THE OWNERS OLD “FRIEND” ASSAULTED ME!!! DO NOT GO HERE! THEY TRIED TO HOLD MY CAR HOSTAGE, LIED MULTIPLE TIMES ABOUT RELEASING MY CAR, HUNG UP ON MY INSURANCE ADJUSTER TO FORCEFULLY KEEP MY CAR AN ENTIRE WEEKEND AND BLEED MY INSURANCE COMPANY DRY. WHEN MY TOW TRUCK DRIVER GOT THERE THE OWNER TOM PRETENDED HE HAD NO IDEA WHO I WAS & REFUSED TO GIVE HIM MY KEYS I HAD TO COME BACK TO THE SHOP. I TOOK MY KEYS AFTER BEING TOLD MY CAR WAS “VERBALLY RELEASED” & WAS ASSAULTED MOMENTS LATER. I HAD TO CALL HAWTHORNE POLICE… 4 POLICE SHOWED UP & THE OWNER TOM CHANGED HIS STORY REAL QUICK. THE OLD MAN WITH LONG WHITE HAIR THAT ASSAULTED ME RAN WHEN THE POLICE SHOWED UP. I INTEND TO PRESS CHARGES & ADVISE THE OWNER NOT TO BILL ME OR MY INSURANCE A DIME UNLESS HE WANTS A LAWSUIT.
Excellent mechanic!
I had work done on my tires recently and I was very happy with my service recieved. I want to thank Tom for his assistance helping me.
They did more than excellent job. The staff was kind and friendly when coming in.
I will back for any further service in the future. Thank you so much for all the help.
Cannot be more grateful to have Tom and his team working with me during such stressful & difficult circumstances. He is on top of things, honest, reassuring and very helpful. This shop is a gem to the town of Hawthorne and the towns surrounding it.
Tom always takes care of any issues I have. He communicates well, is fair and everyone that works there is as friendly as they come. I would recommend this to anyone in need.
Tom was honest and helpful even before he did the work on my car. I was waiting to get it fixed and to hold me over, he took the initiative of pulling out the driver's side door so it could swing open and put the side view mirror back on after being damaged in an accident. He did this for free. Very generous and honest. I would highly recommend bringing your business to him,
Tom is truly the best. He fixed both mine and my husbands cars after accidents and they literally look brand new. He went above and beyond for us and I can’t recommend him enough.
They did a great job on my bumper! Perfect color matching and the whole thing was done in a couple of days. I'm very satisfied with their work and would highly recommend!
I would like to thank Tom and his crew for doing a great job on my damaged Kia Optima. Tom went the "extra mile" from start to finish. From dealing with the insurance company, to providing a ride to the car rental facility to then leaving my vehicle spotless inside and out as well as expertly repaired he made sure I was well taken care of. Many thanks for making an otherwise annoying process easier to manage. 🖒
Stay away!!! if they want to tow your car because they "happened to be in the area" when you have an accident on 208, do not use them!!! They will literary hold you car hostage, charge all kinds of fees and won't give you your car back until you pay all this craziness BY CASH.
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