Man behind the counter was rude and nasty. I called a head of time to see how much it would cost to pick up my car and their hours. I was never told that they accept Cash Only. I drove over 1 hr to get there. When you own a business that you charge over a few hundred dollars for your service you should accept Credit Cards.
Randy came out to help me with a blown tire on the GSP during a snowstorm and I couldn't have been luckier! Knowledgeable (taught me some things about my car), kind, friendly, and TRUSTWORTHY! I am so grateful to him for his service!
An absolute scam. They wanted $607 CASH, to tow my car that was deemed "abandoned" at my place of residence, which was less than .25 miles away from the tow yard. They do not take any card/check payments. God forbid someone is bed ridden, in the hospital, or just don't leave the house often enough to move the car. This is such a disgusting business and to charge $607 to get the car released is absurd. Who knows what this place is doing with the cash, cause it definitely doesn't cost $607 to tow a car less than half a mile away. Disgusting establishment.
Amazing experience here! Dropped off my Subaru to get fixed that had chips, dents, and scratches, Nicolette Auto Body fixed my car within 2-3 days and did an amazing job! Looks brand new! Amazing customer service! Definitely coming back!
Highly recommend Nicolette Auto Body! I got into an accident in my brand new car, and they were so helpful, responsive, and quick. My car came back looking brand new! You would never know I ever got into an accident. I can't recommend them enough and will definitely be back for any car needs in the future!
Mike came to tow me and was very professional and personable. He was so great and quick with the tow. he came in about 15 mins to get me with no issues or fuss.
great guy who works with a great team
I don’t recommend it. I had an awful experience with them. After my car was towed, I went to pick it up, and the entire process was frustrating from start to finish. I went there and I didn’t find my car they told me it was taken by mistake to random towing company and I can’t find my car till now. Plus that I paid all the fees and after I paid they told me your car is not there.
My car was sent in tow by nutley police and when i pick up my car the logo from 3 tires they take it out and when i went to office the girl say well idk make a report idc…etc
Nicolette is excellent- excellent staff who do excellent work. Alberto and Lorenzo are professionals who ensure the highest level of satisfaction for their customers. I am very pleased and will be a returning customer- thank you so much for your beautiful work and the very best service.
I was driving i'm Passaic Avenue at the light where Greylock also is and a huge one of their trucks went in the opposite lane and passed everyone at the red light and almost caused a huge crash at the intersection. The driver was leaning on his horn. The way he drove was so dangerous and almost killed innocent people
tow truck driver nearly hit our car, kept honking like a mad man even though it was a 1 lane off ramp, ridiculous. WE HAD A BABY ON BOARD!!! I HOPE YOU HAVE A WONDERFUL DAY
tow truck driver tried to run 2 cars (including ours) off the road to get to an accident scene. Even with a "BABY ON BOARD" sign, the driver chose to try to run both cars off the highway to get to where he was going. I understand he had to respond to an accident, but his actions nearly caused another 2 accidents. He should be terminated as he is a hazard on the road. On this I would NOT recommend this business, as they have shown they have no concern for anything outside of their "business bottom end" Very sad indeed.
Alberto and Lorenzo are heaven sent. They always kept me updated on my car and were very understanding. God forbid I ever get in an accident in New Jersey again.... but if I did, I will bring my car here.
Just look at my before and after! It cost a pretty penny but it was worth it ❤️. Thank you gentlemen - me and my fiancé will be spreading the word about Nicolette's FANTASTIC work
Nicolette's Auto Body was recommended by my trusted mechanic shop, and I'm so glad I took their recommendation! I needed some light body work on my Prius (scratches, dents/rust, misaligned bumper cover). Lorenzo listened to what mattered to me, and gave me a price I could live with, and they did a great job! They also detailed the interior of my car, which I was not expecting.
The best auto body shop in New Jersey city. If your vehicle towed to this auto body shop after accident, you are the most luckiest person on earth. They take care of my car and handle the hassle from my insurance. Special thanks to Alberto and his team for their immense support and hard work. I would highly recommend this spot.
I went here on the recommendation of a friend at work. My vehicle was keyed while parked at work. I went to several body shops and it seemed like nobody wanted to deal with a couple of scratches. Some places didn't even call me back with a price. I made an appointment with Nick at Nicolette Auto Body Works. I met with Nick and he introduced me to his staff. Lorenzo performed an estimate of my vehicle and even found some additional damage that the other auto body shop missed. He printed me a quote within minutes. Lorenzo and Nick took the time to explain to me the entire process of how to file a claim with my insurance company since I never had to deal with this before. They also went through the process of how they were going to repair my vehicle, which pieces needed to be removed or replaced, and painted. I picked up my rental car and scheduled my vehicle for a Monday to be dropped off. They told me that the vehicle would be ready on Wednesday. Wednesday afternoon I received a phone call from Nick and he told me that they were still waiting on some of the name plates for the doors. This body shop kept me in the loop the entire time my vehicle was being repaired. I was very happy with the work that they did and it looked better than when I bought it in 2017. I will definitely recommend them based upon their great customer service and quality of work. It seems like a really nice family run business. If you go on their shop floor you can see how organized their tools and equipment are and that speaks volumes. Alberto assisted me when I picked my vehicle up and reviewed all the work that they performed. I know that my color is very hard to match and they did a fantastic job . A+ body shop! See photos of body work and painting!
This is the best Towing Company I have ever had the privilege to hire. They are prompt, courteous, know exactly what they are doing, safe, not to mention friendly. They treat you as if you were family. I couldn't ask for better. Honestly I don't think there is better. I highly recommend Nicolette Towing, you will not be disatisfied with their service.
Trying to tow my car they broke the gas tank line and didn’t even say they sorry over That they wanted to charger 250 plus to move the car 2 miles. The lady is very rude worst experience ever don’t recommend this place at all pure BS. I ended up paying 166 not even fair when they broke the whole thing the car was working perfectly bf that.. worst service
Lorenzo was a life saver! It was my first accident and I was very scared/clueless. He walked me through the whole process and was very professional. He went above and beyond on the work that he did on my car! He even worked on his off hours just to meet my personal deadline that I needed the car by.
10/10 service!!!
I would like to thank Lorenzo for his professionalism and hospitality while at Nicolette Auto Body works. I have a 2020 Acura TLX that was damaged on the right side fender and bumper. After meeting Lorenzo, I noticed that him and his staff pay close attention to detail. He carefully reviewed the damage that was done to my vehicle and explained step by step what the process would be to have the car looking new again. I dropped off the car on Monday and by Wednesday afternoon the car was ready for pick up.
If you are in Essex County or surrounding areas, and need body work done to your car. Call Nicollette Auto Body and ask to speak with Lorenzo. You will be very satisfied with the work.
Thank you Lorenzo and your staff for repairing my vehicle along with making a few upgrades. You guys helped me in 2016 with my older vehicle and it was great returning to do business with you again!!
Unfortunately I’ve had a few accidents in my time so I’ve been through a few autobody places. But Lorenzo from Nicoletti has been far superior than the rest. My car was done within a week came back perfect and I have no complaints I highly recommend seeing Lorenzo at Nicolettie
Horrible!!!!!
Most rude and unhelpful jerk's I've ever dealt with. I was towed here and they wouldn't take a check, wouldn't take a credit card over the phone, then they said that they would accept a faxed over credit card. Because my "attitude" did not suit their needs, after 2 hours of arranging it to be faxed they decided not to even accept my fax because they couldn't "trust" me. I will be hiring an attorney and filing a complaint with the better business beuro.
Be warned. You will waste your day here and they will not help you.
This place's towing is a scam. My car broke down in Paterson and was towed all the way out to there shop. So they could charge me extra. And then they also close early on Friday. So I had to wait 48 hours to get my car back. And was charged for this as well.
14-24 Holmes St, Belleville, NJUsed car dealer
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