I buy parts from James and his dad over ten years ago, very honest people and great service always and they always stand behind their product and gives warranty. Highly recommended.
Needed a set of struts for an old Subaru project i was working on, and the staff team here was super helpful in helping me find the correct parts i required, definitely the place to go for imported cars of all generations.
Thanks again Michigan Imported Cars of Westland!
Placed an order for front struts for a Mercedes Benz e350 on Thursday they told me it will be ready next day which is Friday . Called on Friday they said it won’t be ready till Monday cause they have a transmission ahead of me . Today is Tuesday and when I called to check the status they claimed i picked them up already , they held up my bay for almost a week most likely they didn’t have the parts to begin with and came up with a lie to cover up their mistake. I would never use those people ever again . Horrible business with bad attitude employees I don’t recommend using them .
I was in trying to get a window door cluster to fix my windows. The trans guy with long hair tells me. He can't get the part with out me paying. Then in the same sentence he says it might not fit. Then he says but if it doesn't fit I can't return it pay now and we will pull the part. I'm not recommending this place at all. Called another place and the laughed and said that's how they do business there. I got my part without hassle from their competition.
Quick to answer the phone, verified part was in stock, shipped promptly, fair price on a quality used part and a fair shipping charge. Thank you for the service! Fairview Motors in Wisconsin will call again!!
Could not recommend this place more. I received a great price on a low mileage Honda motor. They pulled it and had it freighted to Iowa complete with great communication and tracking along the way. I talked to two, maybe three different gentlemen there and all of them were extremely knowledgeable and competent. Motor is now installed and running like a champ. Would absolutely do business with these guys again.
Very disappointed because I drove out to look for some parts, despite what their website says, they do not let you let you look for and pull your own parts. Also their website inventory is not accurate when it said they had the parts I was looking for. Waste of time.
If I could give them a zero I could
I bought fuel pump from them and I had a 30day warranty and the part went bad on the 18 day after I got it.. I took it back and they tell me it’s not there part and they didn’t sell me it even tho I had my receipt.. I just ended up buying a new one
They have good service lot of great deals. For me personally I found a headlight bulb at the regular shops 1 to 200 plus dollars for this one bulb (bmw owner problems lol) they gave it to me for 15 bucks that's just one example if these guys dont have something they'll find it for u.
Spent 2 days looking for a driveshaft for my Toyota Pickup. Checking all over Michigan and Ohio. Called Michigan Import Cars and spoke with James. Very accomodating and found me the right shaft. Even to the point of measuring it for me (multiple times) to verify it was correct. I will definately be coming back.
If there was a billion star option they'd get it. after calling over a dozen yards and all of them had broken the piece I needed while pulling the trans, MIC didn't and it's obvious they are skilled wreckers and actually care about providing a good part. They saved me from waiting over 2 weeks for the part to come from Germany.
Best customer service I've ever had. The guy James in there was very patient, friendly and well mannered. Also bought my Mercedes Benz parts cheaper with him than anyone in the country. If you ever need a part(s) for your import vehicle, call and just ask for James. Hands down the best in the business.
The best customer service I have encountered in a long time! fast response, prompt and polite service, easy to work with and willing to ship across country. As good as it gets!
Nice friendly people.
Bought a transmission from them it was exactly as described, and works perfectly in my son's truck.
I would recommend them for used parts.
Mitch
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