This review may change once I hear back on the next business day. I ordered front seats for my 2012 Ram 3500. I received the "new" seats for my truck. Got them home. Pulled into the shop and took out the old ones. Went to put the ones I received in. They were soaked, and ended up being for a year newer and 1500. One of the electrical harnesses to the driver seat was cut, so that won't work. And the connections are different in the 2013 vs the 2012. Right now, I'm giving a 2 star rating. Communication was good. Satisfaction is not there at the moment. I didn't get to this situation until after hours on a Friday. Hopefully this situation will be rectified come the next week.
Came in for a CLA 250 fender,got helped by Daniel, he really took it upon himself to make sure that I was satisfied customer getting the exact same specific part I wanted … Definitely will be coming back.Great company !and shout out to Steve for looking out for me and marking sure customers happy .thanks ya
talked to Orlando today
They need to give these kids insight on cars and how they work can’t just hire anybody
said my part would’ve came in by the 21st it’s approaching September…
780 down the drain
I had an outstanding experience working with Nathan at United Auto Recyclers. From the very beginning, Nathan was knowledgeable, friendly, and incredibly helpful. He went above and beyond to make sure I found exactly what I needed, taking the time to answer all my questions and guide me through the process with genuine care and professionalism.
It’s rare to come across someone so dedicated to customer service—Nathan clearly knows his stuff and makes it a priority to ensure every customer walks away satisfied. His honesty, efficiency, and clear communication made the entire experience smooth and stress-free.
If you're looking for reliable service and expert advice in auto recycling or parts, I highly recommend reaching out to Nathan. He’s a true asset to United Auto Recyclers, and I wouldn't hesitate to work with him again.
I was looking for a rear tail light for an older suv. I couldn’t find one anywhere. I called and talked to Mac. Not only did he find it, but he had it for me in TWO days. Thanks, Mac.
Enjoyable experience working with Mac. Price was fair. Mac answered my questions and made sure I made the best choice for our shop. Will definitely work on transferring our business over.
Mac is always ready and will to go over and beyond to help get you exactly what you are looking for. He is professional and very knowledgeable, with a tad sense of humor added. Reach out, you will not be disappointed..
I’ve been buying from MAC @ United for years. As an employee at another recycler in the area I value his dedication to getting my part needs addressed, finding the right part for the money and his excellent follow through.
.Ive called and talked to MAC several times and I am very pleased with the service he provides, he's always professional and informative, he knows what he talking about and he's polite. Everytime I call I ask for him because I know I will get good service
Mac is the most knowledgeable parts salesman I’ve ever dealt with. Always the right part, great price and all around nice guy to deal with. One time the part was full of grease and he gave me the shirt off his back to wrap it in and keep my trunk clean. Recommend
We have always had great customer service when you deal with Mac! He’s super knowledgeable at what he does and is always willing to go above and beyond. Ask for Mac if you want the right parts!
I WORK WITH NATHAN AND MAC ON A REGULAR BASIS. THEY ARE ALWAYS RESPONSIVE AND FRIENDLY AND PROVIDE GREAT CUSTOMER SERVICE. WOULDN'T HESITATE TO WORK WITH THE TEAM AT UNITED!
Do not buy used engine from them! I purchased an engine for $3996
I spent another $1,650 to someone to put it on
Put on my car it was blown. I asked them for refund and labor they said you only get your money back no labor and what was their problem not mine! They should either cover labor or test their parts before selling em to people.
I spoke with a manager but no words from him either!!!
This is one place where you can get parts for 10 year or older vehicle, the business's primary goal is to recycle metal to generate revenue. So depending on the price of metals ( steel, aluminum) the cars are scrapped between 2 to 4 weeks when it arrives on the lot. If the market is slow you may find the vehicle on the lot for 6-8 weeks. The goal is to procure vehicles that are totaled and available for rock bottom price due to age of the vehicle
The probability of finding cars newer than 10 yrs is remote due their market value being considerably higher and does not fit into the business model of this location.
Depending on what you are looking for you may find a bargain on certain parts for some parts post COVID the price exceeds new price on Amazon.
Few years ago their parts price was very competitive or one can say cheap. Post COVID their prices have gone up.
Example - price of a new blower for some Nissan models on Amazon is $30 vs this location which is also $30.This may not be true for high end cars like Merc, BMW, Audi, and Lexus
On the other hand one may find a bargain on a replacement fender, bumper, doors, wheel rims, some hard to get parts. This is very true if you are looking to match your vehicle color or style and it saves a lot of money. The price is fixed and does not depend on the brand or make. The bad there is no way to know the color(not updated online always) or damage until you step into the lot. For the price point the business is offering I think it would be too much to ask for publishing photos of the vehicle.
The business has online inventory checker but is not accurate or not updated frequently. I have been to the lot only to find the vehicle I was interested in has been scrapped.
The location does offer a 90 day warranty that you can buy which helps if you want to swap or replace if it is not working.
As expected you will find part scavengers constantly on the lookout for parts they can salvage and sell it in the open market. So one has to be proactive to hunt.
I'm not a mechanic it just so happens that I own a 14 yr and a 20 yr car and SUV, as it ages some minor issues and minor fender benders occur. I just explore my options at this lot. Lately, as stated above I explore my options on Amazon and Rockauto for pricing before burning my time to head to the lot.
Getting parts here is always a great experience! Ask for Ben ext 3205 and you wont be let down! Always great parts and any issues are handled right away. United Auto Recycler's has the parts, Ben makes it an experience!
Drove up from Omaha, NE to pick up an engine for a KIA Rio. I called to see if it was in stock and confirmed it was. Called back 3 days later and spoke with someone that took my name and confirmed my engine was indeed in stock and on hold for me pending my arrival. I drove up the next day to Fridley to pick up the engine. When I arrived, I was shocked when I was told the engine was sold and no longer available. Long story short, the engine had been located but cost an additional hr + wait to do so. I wish I would have caught the female manager that jumped to action to assist. She was AWESOME! She discounted the engine for my inconvenience and we were finally on our way back to Omaha. Got the engine dropped in the RIO and it fired right up purring like a kitten! The RIO is back in action! Bottom line, the pricing was worth the drive from Omaha and the manager was amazing. I have book marked this location for future needs that may come up!
Never been to this joint but at least one of their drivers is less than competent. This truck clipped my sideview mirror. The driver proceeded to stop and tell me to keep my “middle” finger to myself. Seriously man?
What a great find! The service here is top-notch, and the sales team, regardless of gender, is fantastic. The facility is always in excellent condition, and their warranty is a real plus. The staff is friendly, approachable, and incredibly knowledgeable. I can't wait to visit again soon
Great place for your average American, 1st visit was 20yrs ago. Just sold a vehicle for a great price after 13yrs of owning it. An now somebody can let their vehicle last longer with my old one:) it's a win win situation.
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