What clients say about Shores Car Care in St. Clair Shores (MI)
The best experience I've had dealing with car care. Your Information Technology, from Web Site to scheduling and going through the process was professional and clear. The gentleman that assisted was pleasant and knew his job.
My transmission went bad, needed to be replaced. They did an excellent job and were very professional. Called regularly to update me. I highly recommend them. ❤️
Absolutely wonderful experience and will definitely make this my new home for any service I will need in the future. The atmosphere is friendly, the waiting area is gorgeous and the work is impeccable and done with integrity. The have a Car Care Club that mores than pays for itself and saves you a ton of money in the long run..and keeps you on top of routine maintenance. I highly recommend if you want honesty, great work and a fair price.
Great service from start to finish. Rick provided efficient and professional assistance, but also made thoughtful conversation with me that made my visit more memorable! Thanks Rick!
Had a really good experience. Easily able to schedule an appointment online. I was able to wait for my vehicle in their comfortable waiting area. The team performed a 2 part BG fuel induction service and Oil change. Joined their Shores Car Care Club saving me $87 dollars in discounts.
Shores Car Care really cares about your car. They worked on my Mini Cooper after my old place closed. They are professional and checked everything! I even got pictures. Glad I found my new care place!
Good communication , did good work on a unique problem. Checked over the whole car , free tire rotation , and brake check and did not try to sell me anything I didn't need. Definitely will be a return customer
Myself and family members have always had a good experience. Team members have always explained what needs to be done, answered our questions thoughtfully, and communicated with us throughout the repair process: diagnosis; part ordering; and timeline for completion.
The front desk team at Shore Car Care was incredibly kind and helpful. They understood that this is our only car right now and made sure we had a quick turnaround. Reasonable prices and great communication—from texts to phone calls. The service on our 2009 VW Jetta was smooth, and the car is in great shape now. I’ll definitely return.
Rick was very welcoming for the moment I made contact with Shores Auto Care. He kept me in the loop every step of the way & provided transparency about the work that was needed on my car. The pricing was affordable & the turn around time was less than a full day!
I’ve tried lots of different mechanics in the metro area and Shores Car Care is the best service I’ve gotten in years. Transparent and communicative, I really thought their service went above and beyond. I’ll be back!
I brought my 2001 Volkswagen Beetle in while I went away on vacation, and the experience was outstanding. The team was incredibly accommodating, even taking into account the time zone difference to keep me updated throughout the process. Their communication was consistent and reassuring every step of the way. When I returned, my 2001 manual Beetle felt like it had just rolled off the showroom floor—truly like brand new. This was my first time using their services, and I couldn’t be happier. I’ll definitely be coming back and highly recommend them to anyone looking for top-notch care and service.
Rick at the front desk and the rest of the team took great care of me and my vehicle. They seemed to be straight forward about everything. Highly recommend their service as long as it continues to hold up! Don't expect it to be cheap though! I paid $2200 ish for a thermostat housing, intake manifold, valve cover, and ignition coil pack, and general vehicle and brake inspections out the door. It is nice they have financing options I will say.
HVAC fan not working. Determined to be the fan motor under the dashboard. Fan motor replaced with Mfc OEM. Was kept updated on repair status.
Fair/reasonable costs. Definitely recommend Shores Car Care
Very helpful and knowledgeable team over at Shores Car Care! They are very quick with repairs and helpful with ensuring that my car needs were met! Definitely recommending them to all my friends and family!
I literally don't know what I would have done without Shores Car Care. My engine light started flashing at 11 Mile, by 12 Mile I could smell something burning, but, I made it to the shop at 13 Mile. I didn't have an appointment and it didn't matter to Rick, I was a mess, but he calmed me down with his demeanor, his professionalism and willingness to work me in, even though they were swamped. He also offered a Uber ride home, free of charge. They got to the car the next day and went over everything, found a few issues, kept me informed and I knew the cost up front and no surprises. We felt we were treated like family. We have dealt with them for many years. They are honest, reliable, friendly and their prices are reasonable. Thank you Rick and staff for excellent service. We won't take our vehicles anywhere else!
I just came in for an oil change but they treated me very well. I received a text after the oil change was done showing pictures they actually took of all the different parts of my car they looked at when doing my oil change. I thought that was pretty sweet; proof they actually looked at all areas of my car. Prices were good. I will definitely be back
Super friendly, transparent, and communicative. Really honest about what repairs need to be done and what possible alternatives could be. Also patient with questions & didn’t mind making sure I really understood what was happening. Will definitely bring my car back here for work & maintenance!
It was a great experience. Work done was thorough and accurate. All staff were so pleasant to work with. This was my first time using their services but I will definitely use them again and again. Will recommend them to anyone who needs car service.
Hometown Pricing, Dealership Quality
It’s hard to find an honest mechanic. Harder still to find one who’s affordable. One that’s honest, affordable, and delivers on time - every time? That’s a unicorn.
I’ve brought in several vehicles over the few years, and Rick + the SCC Team have never missed. Clear communication, fair prices, and even email reports — better than any dealership or local shop I’ve dealt with in Metro Detroit.
Shores Car Care is now my go to for oil changes and car care! I finally found a place that is transparent, trustworthy, kind and clean! My car is running great now! I previously took it to my dealership and they didn’t diagnose my car correctly. I don’t mind paying for work to be done if it’s needed and trusting Shore Car Cares diagnoses of my car, that’s the best feeling!
Great job!!!
Driving an older car that I’ve kept maintenance up as of this day. They found out what was wrong with it & fixed it in record time. Hopefully it will stay on the road for another 22 years! My mother has her car serviced there too. Labor costs rise much of everything these day's. It’s good that he doesn’t take your car in until they are ready to work on it, so your automobile will not be sitting outside in the parking lot for days before, like other repair shops in Saint Clair Shores
This shop has become a great asset for the Shores we need more reputable companies to come here. Ask for Rick Believe that he’s one of the owners.
I'm always wary of car repair shops, someone has tried to take me for a ride too many times. Shores Car Care was great, start to finish! Polite courteous, professional. They kept me in the loop at all times, the pricing was excellent compared to other places that I've been to that give far less quality service. I will definitely be going back and recommending to anyone I know to give them a try.
I have to say for being an auto repair shop. They are very honest to you good or bad. If you really need it or is it something you can wait on. And they offer credit. I can’t say too much more but II have to say for being an auto repair shop. They are very honest to you good or bad. If you really need it or is it something you can wait on. And they offer credit. I can’t say too much more, but I would highly recommend them.
A great place to take your car. Rick at the service desk is always very helpful and always goes the extra step to make sure nothing is missed. Very honest and up front. Sends a text with pictures of the repairs that need to be done. Will then call and go over the repairs that need to be done and the cost. Never adds anything unless it is discussed with you first. I've been very satisfied with the work I have had done. I have been going to them since 2018.
The Customer Service Representatives Rick & Jason, were super helpful and concise when explaining each and every repair needed on both of my vehicles and their warranty details.
Shores Auto Care also texted me with photos with arrows pointing out specific areas in my engine bay that needed to be addressed. The estimates I received via email were very thorough and issue specific.
Also, I have to add that the lobby and shop area looked very clean and tidy. I guess I am old school, but I always observe the shop for organization and cleanliness.
So in general, my experience at Shores Auto Care was top notch from customer service to end repair quality.
I've been having the worst luck getting quality auto services . When Google referred me to a place near me , I was absolutely skeptical and at my wits end. Shores Car Care was first on the list , so I called, from the moment Richard answered the phone I knew this was the right place and I was in good hands. Very professional staff and the atmosphere was so welcoming and clean. My Mercedes Benz actually has never handled better. I had suspension work done, saved big bucks compared to dealer prices. I'm floating on a cloud again. I would definitely recommend and frequent this establishment for every car care need.
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