I went there because it was recommended on the Livonia FB page. Paul was the best he is friendly, knowledgeable. If he is not able to assist you he knows who to put you into contact with. Please support his business
They take care of me like I'm a daughter there. Every time I go in, the owner greets me with a smile and teaches me how to make the repairs I need on my own. Great prices, fast service, expert help behind the counter.
The dad jokes are amazing and free of charge!
This is a great independent auto parts store. Paul the owner is fantastic, very knowledgeable and helpful. His prices are reasonable, and he's a nice guy who provides excellent customer service. After discovering New-5 Auto Parts I won't go anywhere else.
This is bar none the best parts store east of the Mississippi. If you have been craving a personal “small-town” experience since retail went digital and started circling the drain, then this is the place for you. PLUS, Paul actually knows what he’s talking about. It’s like CHEERS, but with brake pads. 7 thumbs up!!
I have known Paul at New-5 Auto parts since the day he opened the store. He is the most knowledgeable parts guy you will ever meet, and always goes the extra mile to make sure you have the right parts for your vehicle. His customer service is better than any place else.
This is by far the best auto parts store in the area. Paul, the owner, is extremely knowledgeable and always goes above and beyond to help. I've been a customer of Paul's since I was a teenager (30 years ago). After all this time, I still only trust Paul. He makes shopping for auto parts and DIY auto repairs a fun experience!
Paul is the best. Runs a great shop, very helpful with your questions, and he has a wonderful sense of humor to boot. A true jewel of Livonia's small businesses. Thanks for helping keep my cars maintained over the years Paul!
Paul the owner was of great help in replacing my battery, and got me a larger one that would fit my van. He even lent me tools to do the job. A wealth of knowledge and has many common and custom parts for any vehicle you might have. Definitely stop by for all your automotive needs!
This auto parts store is the best. If Paul doesn't have the part you need, he will get it quickly. And if you need help, Paul will help you -- and he is very good -- he knows how to do a lot of things. Oh, and his prices are very reasonable, even low. And Paul won't try to sell you something that you don't need -- he'll help you figure out what you need.
Simply the best local parts store. Paul is an asset to the community. Knowledgeable, trustworthy, & helpful. If you need something he doesn't have, he'll get it - quickly.
New 5 Auto makes supporting local businesses easy.
How many chain auto parts stores do I pass driving here from Ann Arbor? Not sure but I’m positive it’s worth it. Just call up Paul, tell him what you need and he’ll give you a fair price. More importantly, he knows when something won’t work so you don’t waste time.
I had a simple repair required on my vehicle, but I was 5 weeks post surgery and unable to complete it. Paul came outside and climbed under my Jeep and fixed it for me. Awesome guy, great customer service. Great to see privately owned stores still around. Support small business.
I have only gone to New-5 Auto one time, but will always go back. For auto-parts, they are the most reasonable prices around, Paul (the owner) is an expert, and only gives honest advice. I know nothing about cars and feel very comfortable in the hands of Paul at New-5 Auto.
I and my family have been going to Paul at New 5 Auto for over 20 years. Paul's knowledge and advice has helped me maintain a family of vehicles saving me time and money. This is the best auto parts store in Livonia and the type of small business that you love going to. I would and do recommend New 5 Auto to everyone.
Doug Garber
A knowledgeable parts man is worth his weight in gold, and Paul is that guy. Turn brake rotors? Can do - in house! Windshield wiper refills? Got it, and will show you the right way to do it. Can't buy refills anymore at big box stores, but you can at New-5. Don't bother with auto parts websites; go to New-5 and support a local business, and experience great customer service!
New-5 Auto Parts in Livonia offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
New-5 Auto Parts are located in Livonia, and the exact address is listed above on this page. Our regular business hours are 9:45:00 AM - 6:00 PM, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, New-5 Auto Parts in Livonia buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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