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Michael, the tow truck driver, provided exceptional service from start to finish. He was extremely polite, respectful, and professional during a very stressful situation for me. What really stood out was his initiative he even adjusted my vehicle from its original drop spot to make things more convenient, which I truly appreciated.
He worked quickly but with great care and precision, making sure my vehicle was loaded and unloaded smoothly and safely. You can tell he takes pride in his work and genuinely cares about helping people.
During a difficult moment, his service made the experience so much easier and more manageable. I’m beyond pleased and highly recommend him and his company to anyone in need of reliable, professional towing services.
In or near the surrounding area, Thanks, Michael!
I am extremely disappointed with the service provided by your towing company.
The vehicle was left completely improperly parked—diagonally, taking up multiple parking spaces in a public area. While it is understood that the car could not be driven due to having two flat tires, your driver should have taken the necessary steps to leave the vehicle properly positioned. Whether that meant adjusting it or taking additional measures, the way it was left is unacceptable.
Additionally, the driver was unprofessional and disrespectful. He raised his voice and stated that properly positioning the vehicle was “not his job,” which is simply not an acceptable response when providing a service.
This experience was extremely frustrating, and based on this, I would not use or recommend your services again.
Michael’s Towing Service is the best.
My car did not turn on. I called different towing companies and they were like we don’t have the truck to pick up your car since it is parked inside a lot. I called Micheal’s Towing Company and the owner Micheal showed up fast and my car was out of the hospital parking deck. The owner from the company did a good job.
There was also a time my father’s big Ford van did not turn on. This happened around 5am outside the City Parking Authority Lot and no towing company was willing to come get the van. I went online and called Michael’s Towing Service and they came fast and helped take it to the local shop. I would recommend Michael’s Towing Service it is worth it.
So easy! So fast! I needed Michaels Towing TWICE today and I only needed to wait 30 minutes tops. He collected card payment quickly and efficiently and I got a text with the receipt. He was polite and nice person. I did not mind riding with him as he was super easy going. This towing service was the best part of my chaotic day. 10/10 would recommend
The best towing company I ever dealt with very polite very helpful I called other places their prices were unbelievable Michael's was the cheapest and they helped me with everything I needed drove me home everything I give him 10 Stars
Be careful! Quote I was quoted on the phone then when we got to my house, he charged me $40.00 more! What kind of scam is that to take advantage of someone once my vehicle was hooked up???
I will never recommend this towing company to anyone! . I can't believe the unprofessional treatment. The Gentleman who was called to tow a car spit at a young man who needed the tow and police had to be called at scene. Disgusting!.
This man was a life saver, i called almost every tow truck company in my area and nobody came. I can't thank him enough for coming quickly and getting me home safe!
Michael is so great!! Friendly and personable . Towing companies should take a note from him because customer service is important!! He picked my car up within an hour with regular updates!! Thanks so much !!!!
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