This rating is based on customer reviews, inventory size, pricing, and service quality
From the latest reviews, First Class Auto Salvage in Trenton, NJ scores 71/100 with a polarized trend. Many applaud friendly, professional staff, quick help, and good prices on parts, tires, and scrapping; some even report higher offers than competitors. Complaints cluster around inconsistent customer service—rude or unhelpful calls, no refunds, and posted hours not met. Inventory feedback is split: several find what they need, while others cite limited selection, a small lot, or poor inventorying, which hinders finding parts. Wait times are usually short but vary.
I scrapped my car here about a week ago i was given a fair price on it considering every thing that was wrong with my car. The man i spoke to i forgot his name but he was a very nice guy. I would recommend taking your car there to scrap it.
I was treated nice the gentleman I'll talk to you so k the guys working there was working hard even while he was sick he was still breaking his back getting the parts that I need service was great yes I'll go there again and you should too.
I called this morning to see if they had any parts for my truck. The man that answered the phone was very rude. As he answered the phone I asked how he was doing and his response was "yeah". I then asked him if they had any parts for my vehicle make and model and he just responded "no". He didn't even try to help or look up anything. I only called this place because of the reviews. I do not recommend calling or purchasing anything from this establishment at all. Very unprofessional and horrible customer service.
Deverdad disappointed me, made me travel two and a half hours on a board of a volvo and when I arrived the speedometer did not exist and I consulted the same day if it was still and I assure you that if you have nothing inventoried deverdad very bad experience more the gasoline expense and return with nothing. very bad.
Not open on Sunday at specified time. If you're gonna post your buisness on the internet, you should adhere to the times you say you will be open. Otherwise change the info.
I just wanna give a big THANK YOU to all the staff at First Class Auto Salvage, Inc
Used Auto Parts Store located on Patterson Ave in Hamilton NJ. I came here this morning looking for a hood just to put in my car because of an recent accident my car was involved in. I came here just to pick up the hood ($80.25)because I didn't have $300 for them to fix right then and there. As I was leaving with my hood the BOSS said they would put it on for me for FREE because of the extreme damage that the car suffered the hood wouldn't be enough!!. I am so thankful that I came here today because they are really good with their customers and have great customer service. If ur looking for a junk yard FIRST CLASS SALVAGE is the place to go. Great used tires, and parts for many different cars. THNK YOU SO MUCH GUYS I REALLY APPRECIATE EVERYTHING YOU'VE DONE FOR ME TODAY.
I've gone twice got best price, higher then everyone else..no haggling..no issues cash and leave...same price on the phone when i showed up..nothing changed...not like the other places
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