I got into a car accident that took off my entire front end!!!! This was the most unprofessional, disturbing, inconsiderate service I have ever received! From the refurbished junk parts that I still have yet to get paperwork on to them slapping my car together, like ppl have money to waste! I’m taking it to court and I wouldn’t send my damn worst enemy here of if I had one! Liars and scam artist will never grow beyond where they are. Fast talking liars! Point blank period! Men that play women over things they think we don’t know ! Have no respect from me! Not to mention leaving my truck outside in a lot on highland park that I seen and took a pic of! I hate I brought my truck here! I have so many missing pieces on my truck it’s not even funny and giving cash back in the process because he knew he was playing. People will work for you if you ay them what they deserve!!!!
If i could leave zero stars i would don’t order from them they don’t fixed the problem or even answer or return any of my calls it’s ridiculous never again will they get any of my money I’m so upset i don’t even leave reviews but hopefully I’m helping someone else!!!!!!!!!!!!!
The technician there said they could replace the engine in my vehicle. I had my vehicle and engine towed to this facility they removed my old engine and put the new engine in they told me that the car won’t start and it’s the wrong engine then demanded payment for their services. I’m no mechanic but if I was and up and service shop I would make sure that the engine was a match before I went thru the trouble of taking out the old one and putting in the new one. This is a money hungry business that gets over hard working folks. I wood recommends this repair shop to anyone I know . If I could give no stars I would. Note I had to pay them to put in an engine that didn’t work I’m sure they knew wouldn’t fit. Any honest mechanic would know. Also had to pay them to take the engine back out along with having to pay to have the vehicle towed 4 times. On top of that the technician keeps asking me if he could purchase the vehicle. I’m my opinion I’m no mechanic but this sounds fishy to me . Why would I sell it when I’m trying to get it fixed? Or if they could fix it why didn’t they is a better question ? And to top it off they left my vehicle on the street in the hood with my drivers window down and my key inside the vehicle..!! Anyone could have easily vandalized my vehicle or stolen it with a tow truck.
I brought my truck to them after it was hit, and they kept it for over a year. I brought the truck to them running, and when I was finally called to pick up my truck, it wasn't running nor was it properly repaired. It was terrible and I had to tow it to a different repair shop. Much Much more to this story. If i could have given negative stars I would have. Never compensated and I am now dealing with Lansing about the situation.
I love this place and the young ladies at the county are very very polite courtesy very knowledgeable and outstanding customer service and they also go beyond customer service to treat customers like family and I will highly recommend 2nd avenue automotive parts to all that I know
Customer service is excellent I had the experience of buying an engine the engine has no problems and the owner took a good care of me we all appreciate it And it was a hard engine to find Their business is important to them so are they customers Don't believe check them out for yourself I know you'll get the same service
Nice people and organized salvage yard. Would recommend. Only reason for three stars is because they had a bumper listed on car parts and the bumper was complete trash and a waste of my time to drive and see it
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