Very good experience with the owner the problem is the worker the fat short guy trying to act tough all the time he need to get smacked up

Tony Campos

05/15/2024 19:19:39

The person who was fixing up my car didn't open the shipment for a bit and when we discovered the damage and I tried to call to resolve the issue I started getting the bad customer service that the other person complained of also. They tried hiding the damage with the invoice paper before wrapping it up so it wasn't noticeable upon immediate arrival. Also, the clips that attach the bumper on both sides were broken upon arrival. The bumper has a strange cut on it that breaks through the entire plastic along with other scratches that were undisclosed. When ordering, i was told my part was undamaged and that is why I agreed to have it shipped to me. If my experience changes, I will update my review.

Christina Cash

11/14/2018 00:47:55

Great place to work with. They were very helpful, also got me all the parts i needed.ask for mujtaba

zeinedine Ali

02/07/2024 00:26:00

Don't shop here. They in the hood taking advantage of black ppl. I called US and the man told me 35.00 for the exact same thing they said 350 00 for. Yall gotta stop supporting these ppl who take our community for granted. I don't ever write a review but this warranted one. Do your home work and call around you'll see my statement is fact.

Ms. Recee

11/03/2023 14:33:29

They don’t have many parts in stock and if they have a part that other aftermarket’s are out of stock for they take advantage and price gouge to the max. Up to 3x the normal cost. Saw a part listed on car-part for $80 and a week later it said call for price. When I called they wanted $250. Why? because their competitor quality sold out of them and they wanted to take advantage while they could. Not honest and fair practices.

Rachel Hammoud

04/17/2023 01:48:56

Great people and fair prices. I got all the parts that I was looking for, they literally got every single part used or new. Moe and Monty are the best salesman ever. Definitely I would come back!!!!

Mohammed Alghayyib

12/31/2022 19:02:20

People working in front are full of ignorance, also they will give u the wrong part and when u come back they won’t give u the refund so make sure you check it before leaving the shop

Shojib Uddin

09/15/2023 16:04:38

GOOD QUALITY GREAT SERVICE

Nabil Taj

06/19/2024 17:53:19

Great service and best prices around. Pretty much had all the parts needed for my car would always come back. Monty and moe are the guys to go to ask for them.

murtada shammar

12/31/2022 15:54:04

I was going to leave a good review until I saw the parts we actually got. It was received damaged in multiple spots with some broken pieces. We paid $150 to have it shipped (freight). We were told it was undamaged prior to placing the order. The papers specifically say undamaged and when called, they started questioning, yelling, and blaming. The customer is never right for the manager here. If you can see the part in person and do your own inspection, you are better off but if it is being shipped to you, try requesting photos via email or phone. When requesting a copy of the invoice, they can't email it either--only fax.

Lucky Man

11/13/2018 19:40:28

Very rude, as a customer i was inquiring on a part price and availability, They answer the phone "Special Way" no hello or how may I help or direct you call? they advertise different parts in popular listings so you call to find out and get abused for asking, his response was "can't you read" so rude and disrespectful. good luck to new shoppers.

wyno37

12/26/2019 19:20:20

I am a business owner. I am the owner of Edge Motors in Mooresville NC. So i bought a Transmission for a Dodge Caliber. After i had it installed it wasn't good. I was told to get a second opinion by Omar at Special Way Auto, so i did. It turned out to be a bad transmission. I notified Omar and he said the transmission would be picked up and time just went by and nothing happened. I kept calling and was then told to wait for a shipping label to send it back. I kept waiting for the shipping label. Supposedly the transmission had to be picked up so that Special way could check it out before doing a refund. I totally understand that. About a month went by. Meanwhile the Caliber was stuck on a lift at the mechanic shop taking up space waiting for all this to be resolved. Thinking Special Way was a good business, i had to handle the situation with the shop here in NC. We took parts from both transmissions to make one good one. Then i notified Special Way Auto. So i was given the run around, and now i don't qualify for a refund because the transmission was never picked up. How convenient.Not only that, now all of a sudden Omar doesn't work there. The funny thing is there is another review with the exact same problem that i am having. I have been trying to get this resolved for months now. The review below is on another google web result for Special Way Auto. As a business owner i understand that things don't always work out exactly how we want but i would appreciate at least someone there to take responsibility and help me out with this. Travis Bigger 1 review 3 weeks ago- BUYERS BEWARE!!!!! Omar will ship parts that are broken and then say that he doesn't cover any parts damaged in shipping. He will stop all communication once problems arise, won't send a call tag to get the part back and will not refund your money. Terrible people to do business with!

Luis Londono

01/03/2018 19:26:21

These people are crooks. DO NOT PURCHASE CAR PARTS FROM THEM! They have taken advantage of others as well. We purchased an engine from them and it was damaged during shipping, twice. We were advised we would receive a refund. After weeks of playing phone tag and then avoiding our calls, we get only a portion of our money back. My card statement says it was charged by Special Way for the initial charges and that's who I expect to get my money from, in full!!!

Yanire Hands

01/30/2021 19:09:54

They lied & told me my part that I already paid for wasnt here and I had to wait until it came & I called a few days later at 9am they still didn't have my part ready took multiple hours just to find my part horrible service wouldn't recommend to nobody cuz if y'all lost my part just say that instead of having me wait 4+ hours of y'all giving me the runaround lying if I could give them 0 stars I would

Jayy

08/19/2022 15:55:33

I had a very wonderful experience I'm out of state customer and I went and bought all my items they came brand new in the Box very clean the establishment itself have very professional help and I was very happy with their service

Francisco Barela

02/09/2021 19:43:25

This place is highly recommended, they have shipped me 3 parts for a newer model car , their prices saved me hundreds of dollars, it's a busy place and they take your call with less than 1 minute waiting , the sales person said that described the parts as little damaged but they show up in better than expected and they loaded my shipment same day of order, very friendly people and knowledgeable.

SK AUTOMOTIVE

04/23/2020 18:29:23

Asked twice if he gave me the correct part sold me something esle

Jet Tipzy

09/23/2023 17:25:07

Have delt with them for many years. Always professional. If they say they have a part they do, no time wasted. Prices r always reasonable

Mad hatter

10/13/2021 20:59:39

Terrible customer service , allowed me to sit in the lobby for over 40 mins before I found out they didn’t have the part. And over charging

Darren Daniels

07/23/2022 17:59:48

10/10 Customer Service. Quick shipping and delivery. Ray is the guy to talk to! 100% Quality Parts.

Ali Aldosh

05/29/2021 05:33:30

Went there to grab a transmission for my car, they put it in my car and now it works great; the price was unbeatable! Thank you to all the staff for the help, good place and professional service!

Meriam Yaldo

01/07/2018 17:39:08

This place is a joke! They are a bunch of thieves and will just scam you, I wouldn’t recommend even thinking about purchasing from them, they are a horrible business!

nabih ahmad

03/03/2021 15:31:19

Very friendly fast service Karla was externally helpful full over at the dealership as well wonderful people to deal with

Lolita Shearrod

07/15/2020 23:50:12

my go to place for parts, friendly and helpful staff

Hussein Siblani

06/19/2023 16:26:36

great prices

Goodson Steemer

07/07/2024 22:38:09

They had exactly what I needed and was unable to find anywhere else. Friendly, professional, fast service. Thank you, Special Way!

Lisa Ancona

02/24/2018 17:59:36

Terrible Customer Service

Chantler Wilson

06/01/2024 16:17:58

They got me together always have what I need ask for Monty

JC VLOGS

01/09/2023 18:00:24

Got my window and it was perfectly tinted. They were veey quick too.

Bethany Ferrell

10/25/2021 20:00:48

I went there got parts for my car Service was great Best people I recommend them to everyone very cheap prices

Sally Hilw

01/20/2019 00:12:21

Address:	7075 Lyndon St, Detroit, MI, United States
Phone:	+1 313-279-7700
Services:	Auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 65 Reviews
ZIP Code:	48238
Open Hours:	9:00 AM - 5:30:00 PM
Popular times:	Saturdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		9:00 AM - 5:30:00 PM
Monday		9:00 AM - 5:30:00 PM
Sunday		Closed
Tuesday		9:00 AM - 5:30:00 PM
Saturday		9:00 AM - 3:00 PM
Thursday		9:00 AM - 5:30:00 PM
Wednesday		9:00 AM - 5:30:00 PM

Special Way Auto Parts JunkYard in Detroit (MI)

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