Can't say enough good things about James Gang, repairs or towing services. Always honest and extremely affordable on anything they do. Love these guys!
I called Triple A from just South of Mammoth Springs due to running out of gas .
We were very pleased with the service (Excellent)that this company provided.
He had to drive an hour to our location and he was very polite and followed us into Mammoth Springs to make sure we made it to a gas station.
I gave them 5 stars but they deserve more.
Thank you guys.
Rebecca and Dale Masson
Jonesboro AR
James Gang Towing provided top-notch service! I needed a vehicle recovered, and they had it handled within two hours. They even sent me a video walk-around, keeping me informed every step of the way. Fast, professional, and reliable—I highly recommend them to anyone in need of towing or recovery services!
We were headed out from Arkansas to South Dakota when our truck broke down 30 miles into our trip. We got in touch with a fantastic group of folks at James Gang towing. They were fantastic, friendly, helpful and quick to respond. They got our truck picked up and taken to the dealership and brought our camper to a great little rv park called Henry's rv in West Plains, Mo and set it up for us. We could not have asked better service. Thank you to everyone!
Had a breakdown while on a road trip across the USA last winter. Theses guys got us back on the road the next day. One of their mechanics even came in early to get us fixed!
Top notch, professional to the core. My 80 year old Father needed a tow just after COB, and our driver showed up quickly, all the way to Caulfield. The only company we will use from now on.
I got a flat in Thayer and managed to pull into the Valero.
I called AAA and the James gang was dispatched. The driver promptly called me, confirm that I was in a safe location and gave me an ETA.
Upon their arrival, I discovered I did not have all the necessary rods to extract the spare tire from my 2017 dodge ram 2500.
The driver managed to repair the flat, and also replaced my tire with extra rods that he carried in his truck. He and, the other young gentleman that assisted him were incredibly courteous, friendly, and very efficient.
I would highly recommend this company any time to anyone in need of emergency services.
We broke down 5 hours away on our way to South Carolina. They loaded up our other truck and brought it to us . Then loaded up the other and towed back to West Plains for us. They were fantastic! We still got there in time to see our first grandchild born. They were dependable , friendly and fast. The driver was quick and knew his job very well. Thank you all so much and we would recommend them to anyone.
Had to use them three times in three days, because I'm from out of town and didn't know where my car was going. They were WONDERFUL each time! Very timely and very professional. Had to ride in truck with them. Truck was clean and driver was couteous and helpful. Pricing was reasonable, especially for a night tow. Would highly recommend them for any service!
What an overall great experience to help lessen the effects of needing a tow in the middle of nowhere. Being from Canada, we called CAA & they directed us to AAA who then called this company. It was a friday night, close to dark & the dispatch guys were there shortly after we called, ready to tow our truck & trailer. Our truck needed fixing & their mechanic Mark had it fixed the next day within an hour. Overall everyone we met in person was so helpful, kind, friendly & informative. We’re back on the road, less than 24hrs from breaking down & getting stuck in the bush. 5/5 would recommend. Thanks guys!
Great prompt, courteous, & knowledgeable service!
When my vehicle broke down, I used the Geico app to request roadside assistance, & they assigned James Gang as the towing company, who had a truck there ready to pick me & my mom up within 15 mins, the driver (who's name I don't remember) was very nice, friendly, & easy to talk to, not to mention he moved the stuff around in his cab so that both me and mom ride in the cab with him while he took us, & the vehicle to the auto repair shop we requested. He took us right to where we needed to go, & made sure that we were satisfied & happy with his service, & then he made sure that he dropped the vehicle off where the auto shop wanted it to be placed on their lot for them to take care of it.
100% pleased with the services I received from the company & Driver. If you need a tow, you won't go wrong with this company.
Highly recommend!! Excepts AAA. Best service I have ever received at an auto repair shop. We were on our way back home from our vacation and broke down at 10am. They had us towed and repaired in less than 2 hours!! The owner was so nice and explained everything that they were going to fix.
This place is unbelievable! Took truck in for a leaking FRONT pinion seal. Wrench monkey replaced rear seal and called me to pick up truck, when I get there owner says sent wrong part truck not ready? What? Says rear leaking also so replaced (without my consent) can't get part for leaking front till following day. If they just would have said "mechanic" replaced wrong seal it wouldn't been a big deal. But instead said I didn't specify which seal to replace. So....then wouldn't you look at both front and rear to see which one was leaking? I don't think they realized a 4x4 has two differentials one in front and one in back!! AVOID THIS PLACE AT ALL COST
My transmission went out on a Sunday night in Mammoth Springs, Arkansas. I called AAA and they sent Michael of James Gang Towing from West Plains, MO which is about 30 miles away. Michael was there within the hour, was polite and professional and took me and the car over 50 miles in the opposite direction. He was very careful with my car and was a pro in every way. I couldn’t be more pleased with their service. 5 stars.
I was extremely happy with the service provided. James Gang has a very honest work ethic. They informed me every step of the auto repair. I will always be taking my vehicle back to them, not only for any needed repair but, also routine maintenance. Thank you James Gang.
Prompt attentive service. These guys had the right battery to rescue our car and get us back on the road to make it to a doctor's appointment. Their confidence and performance made our day.
These guys are great!!! Very professional, they can work on just about anything! They are all very knowledgeable! They will work their butts off to get you back on the road. Had to tow my vehicle in, it lost a wheel bearing, they were able to get it in at the last minute, with no hassle, get it fixed and get me back on the road that same day!! They will give you the shirts off their backs to help you out, and not to mention the driver named Kevin is pretty good looking!!
My Motorcycle broke down on US60E this morning. After wrestling with AAA, they sent James Gang Towing and Recovery to rescue me. Jim, the owner, came himself and, thankfully, allowed me to ride in the truck with him for the 180 miles to Jonesboro, AR. Besides being a Jar Head, Jim was awesome! We had a nice trip, plenty of conversation, it could not have been better! Thanks Jim!!
Very unprofessional staff, and bad service on car wash! Went to ask what products and process in which car was washed, 5 members of their staff came outside and started cussing me and 3 of them got in my face threatening me and my car. Not worth the money spent for service provided nor is it worth the head ache of dealing with this unprofessionalism.
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