Horrible customer service the person at the front desk was rude and dismissive. I had made an appointment two days in advance which he did not honor and said there would be at least an hour wait with no guarantee they could check or fix any issues !! I would never go here or trust them with my car! ??????????
I have been going here for 4 years now about, and I am grateful I found them.! Great customer service, very knowledgeable and quick efficient and affordable.
First time visiting the shop I got my auxiliary battery replaced, this was my second visit to repair a damaged coolant hose. Joe was very helpful and informative had my car out of the shop in no time! Great customer service ! Definitely recommend! Thanks again Joe
I absolutely love it here. I usually pop by for an oil change and it’s always amazing. I like that the staff is very friendly and attentive, great service every time!
Absolutely LOVE this place. You can walk in, tell them about your issue and 99% of the time they will fix it for you right there/same day. No dropping off your car and waiting 4 days until they even work on it, like most other places. The prices are fair and they are not pushy at upselling, they simply give you an invoice when they are done, with a breakdown of the total price and explain to you what issues they saw and to come back when you are ready. Honest people and quick service! Can't get any better. My only "complaint" is that they don't offer rides home/pick up if your job is long, but hey, that's not really their job. Highly recommended!!!
I needed a place to fix my service truck so I googled a place and UNION LUBE SHOP popped up with a 4.7 stars which right away caught my attention with over 500 reviews plus they had pictures of bigger vehicles on lifts which is what I needed so I called them up, Joe picked up and was very professional, spoke clearly and told me to drop it off. When I showed up first thing I noticed was they weren’t packed to the brim but had vehicles being worked on. When I walked in place was very neat and clean. I met Joe and right away he knew we had talked about my van and made me feel confident the job would get done. Couple hours later he calls and tells me I’ll be able to pick it up tomorrow morning (today). I couldn’t believe how fast they got me in and out. My van drives like new now no issues. FASTEST MOST RELIABLE SPOT IN UNION! Thank you so much Union Lube. I will be going again and recommend to anyone I know.
I was recommended by a friend of mine to come here when I moved to the neighborhood. I’ve been coming here for the past 2 years. The staff is nice they will help you with anything you come in for. Fast and efficient service. I recommend 10 out of 10.
Their service is unmatched. I had a problem with my A/C in my Nissan and they got it working at a better capacity then when I bought the car 4 years ago. Also fixed my breaks and got an oil change while I was there. Never going to anyone else.
DoNOT fall for the AC special !!! It’s a scam. I ended up paying over 300 $ and still left without my AC working.
The owner then charged me 1300$ for a compressor that sells for less than 400$.
I feel it’s not a good spot for AC.
Maybe oil change !
I specifically asked multiples times on the phone for a COMBINED pricing of a wheel alignment and an oil change and I was told 129 for both. This man charged me 213 and yelled at me when I complained about the price that I was quoted in the phone. I was FORCED to pay the 213 if I wanted my keys back.
I had a Great experience with Union Lube Shop, I had bad squeaking of my vehicle, for quite a few days, & knew it was my rear breaks, so I brought my car into Union Lube, I live in walking distance, so I left my car with them. Later Joe gave me a call to let me know what was going on. I did need rear Brake pads & New Rotors, so I said go ahead with the job. The price to me was about what I think it would be, between New Brakes/Rotors & Time & Tax. Now myself & my Dad can feel Safe driving & Stopping the car with no problems or "Squeeking" lol, lol...
Also, Joe is very friendly & makes you feel comfortable as a new or regular customer!
"This is my go-to shop for all my car troubles. They are knowledgeable and Honest. They always provide excellent service. I also like how they are transparent about the repairs needed and explain everything in detail.
My Family and I have been coming here for a while now. Joe and his crew are amazing honest people who go above and beyond for the customer. I highly recommend coming here for all you car needs.
Been using them for oil changes and routine maintenance for the past couple of years. No complaints. Reasonable prices. Trustworthy. And always hospitable. Will continue using them. I have a 2022 Honda Accord Sport Limited Edition. I’d rather bring it here than a Honda service center.
Brought my car in for service. They were going charge me a service fee which is standard just to check the vehice but it was waived. Im so grateful for this service shop. This is not my first time coming here and I never had an issue with my car being serviced. Thank you so much!
My car broke down as I was traveling from Connecticut to Washington DC
My radiator belt broke
I was able to pull into
Union lube shop
That location was the closest
Oh boy, I was lucky
I met Joe very nice guy And knowledgeable
Joe did not take advantage of my situation
He fixed my car and did couple of other repairs
In an hour and a half I was on my way
Thank you Joe
AL
I don’t often leave reviews, but I’ve been coming to this auto shop since moving to the area several years ago, and I can confidently say they’ve earned my trust. I never feel like I’m paying for unnecessary services—the staff is always upfront about what needs to be done and what can wait. As a woman who has had bad experiences at other mechanic shops, I really appreciate their honesty and transparency. I know that when I bring my car here, I’ll receive the services I actually need, and if any issues arise, they’re handled quickly. The pricing is fair, and the service is consistently reliable.
I highly recommend Union Lube! They are always incredibly helpful and knowledgeable. Anytime I need an oil change or repairs, I can just drop by, and they’re always ready to assist. The staff goes above and beyond to make sure everything is handled professionally and quickly. Their service is reliable, and it’s clear they genuinely care about their customers. I appreciate them so much for making car maintenance easy and stress-free!
Needed help with my cars coolant for a 2024 Mercedes sprinter 2500 and was surprised how honest and straight forward these workers were!
I admire honest and hard work, would recommend everyone to do business here!
Thank you for your time and work lads!!
Union Lube is my go to place. They are friendly efficient and most importantly honest. They will get you the best pricing on parts and make sure you have what you need and if not you can bring your car back to them for another look. Relying on your car and having a place that will treat your vehicle well is such a relief. I highly recommend Union Lube!
Sure, here's a 5-star review for you:
⭐⭐⭐⭐⭐
From the moment I walked in, the staff was incredibly welcoming and attentive. They went above and beyond to ensure I found exactly what I needed. The customer service was truly amazing; they were knowledgeable, friendly, and eager to help. I left the store feeling valued and satisfied with my purchases. Highly recommend The Lube Shop for anyone looking for excellent products and outstanding service!
I've been going to Union Lube for a few years now and they never disappoint. They always take good care of my car. And the short wait times are a plus. I highly recommend their services if you are in need of skilled, professional mechanics.
I've been taking my car to Union Lube Shop for years now, and I can confidently say they're the best mechanics in town.
They're incredibly knowledgeable and always able to diagnose the problem quickly and accurately. Their repairs are honest and fairly priced. They never try to sell you unnecessary services. The customer service is outstanding and the team are friendly, professional, and always happy to explain things in layman's terms.
First and foremost these guys are the real deal. They went above and beyond to revamp my CRV. They kept me up to speed with timely updates and got my car feeling new again. I don’t do reviews much so that lets you know what these guys are about. As long as this staff stays here I’m gonna be a long time customer. Thank you for the good work guys.
Website
