Copart - Las Vegas in
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Address:4810 N Lamb Blvd Bldg 1, Las Vegas, NV, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto auction
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Website:
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Zip Code:89115
Working Time and Location
What clients say about Copart - Las Vegas in Las Vegas (NV)
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No one wants to come to a storage yard after their vehicle has been towed but everyone I spoke to on the phone was friendly. The staff at the lot were even friendlier. A crappy life experience but at least the people here were nice and efficient and it made the event slightly less painless.
Oct 07, 2025 -
I just want to give a gold star review for Faith. She assisted me with my car which was totaled. I surrendered my title to wipe clear my bill which had exceeded 800 . Thank you for your help!!
Sep 18, 2025 -
Worst Auction ever . Customer service is the worst. Fees are extremely high and just to be able to view a car it takes 1 hour!! This place was good 10 years ago.
Sep 18, 2025 -
I had my car there after an accident and the scavengers stole my door guards and custom headlight covers. These places are known for this. How is this ok? How has this been allowed to go on for years and years? Shameful because I guarantee, the property owners are very aware this happens. Disgusting
Aug 15, 2025 -
They had a long line with only one person helping people while other staff huddled up talking, another talking to her coworker, joking. No one said anything like we'll be with you shortly. Then I check my car and they stole some of my things out of my car and trunk. -0 stars from me if I could!
Aug 09, 2025 -
I got my car totaled last Saturday and was worried about it sitting in a lot and possibly getting charged for storage. I wasn’t able to get in touch with someone until Monday because part of the facility is closed on weekends. Once I reached a live representative, she was very kind and patient, walking me through the whole process, which really helped since everything felt overwhelming. One thing to note is that when you arrive, there are QR codes posted in several places that let you register. The wait time varies and can be up to four hours, but you get notified by text message when it is your turn. You do need to stay nearby because the system knows your location, so you cannot leave and come back later. I went around 11 a.m. on a Monday and was seen within about 20 minutes, which was much faster than I expected. Also, if you’re going to get your belongings, you cannot wear open-toed shoes. If you want your license plate back to return it to the DMV, just let them know and they will have someone retrieve it for you. If you have Geico, as far as I was told, you don’t have to worry about getting charged for your car being in the lot because this location is actually one of Geico’s inspection sites. I was nervous going in because of some reviews I read online expecting rude staff and a miserable experience. But the staff was actually nice and helpful, which made the process a lot less stressful. Especially when your car is totaled, having a smooth experience like this really matters.
Aug 08, 2025 -
I went there to pick up some stuff from my totalled car. It does take about 30 minutes in line to get to speak to someone. The place is clean and the office girls were nice.
Aug 07, 2025 -
We had a strange circumstance with my daughter’s car after she had her first accident, and the car was taken to 57 storage. Every single employee especially the manager (on 8/5/25) that I talked with were extremely kind and compassionate. They helped me navigate the situation we were in, and went above and beyond in helping us get my daughter’s car out of their storage. I cannot thank them enough for being such a beacon of kindness in an extremely emotional and stressful situation. While I hate having to have encountered them because of my daughters accident, if we ever find ourselves in this situation again, we will absolutely insist on 57 storage being the place we insist on going to.
Aug 06, 2025 -
The teller was friendly and helpful but forcing people to download an app with a confusing interface just to check in is horribly frustrating.
Jul 28, 2025 -
I was concerned that it was going to take forever since most people don’t realize you have to scan a QR code to check in. The system didn’t seem effective and only half the employees seemed to be working behind the counter. I did hear some very good Tea though to entertain me while I watched Tiffany Carter do the work of 3 people. She is obviously a leader in the team and keeps the place running smoothly. She was able to multitask issues and had the answer for everything even missing items. She got us in and out faster than in thought. She is the only reason this gets 5 stars.
Jul 23, 2025 -
Thank you to Faith for the amazing customer service! We were able to get in and out smoothly and retrieve all belongings from our car.
Jul 23, 2025 -
Terrible experience. Not handicap-friendly—no bathroom, nowhere to sit, long wait. They gave my spot away in seconds, and when I called it out (because I was upset), the staff got defensive. They assume everyone uses a smartphone, which makes it hard for elderly or disabled people. Do better, Copart Las Vegas.
Jul 02, 2025 -
All of the tellers were very helpful and friendly!!!...the pleasantness of the team there really helps people a lot with the difficulty of the loss of their vehicles.
Jun 25, 2025 -
Absolutely disrespectful to have customers out in the sun for over an hour just to do a simple transaction like picking up a title.
Jun 17, 2025 -
Don’t get your car towed here customer service is definitely a 0 and the worst part of it all is they have dozens of people waiting outside in extreme heat and there is nowhere for guest to be welcomed when arriving at this location The workers are placed in a trailer and customer’s are asked to wait outside where Everyone was standing or seating on the side walk waiting! This is very unprofessional!!!! After speaking with previous customers they said it has been this way for over a year !!! THIS ISN’T OK !!!!!
Jun 10, 2025 -
The experience was fine for what it was, but they haphazardly threw all of my stuff in a big trash bag. No regard for my personal items. A lot of things are tangled and crunched up…
Apr 01, 2025 -
Got in to a car accident. My car was taken to this place. I called ask if i needed an appointment to get my things, they said no! Ok arrived at 8am first one, waited for an hour and half for them to get my car, they went through my stuff, who gave u the right to touch my stuff!! And what you think I wasn’t going to notice that you took my coins!?! I know what i have in my car!! Looks like you are not getting paid enough that you have to ripoff people with their charges!!
Mar 23, 2025 -
they went out of their way to help my elderly grandfather get items back from his car when he can’t drive. I was trying to run it all from Washington State and they were amazing especially Tonya. She went above and beyond.
Mar 12, 2025 -
Went to retrieve items from my wrecked vehicle and Ms. Laura Cooper made it extremely easy for me. I am so grateful for her assistance. The process was relatively easy, but she was awesome. It was Great dealing with someone who knew what their job responsibilities are, and seem to appreciate ther job. Kudos to Ms. LAURA COOPER.
Feb 26, 2025 -
I cannot say enough negative words in this review to express all my feelings. Just to get started, PLEASE DO NOT ALLOW YOUR CAR TO EVER BE TOWED TO A COPART FACILITY! Ripoff alert. They charged practically $500 to tow from the location to this lot. 57 Storage & CoPart is the biggest scam ever. It's a complete money grab and they exploit the most vulnerable after the most inconvenient difficult part of someone's life. In most cases insurance will give you a hassle covering the full charge and not cover the costs endured by this facility. They move cars around with CAT forklifts like they are junkers only when a small fender bender occurred and your car needs MINIMAL repairs. Never ever allow a tow truck to take it till this lot, they are notoriously known for holding people's car ransom until you pay that hefty price to remove your car or forced to surrender ownership to them. AVOID AVOID AVOID !!!
Feb 26, 2025 -
If I could rate zero stars I would, they took my totaled car within 5 minutes of my accident and the tow guy gave me a random card to a dealership, I didn’t know where my car was for a whole month! Then finally got a letter in the mail so I figured they had my car, they had the nerve to tell me i owe them $1,100 ,because my car has been there for a month…. When I had no clue they even had it. Tell your workers to give out the right business cards SCAMMERSSSSSS.
Jan 21, 2025 -
Daughter had a tire blow out and her car ended up on the rocks facing the opposite way on the road she left a note stating the time and date and that she was waiting for AAA she livrd 2 miles away and only needed a tire change. When she returned copart had her car hooked and AAA was there but copart refused to unhook her car and told her it would be $700 to tow it to her house did not offer to unhook it for any less and took her car cross town where they charged $750 for collision clean up and god knows what else the car had a blow out and that was it no other damage and she drove it from the yard after AAA changed the tire the next morning How does the city have a contract with crooks? How is it legal to charge that kind of money even to the company we end up paying anyway. Now we have to go to small clames and deal with this headache. Copart emailed and stated they accidently charged too much and offered a 50 refund of the $750. Freaking savages!!!!
Nov 13, 2024 -
Amazing customer service. Leo Cisneros was an amazing help and explained everything thoroughly. He made my experience so much more enjoyable, especially during a stressful time. Thank you so much Leo!
Nov 01, 2024 -
4/5 Car accident they towed to this location. piece of advice during any car accident, it’s cheaper to pay the tow truck driver to tow it to your house compared to towing it here free of charge and pay the yard fees. Front desk agent was very helpful and nice. 2 weeks total $750 Total hrs spent here 2.5 hours (8:30am- 10am) (Didn’t know you can make an appointment to pick up your car, see pictures posted ) If any of you guys have any issues to the left of the desk are business cards with assistant and general managers contact info.
Oct 25, 2024 -
I recently had a highly disappointing experience with Copart. After an accident, the police arranged for my car to be towed to their lot. When I went to collect my belongings later, I discovered several valuable items missing. I reported this to the employees and was given an email address to contact. Despite multiple attempts, I received no response. Additionally, I made numerous phone calls to resolve the issue but was continuously ignored. Despite promises that someone would call me back, no one ever did. Based on my experience, I find the employees of this company to be untrustworthy. If they have stolen my belongings, they could easily do the same to others. I highly do not recommend Copart.
Jul 13, 2024 -
Copart Las Vegas great customer service, we arrived before our scheduled, and after few minutes one of the loaders approached us, and ask us for our docs to pull the car out, we tell him still have to go inside to finish paperwork, excellent service, inside great customer service,we purchased a 2015 Toyota prius V, with low miles, rear ended for a great price
Oct 29, 2022 -
I have been here since about 3:30. So far they have let two people cut the line that did not use the digital kiosk. Shermonique behind the counter said she would let me know when I can get my items from my car . She never did. I could see my car out th window just sitting here delivered over twenty minutes ago. Nearing 5:00 now they are about to close and I am still standing here waiting behind the counter for my license plates. However, Lindsey behind the counter is a good employee and will try to help you.
Oct 24, 2022 -
Hope you don’t need to come here one day ! Be prepared for - they will not tell you that you have to check in with your phone using a Qcode in the front. I was in the waiting room for 20 minutes and that is when one of them told about the check in process ! A lot of people where there before me and didn’t know either . - the waiting time is never acquired. Told me 14 minutes the first time and then jumped to 45 minutes and didn’t move . I ended waiting over 2 hours . Be prepared - the quick us out of the AC room even with the hot weather ! They cannot have anybody waiting inside. Super rude and discouraged - customer services horrible - look at the pictures . Is not an option be in here today . No choice .
Sep 08, 2022 -
It was top-shelf service. I did not know if I would be able to recover my personal property from the vehicle I was assisted by Nina excellent service thank you
Jun 16, 2021 -
Worst Corart on the West of USA Super slow workers, every time I’m here I need to wait at least 2 hours I count 10 people inside who can work faster, but no, not here
Jan 26, 2021
Nearest Junkyards to Copart - Las Vegas
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