Great Lakes Battery in
St. Clair Shores (MI)

Had a broken collarbone and they installed my battery for me , 10/10 would recommend over auto stores for a battery

Installed a new battery in one of our cars little over a year ago during the winter. It went bad and they still honored the warranty even though it was a couple months past. Great customer service, we will be back.

Went there today for my wife van battery. Ask the young lady @ the counter if they installed batteries in the vehicle. She (Kayla) yes we do. Do you have one in stock for the van? Yes Great, she asked for the keys and drove the van into the stall, grab the new battery and install it. Done in 15 minutes. GREAT JOB!! I do recommend this business to all!!!

I needed a 12V battery for my alarm system and batteries for my garage remote. A young lady assisted me and I was able to get these today when no one else had them in stock. Thank you for your great customer service it was appreciated!

Honest, reliable, quick and efficient. I was in and out in 20ins and paid way less than I anticipated for a new battery for my Yukon.

Great place! A definite asset to our community! I’ve been in this business for minor things, but this time I needed a new car battery. I had called around the day before looking for a car battery. I chose Great Lakes Battery based off the price, the 6 year warranty, it being a local, small business and their In God We Trust sign. The best part is the service was fast and the two employees that were working there at that time-Kayla and Brogan. Both employees were efficient and friendly. I had hardly finished paying and my car was complete. I highly recommend their services!

These guys & gals have been wonderful! They are pro’s with their product knowledge and are happy to relay the info with a smile. They went above and beyond again today. THANK YOU!!!

A could of months ago I took my prized retirement watch in for a battery. They opened up the back and discovered that they didn’t have the battery. I finally got around to taking it to a watch repair guy for a battery. After looking at it, he said that not only did they badly mar up the back cover of the watch ( with my company logo on it), they also destroyed the movement when they opened it. He’s searching for a replacement movement. I have no legal proof of this, as they didn’t sell me a battery initially and therefore no documentation, but I’m staying away from that place,

Gotten key fab batteries before for cars. Fast and no waiting. Needed a battery for my 2016 VRod. $30 cheaper than the “Harley dealership”. And it’s American made! Installed and my baby fired up with the quickness!!

Took my bass boat in for minor electrical issues and They were fixed on the the spot by Scott. Scott also put a voltage reducer in my bass boat. Scott was able to safely power my graphs off of my 36V lithium battery trolling motor system. So far, so good! Highly recommend!

Took 3 watches to get batteries. One gentleman completed 2 of them without issue. The young man working on the last one had trouble. The first gentleman took it from him and changed the battery. When he gave it back to me the hands on the watch were no longer connected. When I brought it to his attention he shrugged his shoulders and said " that happens ". He then said a jeweler had to fix it and gave me the name and told me he would take care of the cost and he would call them. Of course he never called her but and she wasn't surprised that he didn't. There are two issues- if I hadn't noticed it was broken he would not have said a word and he did not call nor cover the cost of the repair. Poor customer service!

Tool an old Porter Cable 18V lithium battery there in the hopes that they could rebuild it, as porter cable no longer sells this battery. They tout themselves as 'The Power Tool Doctor'. They said they would have their technician look at it. I left a number, but never got a call. Returned to the store multiple times, as none of those times was the 'technician' there. After several return visits asked for my battery back, but they could not find it. Finally they said they could order one. Hell I can order some amazon junk from china just as easy as they can. Words can't express how incompetent they are. Don't even get me started on the prices of stuff in the store. No idea how they are still in business. A lot of old money in SCS I guess.

Great Lakes Battery installed two engine AGM batteries into my diesel motorhome. They assessed the current batteries, recommended the replacements and installed the new batteries in less than 45 minutes. They provided great value and speedy installation. Will recommend them to friends and family and will use them in the future for all my battery needs.

Bought a battery from them last year it went bad over the year even had it on the trickle charge inside a warm area. Went to go return the battery had lost the receipt they told me they do not keep a history of their customers. They lost big money on this customer I have eight batteries in the boat five batteries in the RV and multiple cars and Toys. You lost my business I’ll never come back to you again terrible customer service.

Definently recommend. Very professional and will answer all questions you may have. Reasonably priced. I have bought previous batteries here and will continue to deal with Great Lake Batteries for my future battery needs.

When we first went in the order something the guy at front desk was plain rude when we were trying to figure out the part we needed. We went home, which is a 2 hour drive for us, to get the information he needed. Come back to order the part and the guy had said it was going to take a couple days and it will be in. We waited 6 days and hadn't heard anything so we called. Guy had just told us it hasn't arrived yet, ok that's understandable, we waited 2 more days and called back. The guy once again said it hasn't come but the owner was on the phone and he'd call back in a few minutes when he's off the phone. Never heard back so we drove 2 hours to go find out something! Come to find out, the guy lied and didn't even order it until just yesterday!! Could of said something instead of lying! Just terrible customer service skills. I'm not upet about how long it takes, due to I know the virus is effecting everything right now, I'm more upset they had no decency to just tell us it hadn't been ordered and were waiting to combine it with other orders so it's cheaper. Some people rely on the things they meed, to me just very disrespectful and for that I will not recommend.

I try to support local independent business whenever possible and Great Lakes Battery makes it easy to do just that. Verified my old Harley battery was a goner, which I figured cause it was at least 5 years old. Had the new battery I needed in stock and competitively priced. Staff was knowledgeable and friendly also! HIGHLY recommend!!! 🥇🥇🥇🥇🥇

An excellent place to get large batteries for classic Lincoln’s they are always fresh and with proper care will last many years This store is in the boat capital of Michigan, St Clair Shores and always stocks fresh batteries for the boating crowd. They are true to their word and very honest and straightforward You will not be disappointed I live 200 miles away and I still buy batteries from Jeff And the prices are quite fair, sales people are friendly and happy to help you out. You will be a happy customer, they will not make a sale if you don’t need the product

I have been going to Great Lakes for years for all my battery needs from Triple AAA to batteries for my power tools and I am very happy. Today however I needed a new battery for my car, as the old one was 6 years old and wouldn't charge fully. I was amazed at the service as we pulled in we stopped by the garage door and a guy came out told us to swing around and face the other direction and he put the battery in the car out in the driveway and he took my credit card and paid for it and gave me the receipt and I didn't even have to get out of my car. Now that's service!

Awesome people! They checked Up on me while I was waiting at home for a tow truck and they offered to come out. Lightening fast service! I pulled in and was met at my car! I wasn't even there a total of 10 minutes. Very reasonable. I highly recommend..

Excellent service took minutes to put my car battery. I've purchased batteries in the past from them and recommended them as well. They came to my friend when she was stranded. GREAT CUSTOMER SERVICE

Great Lakes Battery has been nothing of outstanding service. I own 2 small business’s and the owner has been outstanding. Has really helped us out in tight pinches. The prices have been better then anywhere else and the service exceptional. I’ve tried other battery places and the guys who say they “know” what they are talking about don’t. This place does. Don’t waste your time anywhere else.

The guys at great lakes battery are always able to take care of battery needs. When I needed a heavy duty battery for my truck, they got it quick. When key fobs went bad, they had it taken care of quickly. Smoke detectors, tv remotes, everything battery related, the great lakes battery team had me covered. Love the service and quality materials they provide. Keep it up guys!

I wish I could rate six stars. I am not from the "East Side" but was visiting a friend who needed a battery for her daughter. I did a quick search, and found GLB. I called to check if they had a suitable battery, which they did, but I was most struck by the helpfulness of the "kid" who answered. The service I received upon arrival matched and surpassed that of what I had experienced on the phone. They not only had the correct battery, but offered to install it for me right away. Jeff (the owner I believe) took me out to the car and showed me that the Post Clamps weren't in great shape, and remembering that I had told him that it was a young college students car, thought that they ought to be replaced as well so that she didn't run into any trouble down the road. (Literally) Yes, GLB has great prices, and yes they have a HUGE selection of batteries, but making the extra effort to bring this to my attention, is the kind of thoughtfulness that you just don't see a lot (unfortunately) these days, especially in any Auto Related field. I should add, that not only did Jeff come into the store and find the correct posts for me, he had his people install them on the spot for me as well. Well Done! Six Stars!!

Awesome Guy's! Had just bought a classic car (1959 Edsel) that needed a battery. Went by with it on the trailer. And they were able to look up the correct battery model and even test fitted to make sure it fit. Final price came out cheaper than if we went to an auto parts store. Thanks again! Ready to cruise!!! 🚗🚗🚗🏁🏁🏁

Great customer service. One of the guys made me 8 custom 4 awg battery cables for my Jeep. Beautifully crimped grommets (no extra charge for the crimping) and he had them done in the time it took for me to buy an alternator down the street. And only $76.00!!

Great Lakes Battery has the best prices around, the auto stores didn't even come close plus they installed them for FREE! Staff was knowledgeable and very friendly. Needed 2 large batteries for a plow truck and went in knowing what i wanted to get. Was told they don't stock that brand but they can get them for me. The kid behind the counter knew every question i asked him and ended up talking me into another type of battery. I went home and did my research and found that they were better batteries then the ones i wanted before and at a cheaper price. I went back in, ordered them and picked them up a couple hours later fully charged. I've waited a year now to write a review to test out the batteries and no problem at all. Even better when i stopped in last week they remembered me and asked how the truck was. Great people, great store!