Hawthorne Chevrolet in
Hawthorne Park (NJ)

Salesman JR and Renae in the BDC really hooked me up! They were able to find a beautiful car within my budget, they gave me a great value for my trade-in, and they were very courteous and fun to talk to. All in all, I couldn't have asked for a better to experience!

On January 15th 2026 I went to Hawthorne Chevrolet with the intent to purchase a new vehicle. I was immediately greeted by Brianna Castillo a young Sales Rep. Right then and there I knew I was good Hands. I knew right away my needs and thoughts were most important to Brianna not the quick sale and that she was going to sell me the car of my choice. When we took the car out to test drive there was not anything that she could not answer. Her total knowledge of the Vehicle in every aspect was beyond impressive. At the end of the day I purchased a brand new 2026 Chevrolet Traverse, Brianna could not have been more professional and delightful and as I see it she’s a big reason why I purchased the car right then in there. Cash. This dealership is lucky to have a young woman of this caliber on your sales floor. Thank you. Danny Jacobson.

It was the best experience in the world James my salesman was awesome and so was my finance manager. I forgot her name though love my car love the dealership will definitely ever go back if I had to buy a new car again.

Everyone in Hawthorne Chevrolet were great and very pleasant… sales associate Gary was great and not pushy whatsoever like most sales associate tend to be… Gary gave me a great deal on my new Tahoe and the whole experience with the purchase was very smooth… if your in the market for new vehicle i highly recommend Gary..

I purchased a Traverse with Robert De Simone. He was kind, not pushy and so easy to talk to. He went above and beyond for my questions, replied to emails quickly and make my whole purchase from start to finish a pleasure. I 100% recommend purchasing a vehicle from this particular dealership. Really everyone was nice, but Robert was the BEST! Thank you, the kids and I are very very happy!

This is my second vehicle purchase from Hawthorne Chevrolet, and the experience continues to be excellent. After previously using another Bergen County Chevy dealer, I can confidently say I am far more satisfied with Hawthorne — especially with the smooth and stress-free lease of my new Trax. A big thank you to Gary, my salesperson, along with Lenny and Rich, for making the entire process easy from start to finish. My family also trusts Hawthorne for Corvette service and we’ve always had great experiences there as well. Highly recommended!

First, let me say, I have been going to Hawthorne Chevrolet for 15 years!! Between buying and leasing my cars. My mom died in July 2025, and I have had to pay her bills, etc., besides mine. So, this year 2026, I needed to turn in my lease. I couldn't afford to spend that much. The salesman and financial woman did try to help A LITTLE. But, not much. They made me feel like I was waste of their time. Everything that I asked was such a chore to them. (And, I wasn't being pushy or anything. That's not my nature.) They couldn't wait to get me out the door. I asked to stay about the same payment that I was. It ended up being $40 more. They asked if I could put more down on my credit card, which I ended up doing. I maxed out my card, which I cannot afford. I know you run a business, but I was treated poorly. I know they can help me to get the pay around the same amount. They have before. My experience was not a happy one. And, I will tell my friends about it.

I’ve been going to Hawthorne Chevrolet for years, however, since this new management has taken over service quality is slipping significantly. I took my truck in for a routine oil change and ask them to check brakes as the indicator showed 44 and 66% left. Service advisor stated that’ll be between $1800 and $2800. Depending on if I use GM or aftermarket Parts. Upon the return of my vehicle, I checked the oil, tire pressure and all of the gauges on the tire pressure were the same as when I brought the vehicle in. One of the inspection tasks was to fill air tire and do rotation balance. This is now the second time under new management. The service department failed to check my tire pressure first time. I did nothing this time I told the manager. I was told that the pressure of 33 was OK for 1500 Silverado. I pointed out that the door said 45. I was told those numbers are never correct ““. This is not something that I expect when spending $130 or more for servicing Astronomy advise the new management to stop worrying about making money and caring about the customer

I’ve read some negative reviews and how customers felt scammed. I have to admit at first i thought i was prepared and did my homework and some how i still didnt get the deal that i thought i saw in the advertisement. After realizing that it was my mistake not reading the stock number as listed i ended going back and spoke with Christian. He was very polite, helpful, and most of all not pushing to make the sale. After some negotiation we ended up getting a good deal on a new traverse. The process and sales team i thank you and appologize for the misunderstanding of the advertisement.

My car broke down not local to me so we had it towed to the local dealership. There were some bumps but Kera in the service department was very attentive and made sure everything worked out. It was nice to feel like she cared about me and my car. If I was local I would absolutely be coming here for all my service needs. 5 stars for customer service. Thanks Kera and everyone else that helped along the way.

My car broke down not but 5 mi away from this location and they were closed on Sunday. First thing Monday morning I was informed on everything going on with my car. How long it would take to get everything in order and a quote right then and there the service technician I was working with insisted. I called my warranty company to make sure they pay as much as possible to make this as easy for me as possible. The staff has been amazing and despite the fact that they are an hour away from my home, I will definitely return should I have an issue in the future

This was my first time using Hawthorne Chevrolet for service, I was very pleased with my experience. I was greeted promptly when I arrived and my vehicle was taken into the shop very quickly. I was given a Time that the oil change/ Tire rotation service would take and my vehicle was in fact ready at the time they said it would be, I also had a seperate minor issue with my vehicle that I asked the team to see if they could correct for me and they were able to fix the problem I had also and I'm glad I went to Hawthorne Chevy I will be bringing my vehicles there from now on.

Great experience getting a car. Looking to get a Trad or Equinox. JR the salesperson was great. We showed me everything about cars. The manager Will Riviera made it all happen. He was so nice This is my first car and Will and JR made this fun and easy. Thank you.

Jeremy & Will at Hawthorne Chevrolet Made My Family Feel At Home. Worked Around Our Needs and Gave Us the Perfect Deal on our New Equinox AWD!

I will never go back this location again. JR as a sales man was amazing but unfortunately he lost a sale because of the person that he has to go To get pricing for a sale. This person literally laughed out loud when he explained what we were looking to pay for a 2026 suburban. This was extremely unprofessional and made us feel like we were not being taken seriously or respected. Mind you we were not far off what they initially brought to us. It is a negotiation and we are buying but I wouldn’t give anyone who blatantly disrespects customers like that my money. I feel bad for the sales man JR because he was very sweet and respectful and I was ready to buy today and I would have given him my business but he lost a sale because of his jerk manager. I truly hope that this person is reprimanded and removed from this position because this is not a way to treat people. Absolutely disgusting.

DO NOT GO HERE FOR SERVICE!!!! First would like to thank the service manager for NEVER returning my calls after 3 attempts and 2 messages…. ( not the best look). Second I have had trans cooler lines replaced and left with a bad alignment and had to go back to the dealer and leave it again( horrible techs/ service ) . Now I’m being told my extended warranty will not cover parts that are absolutely covered. Stay away from this place. Save your money, time, and aggravation.

This is from the first used vehicle I’ve bought in a long time. Overall, my salesperson Jeremy was extremely helpful and patient while we discussed multiple trucks. Jeremy has been responsive post sale and great to work with. The dealer was willing to negotiate and went above and beyond when I voiced my concerns. The used car manager, Orlando I believe, worked with me personally to address those issues and delivered a honest and professional repair. The highlight of my review comes from this service. I’m very appreciative of the work Hawthorne did to restore an older but otherwise beautiful truck, and a week into owning it, I’m very satisfied. My advice to anyone shopping, be patient and ask questions. They did right by me for the most part and again, I’m very happy with the purchase overall. Thank you!

Very happy with my experience here, happy to see they deal with a lot of corvettes. In and out in less than 90 minutes for an oil change. Felt the price was fair, service was great Will definitely be back! Thanks

Kera Lenart was awesome and very professional, Took her time explaining to me the problem and how they fixed it. Problem all gone. I will diffintly be back for anything I need in service. Everyone is very polite and attentive. Best experience i ever had in a dealership. I come all the way from the bronx , best was they didnt give me a run around. They have just earn a new customer. Highly recommend this dealership for service and sales.

Excellent experience. Maynor was great. He kept me posted throughout the entire service. He set the expectations when a recall was discovered, too. The shop did a great job with the service I requested for my 2024 Corvette Z51. I am completely satisfied with Hawthorne Chevy, as usual! I would be remiss if I did not mention the Cashier staff. They are always super friendly. Best shop for Corvette service!

I purchased my Chevy Equinox this past weekend and I am so pleased to leave this review! Bobby M. was a great salesman and helped me find my new car. Carrie was great at getting me through the purchasing process. I returned for some last minute details this afternoon and Robert Z was super helpful with my needs. I highly recommend Chevrolet Hawthorne for all your car buying needs!

I recently purchased my first Corvette from Hawthorne Chevrolet and worked with Gary. The process was very smooth and extremely happy with the vehicle. Gary was a pleasure to work with. I would highly recommend checking out their inventory because I searched everywhere for the perfect car. They went above and beyond my expectations. Definitely will keep an eye on future cars for my family at this dealership.

My salesman Jeremy was wonderful. This is the second vehicle I bought from him. He went over everything with a fine tooth comb. I would recommend him to anyone. The sales managers were great as well, along with the finance department.

Jeremy-was a pleasure to work with. He made the process of buying a car, very easy! Had a great experience overall and my wife and kids love the new Chevy Trax!

My sales rep was Jeremy and he was nothing less than excllent! I'm from Pennsylvania and Hawthorne Chevrolet was worth the drive for my new 2025 Chevy Trailblazer. From the beginning, Jeremy was very polite, knowledgeable, understanding, and always quick to communicate. He sold me the car I wanted, that is unavailable with all its features in my own area. I recommend Jeremy to anyone thinking about buying a new vehicle. Great service and you not be disappointed. I love my new car!

My sales rep Victoria was not only warm, inviting, informative but she expressed genuine care to ensure I got what I both wanted and needed in a car. The finance manager was also amazing. It was a rewarding car buying experience as a woman dealing with women as opposed to the misogynistic and disrespectful treatment I received at another dealership only 2 days prior.

I recently leased a 2023 Tahoe from Hawthorne Chevy. I first visited in October of 2022 and learned that they did not have any new vehicles on the lot and therefore I needed to order one. I worked with JR to pick out what I wanted in the truck, which resulted in me having a car with everything I wanted. It did take several months for the car to arrive, but JR communicated with me along the way so I always knew the status. I wasn't sure if I was going to buy or lease the car, so when it came in, I sat back down with JR and we ran all the numbers and the different options so I could make a decision I was comfortable with. When I came to pick up the car, the paperwork process was very easy and quick. As I went to drive the car off the lot, I had a tire with low air pressure. JR acted quickly and got me in for service right away. Overall, I was very happy with my experience with JR and Hawthorne Chevy!