This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, Washington Auto Parts in East Orange, NJ earns a stellar 98/100. Sentiment is highly positive: customers praise knowledgeable, respectful staff (frequent shout-outs to Mitchel and Miguel), fast delivery, and consistently fair pricing with discounts, core refunds, and a rewards program. Inventory breadth appears strong (batteries, brakes/rotors, alternators, filters, shocks, thermostats). With many items in stock and quick turnaround, staff guidance makes finding the right part easy. Wait times are short. Customer service is attentive. Yard organization isn’t covered; few complaints noted.
What clients say about Washington Auto Parts in East Orange (NJ)
I’ll definitely buy from them again. There customer service is very professional and there prices are very reasonable compared to other auto parts I’ve shopped in the past
My company EO Express works either school busses. I get all my parts here and plan on expanding. I’m located at 244 Sanford st so it’s convenient to get parts quickly here. I get north, east orange, all the public schools so dealing with Washington auto parts is great.
I went to advance auto and they didn't check my battery they sent me all over the place and didn't help me. They didn't give me back my old one. The repair shop sent me here and the battery looks great. Service is good as they made me a rewards member and I like it. I will only come here now. I appreciate them a great deal.
I had an outstanding experience with Washington Auto Parts! Jorge went above and beyond to make sure I got every single part I needed without any hassle. Not only did he track down all the parts quickly, but he also made sure they were delivered straight to the machine in record time. Amazing customer service, great pricing, and dependable turnaround time.
I like washington auto parts.Yeah , very good. I send many people here when they need parts. This battery is very good it's for a Chevy equinox I got the starter from here too. Very good people. Miguel is great but I always worked with Jose And he was the best. I like them all.
I get all the parts for my car herethey are great parts for very good, very good price , everything I need.I get very good service from this store being assisted here for a long time.I appreciate the help.
No, I just got a battery from my 2005 jeep liberty and the core process is very easy. They gave me my money back immediately. It’s a great place to work with.
I have a 2001 Ford Windstar which I News for work. It was very East to get my radiador replaced here. Thank you mitchel it was very fast coming from newark.
I bought a battery here for my 2008 Ford focus. I live down the street so this store has always been a great place for me to shop. I've been here for 40 years I hope they will be too!
I got an oil change for my vehicle. It was it was a 2015. Honda Accord and I got mobile one synthetic it was a good price. They gave me discounts and I’m now a reward member so I appreciate this store and their service.
Mitchell helped me get shocks for my car. He was a pleasant person to speak to & he gave me an excellent deal. Jose was my buddy & im sad to know he has passed. Nestor is also a great salesman. I will always miss Jose though. Happy to work with Washington auto parts.
I had the pleasure of purchashing a batería from this store. I have a 2008 Toyota Sienna and my car needed a new battery. They tested my battery and confirmed the cell was desde so they gave me a replacement. I got a frente del and as a rewards member it reales was the best del in torneo. Thanks guys!
I like this place. I got brake pads for my Chevrolet Malibu it's a 2012. Miguel also gave me a shirt I appreciate their deliveries and their service. I've been a customer for many years.
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