I called about rattling in the front end, brakes, transmission. Had the brakes repaired and no one there, from the front desk to mechanic, mentioned any other issues. Less than a week later the clutch blows out. I call back, they tell me they did notice the clutch slipping and that I never called about the transmission. He informed me he was “being nice” and I was “lucky” that he even remembered to tell me to be gentle on the breaks since they had just been replaced. The “mechanic/manager”, if he truly even qualifies as either idk, told me that they are very busy, don’t always remembered to write stuff down or tell people, but this “isn’t neglectful”. There are a lot of good mechanics in the area just not at Moorestown Auto body! Please don’t make the mistake I did and go somewhere else.
Had a great experience with Moorestown Auto Body during a recent repair.
Someone backed into my car and did pretty significant damage. The team helped me navigate the claim process with my insurance company and were extremely helpful and communicative from our first conversation.
They did a beautiful job on the repair and had my car back to me sooner than expected. Very appreciative of their work and how easy they made the whole process.
Needed some minor body work on my Porsche. I also had them detail the car. They did a fantastic job and I’m extremely impressed with their services. Taking my wife’s car to get detailed next week.
From the first phone call to when I picked up my finished car, dealing with this business was a pleasure. I was given a fair quote for my broken rear-view mirror, and the job was done in a very timely fashion. I highly recommend!
Had a mishap in a parking lot with someone breaking my driver side mirror while I was away from my 2006 Tacoma. Estimates I was getting were ridiculous. Called Moorestown Auto Body and they said to bring over let us look at it. Within 15 minutes they gave me printed estimate that was reasonable and signed for the repair. They made me feel comfortable working with them from office personnel to the finished job. I highly recommend this business and will use them for other needs going forward.
i actually lived across the street from this shop for 3 years, and they always are willing to lend a hand! once, a guy came across the street just to help me jump my car. from tires to batteries to body work, they do it all. would absolutely recommend.
Very professional to deal with, and they did excellent work. Came in slightly under estimate and the work was completed exactly in the time-frame they gave me. First time I ever had to have autobody work done and they made it extremely easy.
Fantastic work was done here. The office personnel was polite and organized. The work was done quick and the finish was Beautiful. I would highly recommend Moorestown Auto Body.
Customer service is poor. I had to chase down my estimate, they were supposed to update me and didn't, I specified to have all parts in house prior to the work starting because it was my only work vehicle. They wasted their time hunting down used parts when they all should have been new. Project took longer for that reason. So that said if you don't care about time or service then this place is fine.will not use again.
Had brake pads replaced here. Did a good job and brakes feel more responsive. However they quoted me done before lunch as I dropped off at 9 am in the morning. I had to call 3 times to find out what was going on. Brakes took til 4 pm. Place closes at 5 pm. So I was without a car all day. I chose not to go to chain store because I though it would be quick, not take longer.
This is our 3rd time have M.A do some work on a family members car and they always take good care of is. They guaranty there work . Thank you for great customer service. Chris and judy
Glen was great at addressing my issue, helped me with my insurance claim and got my car repaired to me within the time limit that he said. He was very kind and professional.
I have had 2 major accidents in the last 10 years: a tiring hitting me and I was rear ended on the highway. Both cars were taken here for extensive work and they did such a wonderful job! And they worked well with my insurance company which made the process super easy for me.
Thank you!
Craig and his team at Moorestown Auto Body are simply the best. We have been taking our cars to them for years, and they make the process of working with insurance easy. Always very high quality work at a fair price, and top notch communication throughout the quote/repair/delivery process.
I obtained several quotes for some damage to the passenger door of my car. They quoted me $1,500 MORE than the next highest quote. Can't speak to the quality of their work, but I can't imagine it is $1,500 better.
These guys do amazing work. I had a damaged rear driver side door after my Chevy was hit in an intersection. The other driver's insurance recommended this shop and it was close to home. During inspection they found damage to the frame. Some small issues came up during repairs that lengthened the repair time, but the team at the shop were very communicative about the changes and were always quick with their responses. I got the car back looking like it just rolled off the lot! I would recommend them anytime.
I was very dissatisfied with the service this auto shop provided, my mother passed away and they were in charge of fixing her car that she had damage prior to her deceased. However they neglected to check any of her brakes (pads and rotors) and gave us the car in which we were unable to stop as the vehicle continuously was shaking we had to transport it immediately to another shop and get new brake pads and rotors for the front both sides and one new tire.😫 Months later the battery dies, as we come to find out it’s not even the appropriate battery for the make and model of the vehicle they installed it on and now since the battery drained the Alternator we have to replace a new alternator and battery. There is no excuse for this; if they would have installed the proper battery this would not have happened. I would never recommend this auto shop to anyone and I feel very disrespected as a customer to have experienced such service they should be ashamed of themselves and I should be refunded.
I called in the morning to schedule for a tire plug asking the gentleman how much they charge for a tire plug. The gentleman on the phone said if he fixes it from the outside of the tire it is $10-15 and if he fixes it from the inside it would be around $30. I said okay it is the tire on the drivers side rear in the middle of the tire. I bring it in at 11AM and for some reason they cannot find the nail in my tire. So i had to tell them where it was again and then they found it. The mechanic didn't even remove the tires from my car at all to inspect before and after the job was done. He just put it on the ramp and plugged the tire real quick and then took it off. The mechanic says it cost $26.66 and I am stunned. I was told one thing and they charge me more. Not very respectful and professional and half-ass job. I don't review much but this was worth a review.
309 Mill St #3421, Moorestown, NJAuto repair shop
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