If I could give this place zero stars I would. They towed my car then I had to wait until Monday to get it back which is respectable; I understand that. My car was there for two days, they stole items out of my car, my debit card, my two credit cards and my bestfriend debit card. They destroyed my car and want to say someone must’ve stolen it. No. No one stole it but the people who towed the car. I have transactions on my bank statement from every store they went to. They think they can do whatever because they work for the police but there are more ways to scam a cat. I do not respect anyone who works there. I’m surprised they didn’t steal my school laptop, but maybe because I would’ve been able to track them. This is absolutely non sense. & the lady at the front desk was beyond rude. Do not call them ever!

Marcedes Jones

12/19/2024 19:51:49

I am a superintendent of several properties in Trenton. At two of them we have a parking lot in the back. I've had to call them several times to remove not authorized cars. All cars authorized, including mine are registered with management and Hawks towing. One day while I was at another property I get a phone call that Hawks is taking my truck. I run 4 blocks down the street to find a Hawks tow truck hooked up to my truck. I was met by a rude disrespectful driver. I tried to explain to this diver that he was towing the wrong vehicle. I was met with hostility and demands that I pay to have my truck put back down. After 20min. of this bs, the driver finds out that he is actually at the wrong address! At this point he is literally cussing under his breath, slams my truck down and drives off. No apologies or anything! I call Hawks towing office and was met with the same type of rudeness from the lady who answered the phone. POOR CUSTOMER SERVICE!!!!

kenneth brown

03/19/2025 12:13:24

Hawks was great the other night. We called many other companies but Hawks was the only one to pick up their phones after midnight and help. They had a truck to us in under an hour and pulled us out of a ditch. I highly recommend this company!!!!! Thanks so much!!!

Jimmy Theshark

02/17/2025 21:29:42

This company is the absolute worst. My daughter car was towed from you and police department. Hawks took the car to the impound lot on New York Ave. the illegally went into my daughter‘s car. They ransacked the car looking for stuff. They took her debit card and her friend’s debit card And spent an essential amount of money, leaving her with nothing in her account. I have documented proof of this incident I have filed a police report and I am going to seek a lawyer. This was unlawfully entering in my car and theft and I hope the person who took her debit card. It was worth it.

Monique Gee

12/19/2024 22:09:03

Website and Google says 24 hours towing. Police have me a vehicle release form. Old man picks up the phone and tells me they are closed. If they are closed why the heck does it say 24 hours?! And why the heck is he picking up the phone? He refused to help me and just kept telling me to come back tomorrow. I'm gonna have words with ownership about this. It's ludacris. I drove an hour to get the release form and another 15 to the yard. Website and pics look like a lie. Nothing here looks like what they show online.

Tom “TDUBBS” Walker

12/22/2024 20:47:49

I’m writing this review because I feel I have to let you all know this that is reading this. Usually if you do not like a place you can just avoid them, but since the area uses them for car collisions for the general public I have to let you all know this. My car was involved in a collision and was sent to hawks, during the process of insurance claims and dealing with what to do with the car .The thing that did not sit right with me is that the car is totaled but yet they are telling you what you can and can not get out the car. They know and what I know is most likely I’m going to have to scrap the car because insurance companies usually do not pay to rebuild a totaled vehicle. I could not get belongs out the car, but not only that I’m not sure if they realized that I can not take the car off the lot and drive away because it was totaled. So they are making rules for what you can and can not get out a car that does not move. The only option is money involved basically to get something out your car. So basically your title for collateral which they can make money of off spare parts which is what was going to happened regardless for a car that is totaled or two pay the towing fee from a wrecked car to get stuff out of a car and to remind you that it is totaled. The deceitfulness is insane here. Mostly the antics of corruption there. If anyone gets into a collision I hope you don’t but if you do and your car is totaled take out everything possible. If you could strip it please do. It is crazy to hold someone’s personal belongs for ransom basically in a car that is totaled and does not move. If you are using them through a third party like AAA you basically have a force field protecting you from the evil that is there

Trapzilla17

10/26/2024 16:17:43

Honestly, thank you to Hawks Towing. Our rental was towed for no reason and we had our daughters’ car seats in the car and our flight was the next day. Even though we showed up during their holiday party, they still took the time to hear us out and released the rental back to us.

Nadira Salim

12/21/2024 22:29:52

I had to call AAA for a tow. Yeison front Hawks towing was assigned to me. He was personable, friendly, and handled my vehicle with care. Made a stressful situation a little less stressful. Thank you for your service!

James N

05/27/2024 13:57:30

Scum of the earth, worst people. They impounded my car 4 minutes down the street and charge $175/flat fee, $45/day storage, cash only. They make you jump through hoops to get it back, making up their own rules. When I asked them what would would happen if I was on vacation. With a big smile they said “You would’ve had to pay alot of money”. Absolute scum, if you need a tow sure no problem. If your car gets impounded, good luck.

Ashlan Khan

10/06/2024 16:16:27

The driver Steven was very professional and attentive to my needs. They arrived with in the time stated and were true to there word on cost. AAA plus company would use the again.

Dave Civale

12/21/2024 12:26:05

I needed roadside service and got Lima from Hawks Towing in Trenton. Lima was very patient, courteous and has an awesome attitude. He went above and beyond to get our vehicle home. Thanks Lima!

Blanca Mazariego

12/22/2024 21:43:07

If I could give zero stars, that’s exactly what this place would get. The driver is completely inconsiderate. I’m not sure if it is an act of racism, Feminism or he’s truly just not in touch with himself. The gentleman in the office 10 out of 10 even worse. I don’t know who gave them a business license or how they even managed to get reviews with more than half of a star. My experience with them was terrible. You obviously don’t contact businesses like this when your car is working fine and dandy. People in this profession should have some sort of empathy or compassion related issues being that your business is based around towing and car problems. These people were rude, disgustingly, mannered, and indicate. Save your time go elsewhere do not give them your money. The only thing that these people did not do to me was call me out my name or spit in my face. They were truly disrespectful.

Quiet Pee

05/21/2024 22:06:39

I think hawks is a great place they gave me clear instructions on what I need to do to get my car out of their yard because it was totaled so I couldn’t drive it out but they told me what I needed I paid and I went on my way very delighted with the staff in the office

Joseph Galambos

12/20/2024 00:18:18

These people are the worst type of people that I have ever. They sent me a driver who was anything but empathetic he had no nice bone in his body. He was so rude threatening to tow my car over me trying to figure out how to transfer seven dollars. I called the company in order for me to make a payment via my credit card because the driver driver only accepted cash, which is fine and the Older gentleman in the office is being so rude so inconsiderate telling me that he’s busy and he has other things to do which is understandable he he’s running a business but that’s not how you talk to customers. Their driver threatened to tow my cousins car, a 17-year-old girl Over the seven dollar payment continuously yelling at her stating that he hast to get paid which again makes sense Empathy definitely was not his strong suit. I pray for these two gentlemen I pray that God forgives them, And I truly hope that you guys NEVER Do business with these people. Never. Save your money save your time. The worst type of people these are just money hungry they don’t care for your safety. They don’t care that you’re human. They don’t care that you’re going through real world problems. They just care about money making a quick buck. Sad.

Mark Rivera

05/21/2024 22:02:00

A Real “RIP OFF” my car was towed and i was over CHARGED my car wasnt even there one day to charge me 270$ plus only cash to avoid taxes ? I wonder how much time the IRS will take to find out all these tax evasion.

dennis gomez

01/24/2025 18:20:09

Called for a tow to a local garage thru AAA. Was told approx 90 minute eta . 2 hrs pass. I called AAA to check on the status. I was told the driver was enroute. Eta was another 45 mins. An hour later i call AAA again , still enroute. A total of 5 hrs pass . The driver calls to confirm my location. When i asked him what the delay was , He told me that he had just gotten the call from dispatch. I was then asked if I was with the vehicle. After I informed him that I was now at work. I was then informed that due to the age of my vehicle i had to sign a damage waiver. ( I completely understand that ) However if you would have shown up at the original time , and not taken 5 hrs to travel 4 miles to my location . And lied, telling me you were on the way every time I called .This would have gone much smoother .

S Chief

08/28/2024 21:31:46

Almost a year that this guy stole my pickup truck with trailer, reazon no registration and insurance after bringing my documents to Ewing PS my truck has all documents well , and this guy wants a lot of money to give me back my truck, even asked me for my titles just to give me my inside things back , don’t think that I will give up getting my truck and trailer he always pick Spanish people vehicles .., free money., defenitly will heard from me ,I earned my truck and trailer working hard and honestly , this guy has no mercy taking all vehicles from Hispanic people

Gabriel Azcatl

11/22/2024 02:19:26

Recently used Hawks directly after having trouble reaching AAA for an emergency tow. Hawks answered promptly, gave a fair and accurate response on arrival time. The driver arrived promptly, loaded my car quickly and delivered it to service location. He was courteous, friendly, professional and even informed me that AAA might refund me for the tow (they did). Thank you driver H13!

Jim Weber

07/02/2024 18:29:45

I had the utmost respect 4 Hawk until his true character & lack of integrity unfortunately revealed itself. He wanted a truck I was about to post, but gave him first dibs on it b4 making it public. He said “what’s it going to take to get it done?” We agreed on a number just 4 him to hit me w/excuse after excuse after excuse delaying the process. I explained to him that I vouched 4 his word with my business partner, & bottom line is—he made a fool out of me & took money out of my pocket as I had a partner that put his life on hold for 3 weeks just 4 the guy “Hawk” to just dishonor his word, & didn’t even have the common decency or courtesy to just tell me he changed his mind. Thought he had the old school ethics, morals, & values I was taught , but he proved otherwise. Still wish him the best&hopefully he can rediscover how imperative a man’s word is. To leave a single father high & dry & make me come out of pocket to cover his word being worthless truly blindsided me!! I vouched 4 your word Hawk & that’s how u repay me? Thanks a lot! I can add the messages if need be??

Michael Mckee

09/17/2024 21:32:25

If i could give Zero Stars i would i called today at 6:30pm to tow my vehicle off the highway to my mechanic i received a quote of $175 and when i called back i answered by a man who attitude was deplorable and whose speech was slurred as if he was drunk. I tried to explain i called before with call logs in hand i had reach out to them and was spoken with about the tow but he’s only kept replying with “i never received a called”

FD Island

07/08/2024 00:45:19

Great experience, with tow driver Steven! Very professional and punctual. And brought my vehicle and myself home in one piece! He turned a crazy day into something very positive! Much. Appreciated and definitely recommend

Puzzle Head Entertainment Productions

03/19/2024 16:29:43

Good people good business They tough and fair at the same time and professional Give respect you get it back no matter what the race color or creed

Ether Shakur

09/03/2024 18:38:59

On Sunday Feb 23, 2020 This driver parked his running towtruck in front of the Hamilton Shoprite fully blocking the pedestrian path just so he could go inside and buy something. The handicapped people on scooters, the Mom's with children and a full shopping cart and everyone in between, had to wait because THIS driver felt a sense of entitlement and would not park in the appropriate parking space and WALK a few feet.

Patricia Amy

02/26/2020 14:17:59

I’ve been watching y’all on old episodes of “Parking Wars” and I just watched when you paint balled your son under the door, and it was hilarious! You also showed compassion to the guy who’s van ( towed cuz he had left it on a busy off/on ramp) by putting his tire on for him. That was a very kind gesture, and Lord knows there aren’t many places that would do that for free! I wish they never cancelled the show cuz the tows were my favorite. God bless you and your family.

Diane R

03/10/2024 02:00:38

I have been parking in a lot for over 7 months ( It’s parked there when the business is closed and I leave at 5am before the business opens). When hawks decided to enforce the permit parking which I understand, but what I don’t understand is how a simple unprovoked tow of only 1.3 miles away is $270.96?? And conveniently their credit card machine is down so it’s cash only? Sounds like they just want the extra cash and to avoid paying taxes.

Angel perez

06/15/2023 12:57:11

Hawk’s Towing provides great service! Needing a tow never happens when it’s convenient. Hawk’s is quick to respond. Everyone I dealt with was helpful and kind. I highly recommend calling Hawk’s Towing for towing needs.

Jean Anderson

07/02/2024 13:34:45

The receptionist is a kind and compassionate person. She stood on her word, did what she said. The guy who came out. I thought he was rough at first lol but he was a good. He went above and beyond to assist me.He made it happen fitting the car in garage. Respect! Thank you for your level of professionalism and empathy. Have a bless New Year!!!🙏🏽

Taylor T

01/10/2023 17:48:22

Got into the show Parking Wars last year and saw your company pop up a few times. Hawk handled all those wild encounters better than I ever would have lol. Glad to see y’all still around and in business.

Kuvi Sarad

05/10/2024 06:29:32

A racist bunch of people. Very bias very nasty very ignorant driver. If you are a person of darker skinned color do not call or use this company they do not care for your service and will treat you as such. . Very horrible experience.

Delores Desire

04/05/2024 23:00:24

HI EVERYONE: I used Hawk's towing to haul two full-size buses and they did an excellent superb job. The price for the service was perfect for my budget. I was very, very pleased and will keep them in my Tow Listing for my future towing needs. Use them, everyone, you will not be disappointed. Messiah.

Sarah Messiah

03/22/2023 14:23:58

Address:	401 New York Ave, Trenton, NJ, United States
Phone:	+1 609-587-5235
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 190 Reviews
ZIP Code:	08638
Open Hours:	Open 24 hours
Popular times:	Fridays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

Hawks Recovery And Towing Inc. JunkYard in Trenton (NJ)

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