This rating is based on customer reviews, inventory size, pricing, and service quality
Metro Sales and Service in Lincoln Park, MI scores 89/100. Overall sentiment is very positive: customers highlight prompt towing, courteous drivers, knowledgeable techs, reliable maintenance, and fair pricing. Communication and vehicle care stand out. The main drawback is wait-time inconsistency—many report fast arrivals, but one review describes a five-hour no-show. Little to no info on inventory variety, yard organization, or ease of finding parts, so those remain unclear. Net: responsive, professional service with a notable blemish.
Address:
1785 Southfield Rd, Lincoln Park, MI, United States
What clients say about Metro Sales and Service in Lincoln Park (MI)
Excellent and fast customer service! Mark, the dispatcher and Anthony the tow truck driver handled me with dignity and care. I highly recommend for a towing needs especially if you’re in an emergency at 1 AM
Horrible service! If I’m able to give 0 stars than I would. The rude guy that replied to my request was very rude and unprofessional. Was screaming over the phone and used belittling language!
I was broke down on the 75 north freeway the other day, I called over to get a tow, they had someone there in under 15 minutes and had me loaded and on our way soon after! I can't recommend Metro Sales and Service Enough!
Excellent experience with Metro Sales and Service. Their towing team was professional, arrived promptly, and handled my vehicle with great care. The entire process was seamless and stress-free during a difficult situation. Highly recommend them for their efficiency and top-notch service
Consistency and reliability are hard to find, but Metro Sales and Service delivers on both. We’ve used them for both equipment upgrades and routine maintenance, and they have never let us down. Fair pricing, punctual service, and a very professional staff. Five stars!!
Had a very flat tire on the freeway yesterday and was sent a tow truck by AAA from Metro Sales and a service. Alex was quick and helpful in every way! Towed my car to the dealership and sent me a text to let me know it was there and who he handed my keys off to. Probably what he does every time he comes across this situation but in a world where going the extra mile is rare, I wanted to make sure to acknowledge his service. Thank you Alex for your kindness and help yesterday! This isn’t how I wanted to start my day but your help made the inconvenience much easier to tolerate.
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