My wife and I had such a great experience with Braen Supply! I was working on a home project and wasn’t sure which material we needed, but Dave and the team Paula and Ron took the time to walk us through everything. They were patient, knowledgeable, and genuinely cared about helping me get it right. The quality of the materials is very good, and the delivery was smooth and on time. It’s rare to find customer service like this these days — I’ll definitely be back for my next project!
As a masonry and landscaping company, we rely heavily on our suppliers to keep our projects running smoothly — and Braen Supply in Randolph always goes above and beyond to make sure we get the materials we need on time and with great care.
From start to finish, their team delivers exceptional service. Dylan, Dave, and Paula are always professional, accommodating, and attentive to every detail. Whether it’s a last-minute order or coordinating delivery for a large masonry or landscaping job, they make it happen without hesitation.
It’s rare to find a mason supply company that combines quality products, efficiency, and genuine customer service the way Braen Supply does. They’ve become our go-to supplier for everything masonry and landscaping related. Highly recommended!
“I want to congratulate and thank María Paula for the excellent service she provided today ??. Her kindness, professionalism, and willingness to help made my experience truly positive ?. What stood out the most was that she spoke Spanish, which made everything easier and more comfortable for me ??. People like her make a big difference. Thank you so much, María Paula! ??”
Braen Supply has the best customer service in the area. Paula and Dave excel at providing outstanding customer service. They have everything for construction in stock. Love this place.
Come here for material all the time. Dave, Paula, Dylan, and Rodger always make things easy and quick. They are always friendly and professional. Would recommend contractors to come to Braen Randolph
Braen Randolph is truly your one stop for all your hardscaping needs. Dave, Paula, Roger, And Dylan are the best in the game and have always led my customers and I in the right direction.
Braen Supply Randolph is the best! King Dave, Reina Paula, Jesus and Carlos are amazing. They were all so professional, helpful and kind. We’re so happy with the stone we bought for our patio project. Highly recommend!!!
Rodger was extremely helpful after an mis communication yesterday . He reached out at 730 this morning and resolved the whole situation excellent service and very professional on their behalf. And look Forward to continue to do business with them. And appreciate the response
Braen Supply is our favorite place to shop for whatever stone we may need for all of our projects. The have a great office staff that helps with everything and they also have great drivers like Luis that always call before leaving the yard to confirm the location and type of stone so there are no issues when it comes time to accepting the stone. Shout out to Luis and the rest of the great drivers at Braen.
Erik has an amazing delivery technician. Called far enough in advance of expected arrival and was on time. Order was complete and supplies maneuvered exactly where needed on-site.
Louis from the Randolph location delivered my river rock order earlier today. He had to navigate a narrow driveway as well as avoid overhead electrical wires to complete the delivery. He did a masterful job to make it work without an issue. It was much appreciated!
Friendly staff with an amazing selection of stone on display so you can see the color options in person. Super easy ordering process and great prices on the materials.
Louis, our delivery driver, was also amazing to work with. Communicative ahead of arrival, friendly when dropping materials, and super professional and courteous. Was the best end to end experience and would high recommend!!!
The delivery man I want to say his name is Luis/ Lewis was very professional. Very careful maneuvering the vehicle and dropping the products off, my landscaping is somewhat of an challenge He even gave me tips on a fig tree that I planted last year. Very nice and very professional. I can't speak in reference to the products/pavers. Because they have yet to be installed. Contractor will start installing hopefully tomorrow. So it's too soon to speak in reference to the materials.
Last year, I began planning my first patio project and reached out to Braen Supply for a price quote on pavers. From the very start, Eric went above and beyond– not only providing the quote for the pavers but also helping calculate and quote additional materials I hadn't even thought to ask about. When I was still undecided, I visited the store, and Eric patiently walked me through various options and creative ways to achieve my goals. His support was exceptional throughout the entire process– friendly, knowledgeable, and always encouraging. Even the delivery team impressed me with their fantastic service. It was truly a pleasure working with the team at Braen Supply!
Braen never disappoints. Great customer service when ordering and great delivery service. Erik made the delivery today (3/4 white landscape stone) and did an outstanding job. I've been a customer of Braen Supply for years and appreciate their unwavering professionalism and friendly service.
We just left the Randolph Braen supply location & needed to share what a genuinely great experience we had. We are clueless about purchasing pavers & needed about 700 questions answered. Dave was so patient and helpful, even helping us conceptualize our future patio add on plans as we are doing this in stages. I expected this to be the first stop of many in the search for materials but we will look no further. We experienced such great customer service and their set up of sample patios is outstanding that we be using them.
Thanks, Dave!
My husband and I were working on a big project at our church. Braen Supply was a big help. Our stone delivery was fast and efficient and at a great price. The counter staff are friendly and very knowledgeable. You can't go wrong by going to Braen Supply!
I have had nothing but an excellent experience with everyone from the counter sales people to the delivery guys. My point of contact was Roger who came through and went above and beyond to ensure I had the materials delivered when no one else was able to. I’m forever grateful for that. The delivery guy Erick was awesome, on time and had a great attitude. Customer service at its finest when dealing with Braen in Randolph.
Braen Supply in Randolph is super helpful! As a contractor, Paula, Dave, Eric, and Roger are very knowledgeable in assisting with my projects. They have a great team of yard workers and drivers! I appreciate all of their continued help!
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