. Can’t say enough good things about this place!!

I feel like I'm living in an Alternate Universe reading some of the negative reviews. This was my first visit to Mesler's. I went to a few Tire Shops this morning and everyone was a 2-3 hour wait to fix a tire. I drove into Mesler's at 11:30am and ran into Mark.I told him that I had a screw in my tire that was causing air to leak and asked how long the wait and repair would be. He said he'd do it right now. He removed the tire, patched it from the inside and had it back on my Rav4 in under 15 minutes. Helio Castroneves would be impressed. Price-$35. I could not have met a friendlier more helpful person. I'm 65 years old and this is without question the fastest tire repair job I've ever experienced. I would highly recommend Mesler's for repair work on my vehicles. Sorry for the people that had negative experiences.

They tried to charge us excessive fees. $75 for “clean up” at the accident scene. Car only needed towing without any clean up needed. Even without this fee, $400+ for towing and fees after the accident. Disappointed. Lost their credibility to fix car after accident. Towed it to another location.

I preface my review of Mesler’s with the following. The work completed in repairing my vehicle was ultimately satisfactory though the process in getting to that point was extremely frustrating. My vehicle was damaged in an accident and towed by Mesler’s to their facility on 12/2/19. My boyfriend and I decided to go ahead and have the vehicle repaired in their body shop. The damages were assessed by my insurance company, Progressive, the following day. I was informed of the estimated repair costs and told it would take roughly two weeks to complete the work. During the process Mesler’s did not reach out to me a single time. On the 17th I phoned them to ask of it’s readiness and was told it would maybe be ready on 12/20/19. On the 20th I was told they were preparing it for me to pick it up and discovered an unknown problem and that they needed parts. I was at this point told it would maybe be ready on 12/24/19. On the 24th I was informed of another issue and was told it would be ready on the 27th. On the 27th there was yet another unexpected problem and the car was promised on the afternoon of 12/31/19. My boyfriend and I arrived to pick the vehicle up on the 31st and to first inspection it looked really good. My boyfriend gave it a closer look and noticed two issues with the repairs that needed to be fixed. At this point, Nick, who I had been dealing with through the repair process came out to talk with us. We pointed out the problems and he asked if we could leave the car on a future day for the problems to be rectified. That evening while driving the car we discovered that an issue that had previously been used as an excuse for the car not being ready on an earlier date had actually not been repaired. On the morning of 1/2/20. We stopped to inform Nick of this issue. He was dumbfounded but indicated it would be fixed on the 3rd. On the 3rd the previous mentioned issues were repaired though one of these problems was not corrected properly. We got back in touch with Nick and he asked to have the vehicle again on 1/7. At this point the repairs were made correctly and the 36 day saga finally came to an end, seemingly. Several days later while my boyfriend was aligning my headlights, one of which had been replaced during the repairs, I discovered discards parts in the trunk area of my vehicle. So at this point we will return to the shop one more time to have them discard these parts. Throughout the process of dealing with Mesler’s Auto Body I felt talked down to and lied to. It wasn’t until my boyfriend got directly involved that i felt as though they were taking the timely and accurate repair of my vehicle with any seriousness. Even at this point multiple aspects of the repairs that should have been double checked and rectified before I reobtained the vehicle were not which causes me to call in to doubt their attention to detail and pride in craftsmanship. At times they used substandard parts and claimed they had already made repairs which they clearly had not, causing me to have no faith in their ability to be honest and truthful. At the completion of the initial repair period they made what they clearly considered to be a magnanimous gesture of only requiring me to pay 75 percent of my deductible which I took as a thinly veiled acknowledgement of them wronging me and seeing this as a way of rectifying that wrong. I also learned late in the process that my insurance company, Progressive, would not guarantee their work which is to me very telling as to their reputation in the industry. I consider this review to be a fair and reasonable accounting of my experience with Mesler’s Auto Body. Furthermore, I consider it worthwhile to take the time in writing it if my sharing these experiences can prevent someone else from deciding to use Mesler’s for future repairs. I have been truly turned off by their dismissive and dishonest approach to running a business and will NEVER consider using them or recommending them to anyone else, EVER!

What a crime!! Car was involved in an accident and towed 2 miles back to their shop. I had the car picked up the same day by my tow company. Mesler's charged $386 for their fee alone. Gave some BS laundry list of charges. I will be reporting this to the Morris Township council to review their contract with them. It's obscene in every sense of the word. I also asked about retrieving personal items from the car and was told that we could not until the tow bill was paid. Really?? That's customer service?!?

Not sure where these negative reviews are coming from, but I'd like to share my experience with Mesler's Auto Body. Our family has been going to Mesler's for over 15 years now and every time, their work exceeds our satisfaction by miles. Fred and Nick are by far the nicest, most honest, accommodating, and kindest folks in the business. They are a pleasure to deal with regardless of the circumstances. You're getting high quality body work at an extremely affordable price with these guys. I recently had my M5 in (very short notice, I should add), for some minor body work and I was more than pleased with the results per usual. They cut zero corners, always go the extra mile, and make are excellent at communicating with you during the entire process. I asked Nick if it would be okay if a wheel repair/refinishing service could come and fix one of my wheels while the car was out, and they had no problem whatsoever despite the car being finished and taking up space on their lot until the wheel repair company returned my wheel. To date, I've always, and will always continue to refer anybody from close friends and family, to acquaintances and clients to Mesler's. I'm very happy that good businesses like this still exist today. It's more than safe to say that I've been, and will continue to be a returning customer. Thank you Fred and Nick for your superb service and accommodations. You guys are hands down the best in the business. Five stars all day long!

I thought they were a little experience for the work I needed to get done. However, I can't lie, they did an excellent job. They were able to ship my mirror over night, paint it the same exact color as my car, and fix everything during my lunch break. I just recommended someone there to get their brakes done.

What a bunch of sleazy, crooks! My wife and i were towed after an accident to this location ( not our choice) Our jeep was totaled. My wife and I were in shock. They told us nothing. Rushed us out with the Rental car. After a few weeks of determining what to do with the Jeep. No one bothered to call to see what we need to do. They tried to charge us almost $700 for storage. I tried to dispute the charges and the cowardly owner ran away saying just pay the bill! They tried to keep us from getting our things from our jeep, which is illegal. We attempted to pay towing charges and they would not let us , unless we paid the scam towing fees. They are low lives!

I went her after my Mercedes got a flat tire right down the road. I showed up and the owner immediately said you cant drive on that. You need a new tire. No hello or anything. I said I would rather just put my spare tire on it for right now since I was on my way to a meeting. He reluctantly said okay and I asked him how much it would cost. Apparently you’re never supposed to inquire about a price at this place because then he got nasty. He yelled into his shop to the mechanic “Hey, we have someone on welfare out here wondering how much it will cost him to have the spare put on his Mercedes.” I immediately called him out on how fresh he was being and he didn’t even care. I wouldn’t go back here again if what I needed was paid for by the owner himself. The only reason I didn’t change the tire myself is because I was in a suit and had to be somewhere within the hour. I should have left and went to the gulf right across the street.

As a female walking into an auto body shop alone, there's always a fear that you'll be ripped off. That was not the case here. As soon as I met Fred Jr. he made me feel at ease. He gave me the best quote for a new windshield compared to other shops in the area that I called. I felt comfortable leaving my car with him. I could tell that the shop was extremely busy, but he always seemed to give me full attention when I was in the shop or when I called to check in. The turnaround time on my repair was extremely quick, and Fred called me as soon as it was ready. The finished job looked great.