I used to be a very loyal customer here before their name Changed. Now this place gets worse every time I go here. I just brought clean 6063 aluminum. They marked it as old aluminum sheet they paid me $.65 for the same stuff that western metals pays me $1.35 for. what a joke. If you want Fair business go to Sims metal or western metal.
I once gave this place a 4 star review then changed it to 1 star based upon a single interaction with one of the employees.
I'm now changing it to a 5 star review. Everyone has a bad day. Maybe being under the gun by leadership had him stressed that day. Either way, I did return because of convenience and found both guys working to be pleasant and even humorous on several occasions since that one-off encounter. Thanks so much, guys! We definitely owe y'all a beer!
I formerly gave this place a 4 star rating (3 months ago).
If my experience then had been anything like my experience today, I would not have come back here.
It's not because the dude deducted nearly five dollars due to "waste". (Never happened before)
There was certainly a little dirt in my bucket. Not a lot.
It's not because the dude made me run a magnet through my scrap three times. (Never happened before)
Turns out there were a few shells that weren't brass. I wouldn't have known otherwise.
It's not because he walked away and left me waiting to finish the transaction as if my time wasn't valuable.
It's because the dude was rude. His attitude isn't conducive to interacting with the public. He may have been someone's superior at his job, but he is not superior to me or anyone else. It would serve this establishment better for him to know that.
I won't be back.
I post 1 star, then it goes to 2 star they really need a zero star!
Couple times a years a have taken scrap copper from job site, just pieces left behind, 40-60 worth. . They have changed to a Dash card. What a ripe off! Stay away fees on card are outrageous!
$24 was gone just in fees trying to take 40 off card . Was only 46on there! Read the paper went to an ATM that said Free, nope only to find out $1.75 per try saying error ! When I called rude people and said too bad.
Will never go here again. End they end had to make a purchase to use $22
Lairs and theives. Dropped a 1,000 lbs of steel and they said it was tin. On top of that they were extremely rude. Approached me and said "what's your problem". Wonder if their employees really know what steel is.
Cashier very rude. Treated me like a criminal when I tried to sell her a catalytic converter with proper paperwork. Thank God there are other yards that took it eagerly!
Schnitzer currently has the best price on non-ferrous metals and batteries I started calling ahead to the three major recyclers I go through and they have the best prices over the last month anyway
Only place in Reno where you can bring your "scrap" metal in in a shopping cart. Hey, if you still have your battery saw-zall on the cart, No PROBLEM! After a long night of recycling, (tweaking?) Who wants to have to swing by your house and drop the saw off?
Or if you have a matching set of 4 aluminun wheels, with no damage, just taking up a lot of room in your shopping cart, this is the place for you!
5 stars all the way!
Half a star if I could do it. Cajoled someone with a pick-up truck into giving me a ride down to the Reno, NV location at 5th and Valley this morning - along with my nearly 100 pounds of aluminum cans - because the "Schnitzer Steel Reno" website SPECIFICALLY listed aluminum beverage cans under the "What We Will Accept" heading. Got down there only to be told "oh, we don't take cans." When I told the attendant that's not the information given on the web page, all he had to say was "Uh, I have no idea what the web site says...but we don't take cans." Thanks alot for NOTHING, Schnitzer. Time to check what your site says - you're misleading people who are least able to "just roll with it."
The Gentleman was very helpful. I really don't know to much about scraping. But the Man handling the copper and brass area was very kind and patient. Not sure if pricing was accurate as again I'm not familiar with the industry.
Fast service. I pre weigh all my metal and they have always been accurate never ripped me off . Schintzer seems to be a great company. I've left Happy 90 percent of the time. Plan to increase my business with them dramatically in the future. Bottom line is they pay the best prices for my metal.
Rude. Cheap prices . Usually get $1.5 per pound. Told 64 cents. Asked why so low was told you can always take it back. Not like I could go to many places either
The guys that work here are the best. They are funny, helpful, and seem to always put a smile on I our faces. thanks Jake, Andy, emiliano, Jake oh already said ur name...😂
Website
