Japanese Car Service in
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Address:5350 Spring Mountain Rd, Las Vegas, NV, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Car repair and maintenance service
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Zip Code:89146
Working Time and Location
What clients say about Japanese Car Service in Las Vegas (NV)
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I've been having a no start issue with my Nissan Armada. Made the appointment and they were able to diagnose the starter was bad. This is a big job and requires specialized tools. Its the one I would not attempt myself for that reason. If you're in a situation like I was you should have a reputable shop do this repair. They did an amazing job and used all OEM parts from Nissan. My Armada is back to full health and runs amazing. Way to go! 5 Stars.
Aug 09, 2025 -
Terrible service — overpriced and completely unprofessional. I brought my car in for regular maintenance because the inspection due light was on. After the service, I picked up the car and noticed the light was still on. No one mentioned anything or explained why it wasn’t addressed. I went back the afterwards, and they took about an hour with the car — but once again, the light was still on when I got it back. So I returned immediately, only to be ignored by the front desk staff even though they clearly saw me. I had to find someone outside, who then told me I’d need to schedule yet another appointment to have it looked at — yeah, I need to come the third time just to deal with a basic dashboard alert. It’s ridiculous to go back and forth multiple times for something so minor — especially when I already paid for a full service. Totally disorganized, with poor communication and no accountability. I won’t be returning and would not recommend this place to anyone.
Jul 18, 2025 -
Been here a few times for various vehicles. They're pretty fair and honest. However, last 2 times I've been here I've been left hanging. 10am appt for oil change, brake change, tire rotation, and diagnosis on a oil pressure light. Didn't yet a time estimate till 1130a. Told me everything should be done within next 3 hrs. Come check in 3hrs later and told maybe end of the day, and some of the parts just arrived 30mins ago. Time b4 they had to hold onto my truck for about a week. Lesson learned: don't expect quick service or accurate updates. Also, the red head at the desk is really no help.
Jul 08, 2025 -
Literally the only place I bring my vehicles. They always do great work for reasonable prices , the owner Mr riel told me my car wouldn’t be ready and I was waiting after work for it he waived the fee for one of the services they provided and got me an uber home. That kind of treatment keeps me coming back. Hope and Tanya on the front desk answering all questions and staying in touch thru out the whole process makes the usually uncomfortable process very relaxed. I’ve been taking my Nissans there since 2019 and will continue taking mine and my families cars there probably forever. Definitely recommend the Japanese Car Care Center for your import or domestic car as I’ve seen everything in their garage bays from super cars like bmw i8s to bmws to my Nissan maxima. They got a comfortable quiet waiting area with massage chairs and couches and Keurig coffee to make the day go by at least comfortably. Definitely check them out
Jun 04, 2025 -
Brought the car in with an issue that I expected to cost $500+. Accidentally over torqued the transmission fill plug. Thought I stripped the transmission threads, but it was actually the fill plug. Thank god. They really could have taken me for my money, and I wouldn’t have known. They also topped off the transmission fluid, and only charged the .5 quarts, not the whole quart like a dealership would do. First impression, but this place is solid.
May 29, 2025 -
One of the younger guys who is taller & is skinny used the wrong oil filter for my car.He was the only person who worked on my car too. He even handed the car keys back with an attitude to the girl up front. It was not the shop owners son too. They happen to use a wider & taller oil filter than my original one for my car. I also never authorized the oil change, they just did it by themselves. The younger mechanic told the red haired girl up front that my oil was really bad when it was only 1200 miles old. Alot of miscommunication with the front office & the mechanics. They also were trying to upcharge me for spark plugs & wires when the wires literally look brand new still when I installed them in Jan of 2025 along with new sparkplugs. Writing this in April of 2025. Im upset that they also did not use a crush washer on the oil drain plug. I have OEM ones at home. I could have given them one. Idk I trust the shop on bigger work but it seems like they are lacking when it comes to the basics. I like the owner Genir, his son is great too along with the rest of his family who work there. I just really wish they could see the impact this had on me today. Had to go buy another oil filter wrench since it did not work with my oem spec one. Also almost got stranded from not being able to go to work as stores close at around 10pm & I was doing my oil change at 8 pm when I realized I did not have the proper tool after draining my oil. Idk I hate to post a bad review about the shop but others have to know that the younger mechanics are tarnishing the reputation of this shop. Also when I got my car fixed the guy did not even repair it right, my steering was somehow off & jagged feeling. I didnt even take the car in for anything suspension or steering related. All I did was ask them to change the check engine light bulb as mine had went out. It was a guy with I believe had tattoos, lil bit tall & white. I dont trust this mechanic but the rest I do. Sucks to have to deal with others who wont really care to do the best for your car. By the shop using the wrong filter it was slowly leaking oil. Im glad I did an oil change after about a 1000 miles to realize the errors they did. Im completely shocked about what I had to deal with months later after a repair. Also my oil filter was super tighten. Not sure if the shop reads reviews but I will have to give them a call in the morning. The red head at the front counter is easily influenced to what the mechanics are telling her. She will recommend their fixes even though you may have already done it yourself or elsewhere such as the basics like oil changes, filter changes, spark plugs, wires etc. The shop felt better a year ago. Also if it makes things better I had to go with my child & this was the way I was treated. Perhaps the younger mechanics are more concerned about their commission than actually helping those who are trying to get by as a family.
Apr 27, 2025 -
I failed smog test and someone referred me to come to this place. I was debating if I should go hyundai dealer. After reviewing hyundai service, I’ve decided to get done here. The technician(owner) showed me what was wrong precisely. My real concern was if they diagnose wrong and charge me so much money, at the end not able to fix it. I was in so much stress for a last couple of weeks thinking what if I couldn’t pass smog test second time. It was a quick repair and got smog test passed. All the staff here are so kind and polite! Glad I’ve found a place to go when I’m in trouble.
Jan 29, 2025 -
A family friend recommended this Toyota auto shop. The owner has a passion for Toyotas, which is a favorable aspect. Making an appointment in person is advisable (they are very busy). Upon arriving for my appointment, I left my prescription sunglasses by the cup holder. Once checked in, I waited for approximately two hours. Not an unreasonable wait time. Upon receiving my vehicle, I frantically searched for my sunglasses, even in the lobby. I am certain I had them with me because I cannot drive without them. I spoke to a gentleman and requested that inquire with his mechanic to see if they had accidentally misplaced my sunglasses onto the work area where my car was being serviced. After a 5-minute search, he informed me that they had not located my sunglasses. This was quite disappointing. "Integrity is paramount." My vehicle runs smoothly, and they did a commendable job at a reasonable price. Their services are more cost-effective than the dealership's prices. I have never encountered any issues with dealership technicians or any other small-business auto shops. But honesty is of paramount importance to me, regardless of the establishment's reputation. Recommendation: Ensure you remove all personal belongings from your vehicle.
Aug 02, 2024 -
They were thorough, friendly, and very helpful helping to diagnose issues with my newly-purchased used car! Definitely planning to come back for any major repairs I need.
Jun 26, 2024 -
Heard this place from word of mouth. Been here 2x to get work done. Honesty, upfront pricing, and professional staff. They let their actions do the talking. Wouldnt want to get my car fixed anywhere else in Vegas
Jun 13, 2024 -
First, i went to fix my car and gave it to them to check, but they told me something was wrong (it was not, at least not what they had told me was wrong). I ended up paying $700 for repairs, but the problem was not fixed, something was still wrong with the car. In fact, instead of fixing the problem they made a mistake and broke something, and asked me for $2000 to fix it. I was shocked and decided to find somewhere better. I went to muffler workshop, they asked me for $1000 to repair the exact same problem. I was already satisfied, but went to one more dealership jist in case, and ended paying $159 for the same problem to be fixed, and this japanese car service.was the one that caused the problem and was going to charge me 2000!
Mar 29, 2024 -
By far the best mechanic I’ve found in a long long time. He knew what the problem was from the other room just by overhearing me explain it to the lady at the desk. I thought it was the transmission for sure but it was the axels. They had it finished later that day for an amazing price. If you have a Japanese car this is the place. They know 4Runners exceptional well. Thank you!!
Mar 25, 2024 -
I brought in a broken 98 rav4 to the shop with radiator problems. Thought it was going to be worst case scenario with the cost of the shop. I had called in advance about how much it would be & the outcome was exactly that! I could not be more happier. Had some body work damage that they could not do in their shop so they sent me to their recommendation. They also did a good enough job to not hurt the recommendation of Japanese Car Service. I have sent others here to the shop only because I know they will do the job & take care of what has to be done. I believe the mechanics name was Genir "with more of a H sound for the G" & the taller fellow that did not talk but also assisted with Genir. Kinda reminded me of Penn & Teller but with the shorter guy doing all the talking. The lady at the counter is also great & does her job more than exceeding my expectations for a car repair shop. She remembered my car when I came back the following day & during calls to the shop. Little stuff like that from the crew who do the repairs & those working the front counter will always make me want to prefer going to a local business. The bigger chain shops are okay but at the end of the day the higher ups have lost their touch with the everyday customer. I did not feel like I overpaid but did pay for the service I have requested. I was only told about the damage about the body work due to the fact I wanted my hood to close again & did not know the reason behind it til they told me why. Figured id share my outcome with the shop & will continue to come here when I have a Japanese car.
Mar 07, 2024 -
Gener runs a top notch shop providing thorough, affordable and dependable service! He doesn't just do the job and let you go rolling away without giving the green light personally. The man stands by his work and cuts no corners. If you want to deal with a professional who will be straight with you about how your car is truly working, look no further. This is the best shop in town!
Feb 28, 2024 -
Japanese Car Service was awesome. It was easy to get an appointment and they looked at my daughter's car to diagnose a problem with the hatch back release in a reasonable amount of time. They did not charge a hefty diagnostic fee like the Hyundai dealership would have, or like Asian Imports was going to charge (around $200), which was really appreciated, and made it affordable for my daughter who has to watch her expenditures closely. They got the part in one day and fixed it the next, and it barely cost $100, and $60 of that was for the part. The desk lady was so nice and explained everything well, and gave us confidence that it would be fixed right the first time. We liked the service so much that I am now considering taking my own car there. Thanks for a job well done!
Nov 04, 2023 -
Best car garage I’ve ever been.. Owner and the staff are friendly.. I am very satisfied with their work.. they service all the cars that we have.. it’s easy to make appointment or if in case something is acutely wrong with the car, they will do you as a walk in.. Thanks guys.. keep up the good work!!!
Sep 16, 2023 -
My transmission gave out while I was in town for a business event. I tried 2 other places, including the local dealership for my car and got nowhere. I pleaded with the service manager at the dealership for someplace he'd send his family and JCS was were he quickly recommended. I called them up and despite a full day, they agreed to look at my car. Comfortable waiting room with snack machines, sodas, and water. Couches, massage chairs and a bathroom made it easy to settle in for I presumed would be a long wait. I watched 2 different employees drive my car and within an hour I was told the news was as a I thought and they had a quote already ready to provide a replacement service. The quote was solid, came with a warranty and they had already arranged to do the whole replacement by end of day the next day to accommodate my travel plans!! I have been to a few really good mechanics in my life, and I really appreciated the kindness of the staff, the expertise of the owner and mechanics and the above board service I received through the whole process. I live 3 hrs. from Las Vegas, but it would be well worth the drive to have them service any of my vehicles!
Jun 16, 2023 -
Great Facility and expertise. I found that they had solutions for me to choose my best alternatives. I have confidence they have a high standards in their work, using original parts. I will go to JCS whenever something is needed on my vehicle.
Jun 15, 2023 -
$85.00 For a oil change when it's not even 4 qt of oil and then the filter and washer. Material cost for me would be near $35.0 an I would still have a quart and a 1/2 left for next time if I was to buy a 5 court jug. Not to mention how they get a discount when buying materials. But I'm getting told that they use genuine oil. I would still have gotten brand name to note. So you need to fix those prices. Because that's on a 1.5L engine. I never paid that much on the East Coast. But sadly people are less tech sabby here and would still paying it or not do it at all.
May 22, 2023 -
I took my Toyota in to have the back passenger door window fixed and they were awesome. The quote and services was outstanding. I'd recommend them if you have any automobile issues. They're great people.
Apr 20, 2023 -
Very happy with their service. I was able to make a same-day appointment and my car was fixed in a few hours. They didn't try to throw in a bunch of repairs I didn't need either--- just changed my spark splugs, did an oil change, and sent me on my way. I will be taking my Altima here for future repairs.
Aug 01, 2022 -
I would highly recommend Japanese Car Service to anyone I know. I took my car in to check the AC since we had to go back to CA and the temperature was in 3 digits. Upon 45 minutes of inspecting, I was told the compressor of the AC was broken and needed to be replaced, and we still had an extension warrant for my new car. Before bringing it to Japanese Car Service, I called the car dealer and was told an appointment was unavailable until 2 days later, but we had to go back to our CA home a day earlier. After we explained it to Nicole (I believe she is the owner of the shop), she immediately call the nearby Honda dealer and made an emergency appointment for us. My car was fixed in time for our trip home. After all this work she didn't charge us anything and she refused the tips we offered for the work, she insisted they have lots business, and they’re busy so no need to pay for something that they didn’t fixed. Nicole manages a very honest/helpful car service business. I'm very satisfied with the Japanese Car Service. I will come back to this shop and definitely recommend it to everyone. Nicole, your kindness is deeply appreciated. Candy Pan, CA
Jun 18, 2022 -
I would recommend Japanese car service to anyone. I took my car in for brakes and a fluid leak. Apon inspecting the brake I was told I didn't need brakes. I had a crack in my oil pan. It was replaced and no leaks. I easily could have been told I needed the brakes so that should have made more money off of me. They are very honest and great prices. I'll be back for any future auto repairs... Thanks guys ..
Feb 01, 2022 -
I have no complaints. Quality work. Up front pricing. I was actually referred to this place by a car dealership service representative and it was a great suggestion. I've had my car here several times and have never felt over charged or had to keep coming back for bad work. . I drive a Toyota Avalon 2013. Again Each time I come here I found good prices and quality work. fast work and never a hidden surprise for cost repairs. 5 stars in my book.
Sep 09, 2021 -
We were traveling to Vegas from another state when our transmission gave out. We made it but had to find a mechanic. This was a scary situation because we weren’t sure how long this was going to take let alone if we could find a mechanic we could trust. We were incredibly lucky to have found this mechanic. They were so wonderful - they found a used transmission for a reasonable price and fixed it. We made it home and everything worked beautifully. We would highly recommend them!
Feb 27, 2021 -
These guys do really amazing work. They’re totally up front and honest, they sure as heck won’t sell you anything that isn’t totally necessary and they truly care about you and your vehicle. Not to mention it’s at a price you can’t beat, especially considering the quality of work. I highly highly HIGHLY recommend them, I drive all the way from Boulder City to them and it’s well worth it! The one thing I would change is the completion date communication. I’d rather be told it’s gonna be a few days longer than I hoped over thinking I’ll have my car for the weekend but then not have it :/ Really tho, it’s a small thing that won’t stop me taking my vehicle here every time! Thanks guys!
Aug 25, 2020 -
Excellent service! I took my 2001 Subaru here for 8 years. It had a lot of miles and a lot of problems over the years and I was always very pleased with the repair work, ease of getting an appointment, time it took to repair, and cost. The staff are really helpful and nice folks. Over the years they recommended I get a newer vehicle. When I purchased a lemon from a dealer they coached me on how to take it back and get reimbursed. Now, with a new Toyota, I haven't been in for awhile, but I trust these guys and recommend them to everyone!
May 23, 2020 -
I have a 1993 Isuzu Trooper long overdue for service and had trouble finding a repair shop what wanted to deal with it. Japanese Car Service agreed to see what I needed, ordered the parts and took their time to do the repairs properly. When the work was completed, they called me. When I arrived the owner made sure that I saw all of the old parts and explained the defects found. He even told me what was not needed and what checked out OK. The entire staff had uniforms, were courteous, the shop was clean, and they were busy so obviously they have a lot of dedicated customers. The charges were reasonable for the high quality of the work being done. Mr. Riel, the owner said that the engine was good for another 100,000 miles. This is definitely the place to take your car for superior service.
Jan 15, 2020 -
I've never been so happy with a mechanic before. Honest, good pricing, and my car is working better than ever. Thank you so much! I had taken my car to two different mechanics before here, who did work but not fix the problem. Japanese Car Service found the real source of the problem immediately. They definitely know their trade.
Aug 02, 2019 -
My family and I have been going to them for 10 years now, and they've serviced all three of our cars. They're always nice, informative, never have I ever had a problem or felt I was being over charged. 10/10 great people.
Jul 22, 2016
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