Mark's Towing in
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Address:3670 Kennebec Dr, Eagan, MN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:55122
Working Time and Location
What clients say about Mark's Towing in Eagan (MN)
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Very aggressive flatbed driver. Driving less than a car length behind cars flowing with traffic. That is dangerous and irresponsible. As a semi driver and former instructor, this behavior is part of what gives our industry a bad name. They know better and should be much more professional. They represent your company and you should be ashamed.
Mar 05, 2026 -
The grossest customer service I’ve ever received for being on the phone for 10 minutes. Thank you so much for hanging up on clients that live in Eagan.
Feb 19, 2026 -
Was charged ridiculous fees for a tow. Was charged a $800 clean up fee for breakdown tow. Was told that he price is higher if insurance is paying for it as appose to coming out of pocket. Biggest con artists around do not go here unless you want to pay $1800 for a breakdown tow!!!!
Feb 13, 2026 -
OMG Service is ok, but you don't know how to arrange payment!!! Its takes me so complicated, you waste my 60 min!!!! So stupid company, don't know how to do fast business!!!! After payment I still need to made 5 phone call to release driver, really stupid and slow motion company
Jan 14, 2026 -
THANKS to Brandon #748. Even out of your way to help me . It meant so much it was so kind your patient I just want to say thank you so much. And thank you to the gentleman named Sean that help me track you down!! Appreciate you both. I always look for ways to pay it forward. Please continue to have a warm kind and giving heart.
Jan 05, 2026 -
10000% recommend. Had never used their services before, but I had gotten into an accident and needed to get my car towed to a Caliber. Draven was super helpful despite how frazzled and inexperienced I was with these types of things. The guy deserves a huge raise for his patience and kindness!!
Dec 11, 2025 -
Guy on phone- "You're going to need to sit and wait 45 mins because I don't feel like collecting payment over the phone" Called another company and got it taken care of correctly and immediately from a quick phone call and cc over the phone. Got it done for $65 less too🤣 I didn't even care about price. Charging a premium is fine, but the service needs to reflect it.
Dec 08, 2025 -
Cody was just a great driver ..he took care of me and pushed my car to get it on the truck and was very customer friendly..he is a super guy ...thanks again for the great service this morning
Nov 21, 2025 -
I locked my car keys in late at night and they came within 15 minutes and got it open immediately!!! The guy was super nice (can't remember his name) 10/10 😊 very professional, awesome guys
Nov 19, 2025 -
Chad was awesome and on time. 20 minutes tops from off the phone to loading the car. Great employee
Nov 07, 2025 -
Stupidly locked myself out of my car in Eagan in the early morning. Mark's towing responded and came out very quickly, Dan was the person who helped me and was able to unlock my car in literally 2 seconds. Great competitive pricing, thank you!
Nov 06, 2025 -
Hunter is amazing at his job. He got to us very fast and tried to fix our issues and once we couldn’t get it fixed he loaded up the car super quick and he was very easy to talk to compared to our past experiences with other companies. He rocks at his job and saved us an uber ride fee home. We greatly appreciate him!
Nov 04, 2025 -
Took my car when I just went to the bathroom then charged me 450 and will only take cash so they can hide it. Stay away bad people definitely going to hell
Oct 29, 2025 -
Around 9:50–10:00 PM on Tuesday night, October 14, I was driving between Highway 13 and Diffley when I was aggressively tailgated and flashed with high beams by a Marks Towing vehicle. I was going the speed limit—55 mph, possibly even a bit over. Instead of safely passing me (which was entirely possible, as there were two lanes and the other was clear), the Marks employee chose to speed up directly behind me, going at least 65 mph as he approached my vehicle. I have never used Marks Towing before, and after this experience, I never will. Having employees drive so recklessly in a company vehicle is both negligent and dangerous. Had I not been so shaken up in the moment, I would have quickly noted the license plate as he sped past me and contacted the police immediately. I don’t know if this was an on-call employee or not, but I was planning to call Marks Towing to report the incident—until I saw that they were already closed.
Oct 15, 2025 -
Excellent experience from start to finish. Shawn stayed in communication with me throughout the process, and he was great!
Oct 04, 2025 -
I had a good experience with this company. I was involved in a serious collision on the interstate and the marks employees that showed up in response to the state patrol request were empathetic and very efficient. It was a stressful situation and I felt they were making it as easy as possible given the circumstances.
Sep 19, 2025 -
A few weeks ago, we were involved in an accident and our car was totaled. The vehicle was towed by Mark’s Towing at the request of the police. Unfortunately, our experience with this company was extremely negative. When my wife went to their lot to pick up our son—who was shaken, upset, and still in his National Guard uniform after coming from work—the tow operator acted unprofessionally and inappropriately. He pressured her to have the severely damaged vehicle towed directly to our home, despite the car being unsafe, unsightly, leaking fluids, and destroyed on both ends. His insistence became more aggressive after he learned that we carried liability-only insurance. I explained to him that the insurance company would cover the charges since the accident was not our son’s fault and that we could resolve everything on Monday, as this incident occurred on a Saturday. Despite this, he continued to insist it could cost us “thousands” unless we immediately agreed to his terms. Under pressure, we ultimately paid him to tow the vehicle from Eagan back to Eden Prairie. The tow operator was argumentative and dismissive throughout the process, showing no concern for professionalism or courtesy. Shockingly, he even engaged in inappropriate political commentary, despite knowing our son was a service member. This was both disrespectful and offensive to our family. In short, Mark’s Towing demonstrated a complete lack of integrity, empathy, and professionalism. Our experience with them was extremely bad, and I would strongly advise others to avoid using their services.
Sep 08, 2025 -
The front desk guy “ringo” has absolutely no patience and cannot deal with answering simple questions. He gets very upset if you don’t immediately sign the paperwork in front of you even if the paperwork is to release a car to insurance saying you have got all of your personal belongings. WHEN YOU HAVE NOT gotten any of your belongings from the car. All the other staff were super friendly. You would just think the guy sitting In the very front would be able to answer questions without getting upset.
Sep 04, 2025 -
Broke down 60 miles from home. Called triple a and they were there almost immediately. Driver was courteous, informative, and diligent. Would recommend
Aug 20, 2025 -
I unfortunately came in contact with Mark’s towing under a bad circumstance in which my car was towed from the mall of America by them. However, my interaction with Mark’s towing was a very positive. They treated me with respect when I came to pick up my car and they were also the solution for taking my rental car back to the airport. The driver was very courteous and kind and was really a welcome, relief and blessing after such a tumultuous negative experience of everything leading up to that before coming in contact with Mark’s towing. Towing companies always get really bad reputations but this company was wonderful to work with and I would definitely work with them again if I had to in the Minneapolis area.
Jul 25, 2025 -
Luckily I've only needed a handful of rows in the last couple decades, but since I've been living in Eagan I've always used Mark's and always had good service. Today my kid's Highlander had two flats and Draven was super helpful and friendly as he helped us get the car to a tire shop.
Apr 28, 2025 -
I'm so impressed. We were stuck at MSP with a dead battery; they were there in 20 minutes and charged a fair price. We were foolish and accidentally turned off the car a couple of minutes after they left. If they'd charged us a second time, I wouldn't have been upset and would've still given them five stars for the service. But they didn't. Maybe I'll leave the lights on again next time just to experience their service and pay them again. Thanks, guys. It is a pleasure to do business with such great people.
Feb 18, 2025 -
We’ve had to rely on these guys twice now after having issues with our Chrysler not starting upon returning from vacation. They were knowledgeable and responded very quickly. Super appreciative of their service, and highly recommend.
Feb 10, 2025 -
Left my dome light on in the airport parking lot. Came back from a 5 day trip to a completely dead battery. Got Marks Towing number from the airport assistance. Called- friendly human answered the phone, took my information, and said they would have someone there in 15-20 minutes which I thought was fantastic! Imagine my surprise when they pulled up in less than 10 minutes! I was greeted with warmth and respect and he had my car jumped and my receipt ready in about 5 minutes!! What could have been a disaster was nothing more than a minor inconvenience!! Amazing service- highly recommend!!
Dec 08, 2024 -
Jeremy from Marks Towing did an awesome job getting our car with a flat tire towed to the nearest tire center. They showed up in > 20 minutes and even gave us a ride. Highly recommend!
Jul 23, 2024 -
Big shout out to driver, Mark! My old man asked for a tow recommendation and I couldn’t think of any place better than our neighbors at Marks towing. Mark took the time to transport this vehicle with no issues. No scrapes or issues whatsoever. Extra boards were brought to help assist a lowered Vette. My father and I both thank you for your patience and loading skills with our track car. I recommend Marks towing with 100% confidence.
May 31, 2024 -
Awesome team. Had a pleasure of working with Sean. Wasn’t a car issue but they hauled some freight for us on one of their local flatbeds on a last minute request! Will use again!
Aug 30, 2023 -
Spun out partially into a ditch. Called Mark’s Towing and they said they’d be there in 40 minutes and were there in 30. Winched me out and I was on my way. Prompt professional service at a competitive price. Would definitely recommend.
Jan 14, 2022 -
Excellent service professional staff. Nice equipment. Fast service Needed Marks, again today. Everything you would expect from a traditional hometown company!
Mar 13, 2021
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