am writing to share my appreciation for the exceptional service provided by Sophia in assisting with my recent car part order. From start to finish, her attention to detail and proactive communication were remarkable. Sophia ensured that everything was handled smoothly and efficiently, providing clear updates along the way. She went above and beyond to make sure my needs were met, and her professionalism left a lasting impression. It’s clear that Sophia is dedicated to delivering top-notch customer service, and I couldn’t be more satisfied with the experience. Her expertise made a big difference, and I would gladly recommend her to others.

Jacob

10/14/2024 16:28:36

recently visited to purchase a replacement rim for my car, and I had the pleasure of working with Sophie She went above and beyond to help me find the exact match for my vehicle. Despite the challenge, Sophie took the time to look through all the photos and make detailed edits to ensure the rim was perfect. Her dedication and attention to detail were impressive, and she provided outstanding customer service throughout the process. I couldn’t be happier with the experience and the results. Highly recommend Sophie for anyone needing assistance!

luci rosario

10/14/2024 14:42:57

These guys are great! Awesome and continued communication throughout the estimate, pick up and cash payment. The tow guy was really awesome too. Very friendly and efficient. I’m very happy with the service , and will definitely use them again. We have another car that needs towing in the next few weeks. Thank you for a great experience. :)))

Edna Geddes

07/01/2024 17:09:58

This place is amazing & Joy is even better. She was very understanding and made my process smoother. She also communicated everything thing that I needed with my car parts purchase. Thank you so much & a special thanks to Joy for going above and beyond.

Deanna Lewis

10/14/2024 17:16:21

“I recently called Acres and had a great experience, thanks to Joy! She was extremely helpful, knowledgeable, and went above and beyond to assist me with finding the parts I needed. Her friendly attitude and professionalism made the whole process smooth and easy. I highly recommend asking for Joy if you need help—she’ll make sure you leave satisfied!”

Orlando Torres

10/14/2024 17:33:38

Donated my car and Pito from Arces was PHENOMENAL, my car was dead battery , flat tires , stuck in a tight driveway and he was still able to get it towed out. Thank you pito!

Julio Alvarado

09/25/2024 13:25:13

Acres auto is great. I don’t know much about car parts but they were great In helping me find exactly what I needed. I want to specifically point out the worker Joy, she was so patient and willing to figure out exactly what I needed even when I didn’t know how to explain it. Her customer service went above and beyond. I will definitely recommend acres auto !!!

Jade arroyo

10/14/2024 20:51:39

I was referred to this junkyard by a family friend, and I’m so glad I went! I don’t know much about cars, but Joy was incredibly insightful and helped me find the exact part I needed at a great price. Highly recommend her assistance!

Corina Hernandez

10/15/2024 01:14:46

This place does not have a list of prices and will try to hustle used parts as if they will be selling new parts fresh from the dealer. I understand it's a business, but do not be selfish and opportunistic. Be reasonable, work with your customers, do not scare them. Do not scam your customers making them loosing their time, do not advertise your items in social media if you are not willing to negotiate. Be grateful if your potential customers are interested in your business.

Bryan Zabala

07/18/2024 20:45:11

The transaction was quick and they was on time will use again and tell friends. The tow truck guy was friendly and knows what he's doing was a very fast pick up and go ! Communication was awesome thru out the whole process!

Victor Torres

07/16/2024 13:32:57

I needed an older disabled vehicle towed away same day because my apartment complex decided to do last minute construction in the parking lot and gave me zero advance notice. I called numerous other auto yards in the area with no success. I called Acres at 3:30 pm and they were able to get a driver out by 5 pm same day. The price quoted on phone was honored and the transaction was quick and easy. The vehicle we were junking had a very low suspension and body kit and was difficult to tow due to the height and location it was parked. However the driver was impressively skilled in maneuvering the tow truck around the tight parking lot despite all the ongoing construction. I wish we had gotten his name before he drove off so we could have thanked him properly. He was extremely professional and quick even with all the challenges before him. Highly recommend this business if you have an older vehicle you need to get rid of.

Eva S

06/11/2024 22:58:33

Cash for cars responded immediately and connected me to Acres Auto! They contacted me right away, booked and appointment and came on time during the reservations time. The driver was so nice and helpful and very efficient ! Such an easy process . I definitely recommend this process, and Acres Auto, if you’re looking to get rid of your car! THANKS for all the help Acres!

Erica Gerdts

06/26/2024 16:39:41

The woman that answers the phone has a terrible attitude & is a liar. I called to cancel scrapping my vehicle because i found a better price & her attitude got worse & she hung up on me. Guess I should have just had the town truck guy ACTUALLY show up & then tell him never mind.😔

Latriece M. Mitchell

07/25/2024 15:11:58

The driver was courteous and efficient. It was a positive experience. Thank you.

Phyllis Winner Maier

05/22/2024 14:21:47

I had to get rear seats for my car and acres was so amazing to work with. Everyone is super nice and helpful and they have great pricing. Would 100% come back here for more parts.

Alec Zaller

08/21/2024 13:58:01

I was very pleased with my experience. Pick up was easily scheduled. The driver was pleasant and very professional. I was paid right away. I would use them again and recommend their services. I used Peddle to connect with them

Jeanne Wurst

05/30/2024 17:40:30

I went to this place for a car part and Sophie helped me out. She was very quick and efficient but also helped me look for the right fit for my car. She answered all my questions if you go here ASK FOR SOPHIE!!!

Zephaniah Delvalle

10/14/2024 15:12:12

Overall great people they go hard to get you what they need. If you need anything they have multiple ways to speak to them! I spoke to them through Facebook and got what I needed dealt with Sophie.

Vanessa

10/14/2024 15:38:56

They where professional, helpful, and very quick I was very happy with the experience. Getting rid of vehicles can be frustrating and difficult, they made things very simple and cooperated with my exact needs. I would definitely recommend them to my friends 5star

Mizter B

08/26/2024 13:40:40

Whom ever the receptionist is the answers the phone is very, very rude. No phone etiquette and very disrespectful. Doesn’t listen well and doesn’t know how to be professional. They do not deserve any stores with her answering the phone. They need a new receptionist oh, whom ever she may be a family member either way she doesn’t need to be handling any phone business. I don’t know about anyone else in the business and how they handle customers, but she definitely doesn’t deserve any stars and I was forced to put a star on here just to put the reading in the review on here. (response to Acres reply) The problem I experienced is the female who answers your phone did not listen to what I was proposing I was in the seaford area that is why I called and before I could finish what I was saying she immediately got rude saying "did it say six!" and hung up on me. All of your vehicles were going to be delivered same day but just picked up in two loads instead of one load all she had to say was thank you for your inquiry but we prefer the load to be picked up as one load. I am shocked at your reply to cover up what really happened which is condoning her unprofessional representation of your company. there is no excuse for bad business practices. I learned my lesson your company will definitely be on my DO NOT CALL list. When I called back to ask if the phone disconnected or did she hang up on me the woman who did not identify herself said she hung up on me because I mentioned six vehicles instead of eight. I explained to her that she didn't allow me to finish what I was saying her reply was "I don't have to give you anything so stop calling my phone then hung up again. I never experienced this type of behavior in my Five years of business. Just have a sit down with her and train her for proper customer service and communication skills. Since you are allowing her to be on the front line she is the first impression. Transporting vehicles is a hard and dangerous job it helps to make the day run a bit smoother when haulers can have peaceable interaction with companies such as yours.

Tressa Bridges

07/29/2024 02:52:44

They were fantastic! They came the same day and the truck driver even waited 15 minutes for my son to show up with the keys.

Deborah Waterhouse

04/29/2024 17:41:16

Great experience. Showed up exactly when they said they would. Driver was friendly and professional. Would recommend them to anyone

Michael Ayers

11/01/2024 13:33:24

Used them 2 yrs ago, and needed them again. Quick response time, with correspondence, letting me know exactly what time they were coming. Pito was friendly and professional, and got my car out quickly. The whole process was maybe 10 minutes. Goodbye Transit!

Joy Manetta

02/12/2024 14:44:57

Pleasure to do business with also the driver was very courteous and professional. I will be calling them for all junk cars and parts.i was dealing with another company for 7 years which was a hassle every time so i decided to call acres and was very surprised how fluid the transaction went .thank you so much

Mike Ferrari

07/05/2024 14:51:44

worst experience with a yard. they do no check the engine before sell or the work team do not put attention in the work and broke the engine blocks. i waste 16 hours of the labor to replace a engine and when i start the car the block was damaged . after many calls they said they are not responsive for nothing only send other.

alfonso jimenez

10/18/2024 14:38:05

It was great working with Joy she made my transaction quick and easy. Recommend Acres for car part purchase’s

Amarius Ortiz

10/14/2024 18:26:56

Overall, very easy transaction. Tech who picked up vehicle was friendly and quick. Excellent, painless process that I'd do again if the need ever arises. Thank you!

Jackie Martin

05/22/2024 16:54:31

Driver tried running a red light to the point I had to pull off to the shoulder. Then driver started screaming and threatening me. He also stated he doesn't care about the company he works for. Very poor safety protocol and unprofessional. The truck and driver is a rolling billboard that represents the company. Would never use this company based on its representation.

John DiCanto

07/03/2024 13:50:22

I went here in a panic and Joy was so helpful, her customer service was excellent and she helped me find the part needed at a good price! Thanks again Joy

sabrina loiseau

10/14/2024 18:17:00

Joel, the tow driver was excellent. Friendly and fast. 5 stars for him. The office staff was meh on the phone, maybe they are busy but it is a whatever feeling I got. They did their job. I felt that the office can adjust how they talk to a customer who does not use a junk yard regularly with a bit more understanding and take time to explain the process. Luckily, I spoke to my auto insurance company before scheduling a pick up so, I got an understanding of the title transfer process from them. I guess there is no incentive to be kind or informative when you know that you will get business regardless of your attitude. Even if they said to check out the DMV website would have improved the experience. They seem to be the only scrap yard in this part of NJ. A big bonus with them is the pick up is included.

yy l.

05/15/2024 20:40:51

Address:	74 Youngs Rd, Hamilton, NJ 08619
Phone:	+1 609-586-3225
Services:	Salvage yard
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 445 Reviews
ZIP Code:	08619
Open Hours:	7:00 AM - 5:00 PM
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		7:00 AM - 5:00 PM
Monday		7:00 AM - 5:00 PM
Sunday		Closed
Tuesday		7:00 AM - 5:00 PM
Saturday		7:00 AM - 3:00 PM
Thursday		7:00 AM - 5:00 PM
Wednesday		7:00 AM - 5:00 PM

Acres Auto CASH FOR CARS JunkYard in Trenton (NJ)

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