I literally just brought my roommates ford maverick in and I am very satisfied. This place is truly full service at a solid price, they didn't even try to sell me an unneeded air filter replacement. They offer good, fast, affordable and friendly service and I will be bringing my vehicles here from now on
Unless its under new management i would avoid this place. My mom came in for an oil change on her flex and they almost cooked her engine due to a mistake made by a tech. They didnt check to make sure the rubber o ring/gasket came off with the old filter and put a new filter on. So it had 2 o ring/gaskets so the filter wasnt properly seated and caused oil to leak out when she drove home. Excuses were made left and right to avoid fixing the mistake until proof was provided they were at fault
After reading the great reviews, I sent my husband to planet oil change for an oil change. He was literally gone 20 minutes. The price was amazing. There’s a coupon on the website for $25 off.. He said the guys were super friendly and very !!! This will be our new go to for oil changes !! No more dealerships for us !!!
I have been going to this shop for years, and they have always been friendly, kind and efficient! They keep you very informed and up to date on maintenance my car may need without being overly salesy and I really appreciate that! I would definitely recommend them for your oil change service needs.
I was very pleased with my visit here. The entire team was friendly and knowledgeable. Received free gifts: water, air freshener and a car wash! Most importantly they were not pushy with unnecessary purchases like other places. Highly recommend and will return.
They are so kind and helpful here! I was greeted with a bottle of water and a cleansing wipe for my dash, they were informative and quick! They also offer top-offs for all maintenance fluids and air for your tires. Brad and a few others helped me out, they were great!
Used to use these guys since they opened. But a string of lazy mistakes from staff and no effort to resolve, over aggressive upsells and service that never matched the price tag. Which also changed per visit, depending on who was driving my car.
I recently had the pleasure of visiting Planet Oil Change located at 33778 Ford Rd, Westland, MI, and I must say, this experience left me genuinely amazed. From the moment I walked through the doors, I was greeted with an exceptional level of customer service that set the tone for my visit.
The staff at Planet Oil Change exemplified professionalism in every aspect. Specifically, Brad, D, and Tony made a significant impact with their welcoming demeanor and knowledgeable approach. They took the time to explain the services offered, ensuring that I was informed and comfortable every step of the way. Their communication was clear and concise, eliminating any confusion and building a strong rapport that made me feel valued as a customer.
Cleanliness is often overlooked in quick-service establishments, but not here. The facility was immaculate, reflecting a commitment to maintaining a safe and organized environment. This level of care not only enhances the overall experience but also speaks volumes about the management's dedication to excellence.
Came here after finding them on the Groupon app. So glad I gave them chance! Not only was the price for a full synthetic oil change reasonable, the customer service was impeccable! Will be returning!
Great experience. Better than dealership with their customer service/appreciation, costs and without the long wait! Wish they had the car wash on site though or a little closer.
Great experience!! They greeted me with a free water bottle , air freshener and dash wipe . Oil change came with a free car wash also . Respectful staff, no pressure sales . Highly recommend.
Great service to start the day. Very thorough and fast. Dj the manager was great with a pleasant attitude. The staff made sure all the fluids were full. Appreciate the time and effort.
I recently visited this oil change place, and I'm thoroughly impressed! It's under new management, and they're offering the best prices around. The customer service was outstanding, and they even included a free car wash and air freshener with the service. Hussain is a great honest guy he personally checked out my car and gave honest recommendations on what needed to be fixed. I highly recommend this place!
Came in for an oil change and the service was fast, professional, and super friendly. The staff made sure everything was explained clearly and double-checked their work before sending me off. No pressure upselling, just straight to the point and honest service. Prices were fair and the whole process was quick — in and out in no time. Definitely recommend this spot if you want a smooth and stress-free oil change.
went for oil change and they did my back breaks witch said was front at first..im having problems with my back tire since they changed my bk breaks.. never had before.. and now is my year warranty good on them.i have my receipt just had them done said year warranty,..i should took to a real shop ...who ever owned it before was robbing people way over charging... it's good they closed because robbing people with there high prices was wrong.. thought they were honest people.. can't trust any one anymore.. and it's really sad..
As soon as I pulled In, they offered me a water and an air freshener as well as a free car wash and vacuum! Not to mention great customer service!! Would recommend to anyone
I’ve been coming here for a couple months. I’ve always gotten great service. As a single mom of 5 kids they make sure I’m good. Al is wonderful he gave me a deal on my transmission fluid because I’ve been putting it off. This is the only place that’s affordable for me to get my car service. They guys are great. Never disappointed at all! Wonderful service.
Service was done great. I wanted an oil change and tune up, he made sure I needed a tuneup before charging me for it. He had to get special plugs brought over for me. The workers are friendly and make you very comfortable. I'll definitely come here in the future. Eddie was the man. Very professional and honest with me. I appreciate honesty.
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