Peterson's Towing in
Cadillac (MI)

We want to give a big shout out to Petersons towing and Allen! Our truck got stuck way back in the woods as google maps brought us there. He told my husband he wasn't going to leave him out here. We appreciate all his hard work perseverance. I want to thank dispatch as well,when I called looking for help she was very kind and honest. The Dorans

Awesome job today with the rotator. Got our farms semi truck and trailer back out of a deep ditch. Very courteous and professional. I would recommend them to everyone. Thank you

Very timely arrival and Corey was super helpful and professional

My husband followed GPS and ended up on a seasonal, unplowed road and very stuck. Our insurance company sent Auto Solutions- who when they got there said no way - and left him! By now it’s after 9 pm. He called Peterson dispatch who offered help right away. Less than 30 minutes later, their driver was there and worked hard to get my husband out! We truly appreciate his effort and kindness. Thank you for saving the night!

Very pleased with the service they provided. Got us out quickly and safely, thanks again!

Called up to see how much a tow bill would be and was told it's 170$ not even 30 minutes later after getting there it somehow went up to 250$ this place is a joke lol I haven't been a customer of yours yet I have used you twice and both times it was way more than it was supposed to be and trust me I wish I wasn't a customer and it seems you have a hard time finding anyone in your records wonder if it the same with vehicles

It was a bit of a wait but we were notified of that when we called. We were thankful to get a local company and not a 1-800 from who knows where. Brandon came to rescue my Father's Class A motorhome which is his home. He was AMAZING! Very knowledgeable, thorough, professional and did an amazing job. We were so grateful for such a wonderful experience. Thank you Brandon!

I was camping at Mitchel State Park this past week-end when my van wouldn't stay running when I was getting ready to leave. It would stall within seconds of starting. I had moved it to pack up my stuff, so I knew it was running just fine before this. So I called Peterson's towing. The driver (wished I had gotten his name) figured out that my door locks (turned to the key in the door, repeatedly) were the reason behind the stalling. The security system will make your lights on the dash and your tail lights flash (which i didnt know) when there's an issue. Which also caused the stalling of the engine. I drive a 1997 olds silouhete, so she's old but runs great. I so appreciate the driver for figuring this out so I wouldn't have to have my van towed to their service shop and then having to drive back to Cadillac to pic her back up. Thank you Peterson's Towing!

While leaving Cadillac, Michigan from our our vacation last week, our 5th wheel camper unfortunately suffered a blown-out tire. I contacted our insurance company, and they texted me back saying that they were working on finding us a towing company, this went on for roughly an hour and a half to two hours with still no one showing up, so I canceled that service. Next I called Petersons Towing and was told they could send someone out, it ended up being about 45 minutes before the drive showed up. The driver was able to take off the blown out tire and replace it with the spare that we had with us, which cost us 95 dollars. As he was finishing up I noticed that my 4 way flashers had stopped working. Well after sitting on the side of the road for 3 hours the battery had run down. So I went back to the driver who was making out the bill and told him what had happened, he said that I would have to call back to the company so that they would issue another customer service number. And he said you won't be charged any mileage (no shit, you're already here) but then proceeds to charge me 55 dollars for jumping my truck, which took maybe 4 minutes. To me, that is just not right, that's taking advantage of a person in a bad situation.

Brian Peterson is a good guy, nosey neighbors got involved and had his guys put my vehicle in the wrong spot, even when i was very irritated on the phone he sent his truck right out and corrected the issue for no extra charge.

First of all best prices i have EVER seen for towing. The customer service is top of the line. I was stranded with a bad flat on my trailer with a literal ton of wood on it. Didn't have to ask nothing. I suggested taking some weight off to help loading procedures and he help happily. He was kind the whole time and helped me unload the Lumber into my truck and then helped me strap it down. Can't beat that.

I don't usually leave reviews, but I was encouraged to post this. First, I want to say the wonderful ladies who work at the gas station are amazing (both the day and night shift). Their customer service is top notch. They were super helpful and kind. They made me feel so much better about the whole situation. Unfortunately, we had a problem with the towing. The tow driver was just as nice, but when he loaded our vehicle, he bent the rear control arm of our wheel. We were towed because our weld on the exhaust system busted, so our vehicle was still perfectly drivable. Loud, yes. But drivable. We couldn't drive it after he unloaded the car. Like I said above, the ladies were so kind. They helped as much as they could. The man in the shop wasn't very nice, but apparently it was closing time and instead of just saying we're closed, he decided to serve up attitude. We called before you closed, btw. We're sorry that this was such an inconvenience to your workers, but one of your workers was the reason we were stranded. It doesn't seem right that we were made to feel like we did something wrong. We were told the owner would get ahold of us, but that didn't happen either. They fixed the rear control arm, free of charge. We thanked them obviously. They didn't say anything to us. We were, literally, just handed the keys and the guy went back inside. But it would have been nice if we were even spoken to about it. Not a call, nothing. We ended up having to spend so much money because we had to find a hotel at the last minute and stay in town overnight. Not to mention the taxi to and from. We did pay for the towing. We didn't ask for anything for free. The cherry on top was them trying to tell us it would be $400-$500 to weld the exhaust. Like, what. If you're just using the gas station, be kind to those ladies working in there. They are amazing and deserve nothing but the best. The small guy in the shop could take lessons from them.

Peterson's pulled me out of the snow on a very sketchy section of 115. They showed up when they said they would and were quick and professional despite having to call a deputy out to direct the frankly harrowing winter traffic. Many thanks!

This past Weds my daughters car broke down so we called Petersons because it was just down the road from us. They picked up car quickly and had the repairs (water pump) done by Friday!!! Very impressed with the service we received and it was priced very fairly. Thanks to everyone at Petersons!!

Allen did a really great job of getting our Class C motorhome out of the sand it was stuck in at the state forest campground. He was also very meticulous about being sure the motorhome was not damaged. The campground management team should invest in a load of gravel for that turn around. I believe Allen said it wasn't his first time there with the tow truck. Great job Allen!

We recently had the need to use a towing service for our Class A motorhome, and we were thoroughly impressed with the experience. The driver demonstrated a high level of professionalism from start to finish. Firstly, their response time was exceptional; they arrived promptly after our call on a Sunday afternoon. The company was highly skilled and handled our motorhome with great care, ensuring that it was loaded and transported safely. Their equipment was top-notch, specifically designed for larger vehicles like ours, which made the whole process smooth and hassle-free. Pricing was transparent with no hidden fees, and the service was competitively priced for the quality provided. Our tow was over 100 miles and he delivered right to our house and placed it right where we needed it in our driveway as it was not drivable. Overall, I highly recommend this towing service for anything big or small. Their expertise, efficiency, and customer care set them apart.

Called these guys at 4 a.m., 5 hours from home. They came quickly to bail me out after I locked my keys in my vehicle. They were accommodating, professional, and had a great sense of humor. Best of all, they had me back in my truck in a matter of seconds after arriving. The price was so reasonable I still can't believe it. Shoot, I recommend locking yourself out of your vehicle just to meet one of these guys!

Called Peterson's when I was in a bind with a broken wheel bearing & a burned out hub. They were getting my stuff onto a flatbed within an hour! Allan showed up quick- and he was very friendly & helpful. Peterson's towing is highly recommended.

Peterson's was a great service to work with! They assisted with the tow, and it came quickly to help us on the side of the highway! The inspection of my vehicle was done in a timely fashion.

First snowfall of winter and my battery died! I was stuck in the cold and dark and not prepared at all. Domenic came within minutes, gave me a jump and sent me on my way. Very friendly, helpful and quick! Hope I never need a jump or tow again but if I do, I’ll call Peterson’s!

Worse towing experience I’ve ever had, told me 2000$ up front and after towing charged me 3500$ or he was threatening to impound my truck. When i tried to ask him what about my receipt, driver or owner whoever he was , deny and abuse me. I ended up calling cops and he ran away. He still have not provided me receipt. Better watch this company and be aware and better to call someone else. I had called different companies with price range 2500$ and when this guy give me his rate 2000$ I thought he is very decent but i have already explained what happened at the end.

My 70-something mom was recently stranded outside Cadillac, at night, when her car broke down. Peterson was quick, friendly, reasonable, and professional, and they're fixing the car as well, maintaining communication and finding her a range of options to meet her budget. Don't hesitate to call Peterson's! Update: Peterson's called my mom the day after she picked up her car and drove it home to make sure she was OK and offer advice on future maintenance. That was after charging her less than the estimate. Good people.

We blew a trailer tire on our camper on the way up north. We were referred to Peterson's by another tire company that did not have the tire size we needed to fix the flat. We called, and they had exactly what we needed, and had everything ready for when we pulled in. Super nice, very professional, and so helpful. They had us back on the road in less than an hour! We have found our local "Go To" when heading north if there is anything we ever need, or even to just fill the tank as a way to contribute back.

I needed four tires mounted on my utility trailer. They got me right in, two guys worked together to replace the tires and got me out the door quickly. Very friendly service and I was well satisfied with the experience. Highly recommend doing business with Peterson’s.

I was there to buy air for my low tire when a young man appeared from behind and told me not to do that....(put money on the air).....they could fix the slow leak! And they did on the spot at about 7:00 pm! I was out of there in about 30 minutes with tire repaired! I gad driven over a small screw and drove with it in there long enough to wear the top off completely. The price was prefect! I highly recommend them!

Stopped in on my lunch hour because I was starting to have to air up one of my tires every week. Mark was able to get my vehicle in for service right away. The technicians were able to fix my tire at a reasonable cost very quickly and I made it back to work before the end of my lunch hour!

After reading all the bad reviews, I was nervous to use Peterson. However, other than the building being kind of run down, they were fast and friendly. We had transmission problems on a trip through the area and they made custom transmission lines and got us back on the road the same day. I honestly had to laugh at reviews like the guy whining about a little bit of an upcharge for an alternator on his HUMMER! Give me a break. This is how they make money. They didn't cut us any deals, but neither did they rip us off. They told us what they'd charge and that's what they charged. Their tow truck was on the highway to pick us up less than 45 minutes after I called (and it was a 20 minute drive) and the driver was super friendly. They offered suggestions of places to grab lunch in town while we waited. After we came back to the shop, the manager seriously gave us updates on how it was going, how long it would be and so forth every time he walked by. He did this probably 4 or 5 times over the course of an hour and a half. What more can you ask for? They lost one star for the condition of the building, as you can see from my picture of rain seeping in through roof into buckets in the waiting area. Other than that though, our experience was really pretty good. I'd totally go back if we were in the area again.