Sam's Auto Care in
Medford Lakes (NJ)

Good reliable shop,very busy so make an appointment or drop vehicle off the day before.

We've been using Sam's for several years now. Sam and his team are excellent, reliable, reputable, and trustworthy. We won't take our vehicles anywhere else. Sam always goes out of his way to help in a crisis situation, and that says a lot about his integrity.

Highly recommend Sams Auto in Medford. Honest mechanic with fair prices and they always have a quick turnaround time. I use them for my business and personal vehicles

Sam is very professional all his employees are very professional they're all very nice if you want your car fixed right and at a good price go to Sam's

Reliable, professional, convenient, and honest. That is what you want from your mechanic. DO NOT HESITATE to go to Sam's for your repair/maintenance needs!

The most reasonably priced, excellent work and trustworthy Auto body shop you will ever find.

Really pathetic way of doing business. Told me the one week they’d have truck looked at and never did. Three weeks later they did not return 8 calls in that time period. My friend was like he’s ignoring you and called himself and they answered immediately stumbling for words. Then when I asked for truck back he was like oh it has so many issues blah blah blah. The truck needs 2 sensors replaced and I know this because me and a mechanic friend scanned it ourselves but since I own a business I didn’t have time to do it myself and they did not have the courtesy to tell me they didn’t want to work on the truck. Instead strung me along for 3 weeks.

Great service at a fair price. I've taken all my cars to Sam's for the last 15 years abd have always been pleased with their work.

I’ve been looking for a reliable, honest mechanic since moving to the area 7 years ago. Sam had a quick turnaround time to get my car back to me, was very friendly, and had great pricing. I will be recommending his shop to my local friends. Thanks Sam!

We had our 2008 Hyundai Santa Fe brought in this week after it was diagnosed incorrectly from a big brand auto repair company. Sam took the time to explain what was wrong and made the proper repairs.

My go to! Sam and his staff are honest, friendly and priced very fairly. Always same day service whenever we drop our cars.

Best auto mechanic shop in south Jersey hands down. Sam is extremely fair and won’t add work to increase your bill which makes him a rare breed. Love the place for all four of our automobiles.

Very thorough and professional. Price for services are reasonable, fair, and honest. I would recommend Sam's to handle all your car care needs.

My son has a used car and is down the shore Wednesday night. Car doesn’t start. He is leaving Saturday so I need to figure out asap. Look at reviews locally for a mechanic as this is my first encounter with anything like this as I have always leased cars and didn’t have to worry about car issues. I see reviews for Sam’s and decide to call early Thursday. Sam answers and tells me what to do. I then speak to Danielle (who was absolutely awesome through all this) and tell her car is being towed there. Car gets there late Thursday night after they close. Friday early afternoon she calls me and says car is done! I didn’t know what to say. On top of that, they worked with my warranty so it cost me $17. This is how any business should run. I will never go to any other place besides Sam’s if I have any needs for my car. This place is awesome and no need to go anywhere else for your car. Good stuff Sam’s Auto!!!

Sam is a nice guy but I spent about $2000 between two visits to have my car fail each time - the first time 2 weeks after it was worked on and the second time 1 day after. Thought I would try a well-recommended mechanic rather than the dealership, but after the second time it failed I had it towed to the dealer who fixed it for $250. When I told Sam about it, no credit or refund was offered. Frustrating to say the least.

You will get an honest deal here. Sam Never tries to sell you something you don’t need. I can always trust that i am not being taken advantage of. Quality work always! So glad i found this place!

OWNER with INTEGRITY! I took my car to Sam's Auto Care on recommendation from a family member. The Check Charging System in my 2017 Honda Accord warning was on. My 100% expectation: to have to pay for an alternator and parts/labor needed. The shop called and said it was wires that had been chewed (squirrels and chipmunks ARE in my neighborhood), and the car was ready to go. Repeating, I expected an alternator replacement, and would not have been the wiser if they had made that recommendation, but they fixed the problem at much less profit (labor, parts mark-up, etc.). You can have confidence going to Sam's Auto Care.

I suddenly lost my brakes a 150 miles from home on a Sunday afternoon. DAG towing helped me out tremendously and told me that they could take my vehicle to a reputable local shop to be fixed. I had my car back in 24 hours which I consider to be absolutely miraculous. Where I come from that would not have even been possible. I was amazed by the exemplary customer service I received. Wonderful people and awesome experience. I can't thank them enough.

I used to tell everyone that asked for a good mechanic, to go here. Never again. Not answering phones, not returning calls for messages left on voicemail, speaking to someone and being told they will call back with an update in a few minutes, and having to call back the next day because they never did as stated. That was only the communications issue. My father has had us take vehicles to Sam's since he was located on Tuckerton Road. The way Sam spoke to me when I last saw him in person and a week later on the phone was demeaning and rude. My son's vehicle was there from August 8th until September 6th. When I originally made the appointment on 8/3, I was told it would be looked at on August 8/9, I expressed repeatedly to the shop that the car was an extreme necessity and needed asap. Eventually on 9/2, I was told it was a "problem vehicle" that they didn't have time to really diagnose, and not "bread and butter" for thier business. I could feel free to come and get it if I didn't want to continue to keep waiting. The car was towed to another shop late afternoon of 9/6, car was diagnosed, repaired and ready to be picked up early morning of 9/8. A $100 fix that was obviously not such a problem. Never recommending again, and definitely never doing business with again.

My check engine light went on, along with a few other lights, so I went to one mechanic that determined it was probably a timing chain issue, but couldn't work on it for over 3 weeks. I really needed my car for a longer trip sooner than that so I called up Sam's Auto and was able to get scheduled in a week. It took a couple days to fix the timing chain, and I was able to get the car back in time for my trip. Reasonable price, which was lower than the other mechanic's estimate. Quite happy with this visit, despite having to get expensive engine work done. I think I've found myself a new go to mechanic!

Everyone was extremely friendly and made sure my vehicle was available when I needed it! Prices are affordable, my vehicle runs smooth and location is convenient! I see why ppl leave only positive ratings with your business, seems as though you care about your clientele's needs. Unlike other business. I'll continue bringing my car here for service. Thank you Sam's Auto Care!

I was told by Sam to not even bother writing this review. He didn’t care that I’ve left MULTIPLE messages and have recordings of his, I assume, secretary. He lied to me when he said she tried to call. I’m am willing to provide recordings of the calls I’ve made. He said quote “I don’t really care what you’ve got sir, that car should’ve been scrapped 6 months ago, it was scrap then and it is now” (They’ve had my car 7 months) I’ve spoken to her at least twice asking what’s up with the car. Twice I was told someone would call me back. No answer. Finally got a call back today. Got the run around, got mocked for my southern accent and Was told that nobody cares. I get that it could’ve been considered scrap when it was dropped off. No problem, I was willing to fix a car that has sentimental value head to toe restoration and was told “It wasn’t worth it”. Just wished someone would’ve actually called my number back. It’s the same number they called today. So Sam? Nobody may care, but I do. Horrible business. Don’t worry I’ll get it towed to the scrap yard you recommended.

The team at Sam's Auto, is awesome! Top quality ASE Certified Mechanics at reasonable prices. I saved almost $300 on the job they did for me. The price quoted included both, additional maintence parts and better parts than the dealer was offering at that higher price. I am very pleased with Sam's and highly recommend you consider them for your next repair.

Friendly, quick, knowledgable and fair. Sam has fixed the head gasket on my car, clutch, exhaust, and much more. Continues to provide exceptional service. Best mechanic I've ever used.

We were referred to Sam's from a friend. Our daughter's 2012 Volkswagen suddenly needed brakes and Sam's took us the next morning to get rotors and pads, and it was completed the same day.. for less than half of what the Volkswagen dealership quoted. We've passed this garage thousands of times and never realized how clean and professional it was. We'll definitely be back since we are a family with 7 used cars!!

My family have taken our vehicles to Sam for the past 15 years. I have dealt with a dozen mechanics over the years, and I have yet to find a more reliable, honest, and reasonably priced mechanic than Sam. A few years ago, when I moved 40 minutes away, I took my car to a local mechanic that had been recommended by a local friend as a "good and trustworthy" mechanic. He quoted me $2000 for a need exhaust system repair. I decided to take it to Sam who did the exact same job for $1300. Have also thrown money away by mechanics who were negligent at best or dishonest at worst. Never Sam...he is very knowledgeable, will always explain your options clearly without pushing anything on you, and he and his staff always do excellent work. Sam is outstanding!

I have been using Sam's for about half a year now. My Wife tried him first after our usually mechanic told her that her wheels were fine and they couldn't hear the whining sound coming from them. I didn't know what they misses, I could hear the sound. So anyway she took her car to Sam's and he took his time, heard the sound and fixed the broken wheel bearing. The sound is now gone. Since then I have taken my car to his shop for oil changes, engine lights and a major AC coolent leak issue. His prices are reasonable and his work is good. I plan to keep using his shop as long as he is around. If you need a trustworthy mechanic,. I highly recommend using Sam's.