What clients say about Burlington Truck Center in Burlington Heights (NJ)
Was looking for a cap for some time, found Burlington Truck Center on an internet search. Stopped in, the fella who took my order, (I’m sorry but forgot his name 😬 ) was super nice and knowledgeable about Jeraco products. 20 minutes later it was ordered. 6 weeks lead time, was called to schedule appointment and everything was super smooth exactly to what I ordered! Great folks there, probably goin back for air bags soon. Thank you guys!!!
This place handled putting on a wired hitch to my Bronco. Their professionalism in getting back to me for pricing and scheduling was impeccable. The mechanic, Brent, installed everything perfectly within a few hours. When I picked up my car, Brent showed me his work and how to use the wiring, he also gave great advice to never leave the ball hitch without a lock! Highly recommend this company, 12/10. Ask for Gary and have Brent do the work!
I have had two trailer hitches installed from Burlington truck center. Great jobs. The employees are courteous and knowledgeable. Any questions or concerns or issues I had-they are very fast to respond. I highly recommend them.
2012 F150-gary handled every question I thru at him with knowledge and willingness to go over anything I didn't understand, Shawn showed options for all the bed covers I inquired about and also went over and above with looking up options. The installer - Duffy did a great job of installing the lights and cover, went over all functions and operations.
I have been trying to get an estimate from this company for over a month and a half. I was working with a man by the name of Gary. He came back multiple times looking for additional information which I always immediately provided but yet I still have not gotten an estimate from them. They obviously do not need any new business I would recommend another company who actually provides good communication and service.
Had a great experience those guys really know what they're doing. I got WeatherTech window guards and now I'm going to get the WeatherTech seat covers.
BTC installed a hitch with tail light connections for my 2019 Mazda CX5. They were very professional in explaining what hitch I needed for a multi bike rack. Did a real nice job installing the light package specific for my vehicle that was compatible and did not affect the navigation and vehicle electronics. I would recommend. Lots of places like U-haul may be cheaper but these people are pros and anytime wiring is involved get a pro. The store is a veritable candy land for trailer parts and accessories down to specific bolts and trailer pins. Also sell complete trailers.
I wanted to express my gratitude to a great team of store operators on May 6th 2023. Sean was one of them but I did not register the name of the other gentlemen - Sean's senior. My trailer broke down (hubs on both sides) in Burlington NJ, and I was very fortunate to be directed to this store. Not only they had needed parts available, but they showed genuine compassion to my situation (repairs on the side of the road). They allow me to clean up in the stores restroom and upon my return to the counter, there was my box of parts I purchased and in addition a role of paper towels and a can of degreaser they pulled from their truck. I was send on my way with a wish for a speedy successful repair and invited back if needed more assistance. I would like the leadership of BTC to recognize these two gentleman for excellent customer service they extended to me. Thank you both!
Bought a trailer about two years ago. Rusting out so bad I’m hoping to get 1 more year of service out of it. This trailer started to fall apart about one year of ownership. Tires bald prematurely, bearings went, lights stopped working, rusting frame, the door hinges are secured on with large self tapping screws which where over torqued at the factory resulting in the door falling off the one time I opened it. So disappointed I bought this unit. What a massive let down. Let alone all the down time I have repairing this vehicle. I tell all my friends and clients don’t go here. It’ll look good for the first few months then fall apart. Look elsewhere if you want a quality product. Very disappointed
Update. Got absolutely no where when I called the manufacturer and when you call the dealer they point you back to manufacturer. The aluminum is rotting out. I have never seen this on a trailer. I thought the point of buying aluminum was to be as maintenance free as possible. Still disappointed
Excellent customer service representatives. I ordered WeatherTech on the phone And if it's there today. Thank you for your outstanding service. I highly recommend
Yes I did, I purchased a Toyota Tacoma and for my first truck mod I purchased a Custom Truck Cap made by JERICHO at the Burlington Truck Center. A family owned business, BTC offers a great selection, great service and top of the line products to build my stock Toyota Tacoma. We'll, just come on down and check it out, competitive pricing and all the OEM accessories you'll need to begin your journey. Have funnnnnnnn.🏁
I needed my car hauler worked on since it has been sitting for years. New tires, new electric brake system and all the bearing packed. BTC did a great job in the time frame they told me and at a very fair price. Good people that seem to care about what they do.
Customer service at it's finest. Mark is the man and helped guide me through options for customizing my new truck and getting me the right fender flares for protecting my investment. All the team members I came into contact with there were professional and courteous. I highly recommend them. Now off to the auto body shop for color matching paint...
I had a grill guard, running boards, a box put under the back seat for storage, seat covers, window vent covers, wheel well flares, LED lights on the front and back, lights under the dash, lights in the bed of the truck and rock lights in the wheel wells installed there. They were professional with ordering, realistic about what could and couldn't be done and gave accurate estimates for hourly labor. The gentleman at the counter (Henry) was friendly and diligent to double check everything. Everyone took pride in there work and insisted on getting pictures of their work when they were finished. They made sure that I was happy with everything even to the point of remounting the rear LEDs a second time for better functioning. I would recommend this place to everyone. The one negative is that they don't do rims there but they can do almost anything else. Wish I could give more then 5 stars!
I was in desperate need of a ladder rack after a subcontractor bailed on me without notice. Not only did they have a ladder rack for my fiberglass cap in stock, but they were able to install it the next day, after a tropical storm, when the store had no power! Mark went above and beyond to ensure that the ladder rack was installed so that I could get back to work ASAP. I am extremely impressed with the level of customer service that Burlington Truck Center offered and would highly recommend them to anyone.
Very helpful, an excellent front desk duo, and quick service for my truck cap. In and out in under a day, with troubleshooting included.
They have many things actually Instock, unlike most places that have a 3-5 day wait on ANYTHING and EVERYTHING.
Happy to know this place exists now.
Great place for sales and service. The team will help and guide you through your needs and provide the best products and service at a reasonable price.
Don was so helpful. He didn't try to up sell me something I didn't need, which is always a concern being a woman. I would recommend this honest business any day!
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