I had a great experience at Riverside Auto Sales in Gautier with Josh Frisbee! Thank you Josh for your help getting my family into a vehicle! I will be back!
I bought my first new truck from Josh Frisbee. He went above and beyond to meet my requirements. He mas many years in the game and knows how to make a deal happen.
Josh really made a lasting impression on me from the moment we met. Very knowledgeable and took time to find out exactly what we were looking for and made sure that it was in our budget. Great experience!! Definitely recommend…
Go see Josh Frisbee at Riverside Auto Sales in Gautier! He is very knowledgeable about the inventory and helped my mom get into the vehicle she wanted! Thank you Josh for all of your help, we will be back! ?
Buyer Beware
This is in response to the review by Loren Price. I used Firestone to do the vehicle maintenance for this car. The car purchased from Riverside Auto in Gautier had multiple issues during service. Worst case scenario across the board. When maintenance was needed it was sent in. I have since purchased a used car through Navy Federal Certified car buying program so my daughter and Loren had a vehicle to use until this car can be paid off or repaired. Loren called to see if they could do something to get the car fixed and the response was a joke. Understand if you use them, all they want is your money and they do not care about the customer!
If I could give no stars. I absolutely would. I haven't even had my vehicle a full calander year and it broke down. It needs more repairs than the car is worth. I bought a 2020 Sonic and it only had 70k miles on it, and I need a whole new engine. It all started a week after I drove it off the lot and just kept getting worse. I called to see if there was anything that could be done because I was stranded in Virginia with no way back, and I was told that by the state of Mississippi they don't have to disclose minor accidents the vehicle was in to the customers as long as it was drivable from the scene (my vehicle was in a front end accident), and that they couldn't do anything as the sales guy was chuckling laughing and said the best we can do is when you get the car back here we just built a new shop at Gautier, and we're about to hire 2 new mechanics to have a full team.....what the hell kind of customer service is that? Your laughing, won't offer any other help, you sold me a car you knew was crap from the start, and that's it. Had they been more personable, more compassionate, and eager to help try to figure something out this review would be totally different, but they did the opposite. Anyone looking for a nice pre owned vehicle. I wouldn't shop here.
I worked in the car industry for 2 1/2 years. Not all used small chain dealers are like this.. proceed with caution if you decide to shop this one.
I have had the pleasure of working with Josh at river side auto! He is so patient and he gets the problem solved. We love our car and are so thankful we got to work with Josh in the process❤️
Highly recommend!!
If I could give a lower rating, I would. The sales lady was quite nice, however, the vehicle broke down within a couple months. They’ve had it in their service department in Gautier for over a month. It still isn’t fixed. I’m told by mechanic that he is by himself and is very busy. That’s after multiple calls without answer. The few times we spoke, I was told I’d get a call back that day. Never happens. I would not recommend them to anyone. Because I purchased the car with them, I don’t think I have a choice to take it somewhere else. Thankfully, it was still under warranty for the repair needed. Minus 5 stars!
Cool people, but sold me a car that had a faulty starter. Had car for a week and car wouldn’t start in the cold. brought it back to them for them to look at it and told me the negative cable was loose and they tightened it. Car proceeded to still not crank. Had to bring it to a dealership to find out the starter was bad when I bought it.
My 78-year old Father bought a 2005 Red truck from you guys. No more than 14 days after he paid in full with a cashier check the vehicle started to fall apart. Last time I spoke to my Father was 9/20 and now the truck stopped working and no one has heard from my Father in over three weeks. Thanks a lot for selling my elderly father a total piece of garbage and now no one can get in touch with him. Taking Advantage of a Senior Citizen like this is appalling.
Great place to buy a vehicle. Staff was very professional and welcoming. Shout out to our salesman Josh! He was very knowledgeable and great to deal with. He made my car buying experience a 10/10. Very pleased with my experience. Definitely will be recommending them to others. Thanks again.
Riverside Auto is my go to for all my auto purchases. I recently purchased a Jeep from them and hands down one of the best experiences I have ever had!! Donald was my salesman and he was on top of everything the entire time! He answered all of my questions and helped us find the SUV of my dreams. He is beyond friendly and great to work with! This is our third purchase and will always go back for all my car purchase needs. I recommend everyone go to Riverside ask for Donald !!!!
I had an amazing experience working with Donald on purchasing my new vehicle. Donald was 100% professional and made the car buying experience pleasurable. Donald listened to me, asked questions, was extremely knowledgeable and helped me make the perfect decision on a vehicle. Never thought I'd see myself in a Kia but I absolutely love it! I would recommend Donald to anyone looking to buy a new car. Thank you to all the other staff as well for making a sometimes stressful event and Win/Win!!!
I bought an amazing car today. Britt Lawrence helped me through the whole process, was very professional, honest and had excellent customer service. He went through every step with me and made sure I understood everything. He even filled up the car for me. I would highly recommend not only the dealership to friends and family but also Britt as their salesman. 10 out of 10, great experience. I love my new car!
I purchased my 1999 Tacoma from Britt Lawrence at Riverside Auto Sales. Superb experience. I was late for my appointment and went to the wrong store at first and Britt Lawrence maintains great professionalism and Christmas spirit, showing great patience with me. Happy with the new truck, and happy with the fair pricing. Thanks Britt for the great first car buying experience. Happy to do business with this small, customer-oriented business.
Had an excellent experience with Riverside on 2/27/17. My salesperson Emily done an excellent job assisting me and helped any way she could. The lot is exceptionally clean for a used car dealer, that made a very good 1st impression. I even got a call back from the office manager a couple days later to make sure everything was ok and that I had a good experience. I highly recommend Riverside to anyone looking to purchase a clean used vehicle.
David Thornton
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