What clients say about P & A Auto Parts - Hackensack (Fisher Auto Parts) in Hackensack (NJ)
Needed only a quart of a specific oil. Inventory does not match what they actually stock, both online and their own in-store system. No apology from the sales clerk, who made it seem like a favor for "checking in the back". Would not use this store again.
Highly Recommended!! I purchased my battery here about 2 years ago. The other day my car wouldn’t start and needed a jump. All was good until a few days later it happened again. I called Carquest and spoke to Joe. He was very helpful and efficient. He was able to verify my transaction and warranty coverage. Once I came down to the store, he took my battery and had a new one exchanged for it. Covered under warranty. Carquest really honors their warranty without any hassle. Thank you 🙏🏼
Old school service. When you come in no smile but who needs that. " how can i help you. ? " they have and know everything. Be ready they work hard all day and close at 5 and not open Sundays
I saw 4 employees yesterday pm but no one tries to open another register to help customers because the chunky guy was on the phone for a long time even he saw we are waiting for him to hang up the phone. It is rediculous that he can not call his coworker to help customers on the line to pay for the merchandise. I ask him if there someone can help us and other customer but he replied in arrogant manner "NO" He is Big guy but no common sense to take care/help their customers.
Super helpful staff and convenient location. The team is knowledgeable and helpful. If they don't have it they can get it. Thanks for always going above and beyond!
Nice place to get correct parts for your car needs!!! The staff is knowledgeable as well... I hope the parts that I have bought work as fine... I will post an update later on...
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