What clients say about Scherer Performance Auto Repair in Fowlerville (MI)
I took two vehicles to Sherer To get some work done. One was a work van that had been to Dick Scott several times for the same thing costing thousands of dollars and still an issue. In my own personal vehicle for nothing more than a front end alignment. Both vehicles were repaired in a timely manner. The work van I don’t believe has ever stopped as well as it stops now, steer straight and no longer has any parking brake warnings going off. It’s nice to be able to finally use the cruise control when I have to drive a hour to a job. The front end alignment appears to be perfect. The wheel is dead straight and the vehicle tracks as it should. These guys will see more work from me. I feel confident in what they did and the quality of their work.
This shop was recommended by family and the reviews look great. We have a 2004 VW Passat. Problems before towing it to this shop were, 1. no heat, 2. small coolant leak, and 3. would not start. $690 later (new sparks plugs, thermostat, housing and labor) the car has no heat and won't start. I was told "it started right up and we drove it around for 2 days". The shop did offer to look at it for free again but I decided to take it to an actual VW dealership for diagnosis and repair. The frustrating thing to me when asking for any type of refund, I was told, "we don't do that". Terrible response for customer service when orignal problems still exist.
I was passing through and hit some debris in the road damaging/knocking loose the under guard of my suv. I was dragging it on the road and was in a pinch to fix quickly. After calling multiple area shops I was lucky to get into contact with Scherer, they fit me in within minutes of calling. They were courteous and fixed quickly so I could continue on free of charge. While I am not a local, I highly recommend these absolutely amazing generous and kind folks. Kindness goes a long way in business, if they can help a stranger in a bad spot I am confident they care about their customers. Thank you again!
I’ve been here a few different times for different issues. They’ve always been very responsive very quick. They are very reasonably priced and honest people great place to take your car if you have any issues
My friend, Mary referred Schererville to me & I could not be happier! They are professional & honest! THAT is the combination you want, especially in car repair! I am now a customer for life! I highly recommend Scherer Performance!
I have to give a shout out to these guys. They are professional and honest! Yes, I said honest. For all you women out there looking for auto repair services that won’t rip you off and gives you all the pricing up front, this is your place! It is a locally owned family business. I have been going there for years and they have always been straightforward with me. Thank you Kevin and God Bless you and your business.
Incredibly reasonable pricing, and you wont be left waiting weeks to get your car back. Honest people, who aren't just trying to wring your pockets, but actually help you with your problems.
Always receive stellar service from Scherer's. They are reasonable in price and they go above and beyond in service. They didn't charge me for looking at my daughter's car when she had a mouse infestation and what we thought was chewed wires due to smoking near the sunroof. Turned out there was a nest in the overhead light so they vacuumed it out and took care of the problem. They also picked up my truck from across the street when it wasn't running due to a failed fuel pump. These guys are wonderful and so glad they are in our community.
I've been bringing my car to this shop for over 13 years and I have brought in many different makes and models with many different issues and I have always gotten quick, reliable and affordable service on my car. They have never tried to get more money out of me or get one over on me or swindle me like many other places have tried. It is an incredibly honest shop with incredibly honest workers. And with the new owner taking over the only big difference I have noticed is the change in the sign outside. I am getting the same quality service that I have always received at the shop. I drive over an hour round trip to know that my car will get reliable service even if it's just for something as simple as an oil change because I know that my vehicle is safe and it's safe to put my children in.
4/2023 - They are still doing quality work!
8/2024 - 13 years now! I love how polite they are and that I can trust them to keep our car safe.
Wonderful people. I called to get a front end alignment for my truck. Their lift is a little too small to put the truck on. The truck is a 3500 crew cab long bed duelly. They were kind enough to tell me where to take the truck to instead of just blowing me off and hanging up the phone. That speaks volumes about the quality of people who work here. Thank you for your help.
I wish I could give more than 5 stars. These guys were simply great people! My family was in the area on vacation when we experienced some issues with our car. We called no less than 8 shops in the area and everyone was understandably busy. Despite this place also being extremely busy they agreed to at least take a look and see if they could diagnose the issue. They test drove it, put it on the hoist and ultimately did not experience the same issue I had on my way to them. They gave me piece of mind though that my family would safely make it back home and I truly can’t thank them enough for taking the time to even look at the car. From my family to yours, we are forever grateful! I wish this shop was close to home because I 100% trust them and their ability to take care of their customers.
This place is an absolute joke. Took my wife’s car there for repair, I had to call them to get any information, they never once called us with any updates, every time I called them it was “sorry we have been busy” and then the he asks me can you hold on for a minute as I’m trying to get an update on our vehicle “ Yeah can I get a 8 corner pizza, and the works large” Can you put your Lunch order in when your not on the phone with a customer? I don’t think they put any effort into looking for the parts we needed. He told us he was on hold with our car manufacturer for 20 minutes and couldn’t reach anyone .. so.. did you just give up then? The quote he gave us to do the repair was outrageous. We were able to locate another shop that was thousands less. STAY AWAY from this shop RUN AWAY. Save your time and money, what a joke.
Update 7/16: The mechanic called both myself and my wife ( I would presume after reading my review) no message was left for either of us, You failed again, you should have left a detailed apology for the service we received.
HERE IS THE BIGGEST UPDATE: We called the KIA dealership where my wife purchased her vehicle and inquired with them about the engine issues (Something you should have done) and low and behold Kia has issued an extended warranty on the engine for known issues, they are replacing it 100% at no cost to us. We almost spent $10,000 to replace her engine, because of your awful advice, you're to busy ordering pizzas and not serving your customers.
You should be ashamed of yourselves.
I had my car towed at the end of the day on a Friday. My car was fixed just over a week later. The price seemed fair, labor is always expected. New pump. New battery. I don’t feel taken advantage of. Props to Randy for pointing me in their direction because I don’t live in the area.
I blew the motor in my equinox back in November. Once I got my vehicle towed to the shop, Kevin got right on it and got the new one ordered, and installed pretty much as soon as it showed up. I don’t think I can say enough good things about Scherer performance. Great work, great prices and great people!
They have always done great work!!! Never have said I need more than what I need. Which means a lot when every other place takes advantage of the situation when your a woman just trying to get your car to run right and they have done that. Thank you for such good guys to help an old lady out.It means so much not to be taken advantage of ! Great people!
My car’s engine light came on in Fowlerville when commuting from Whitmore Lake to Lansing. I urgently found Scherer and left my car to be diagnosed. The entire team was supportive, professional, knowledgeable and they did not charge me for anything after they spent their time and effort helping to diagnose the problem. Will 100% be coming back for any future auto work and repair. Thank you again!
The most honest auto shop you'll ever find and the only place I'll take my vehicles. I have complete faith in Jake and the rest of the team to tell me exactly what I need and to give me a fair price. I'm very thankful to have this shop in our town.
I cannot say enough about the staff, and quality of work, these hardworking individuals have put into my automobiles. The prices are very reasonable and fair. If your looking for greatness, do yourself a favor and come here.
Great Shop! Kevin and his team do amazing work, are quick, fair priced, and prioritize your vehicle with urgency you don't find from a dealer and other local shops!
Very professional, quick, full service. Got me in and out the same day for a brake grinding noise. They gave me consultation on how to fix it, and gave me a lot of confidence to drive my car. Will keep coming here.
These guys are too notch! Since I know absolutely nothing about cars, for the first time ever, I truly did NOT feel taken advantage. I was treated with respect and they took the time to explain things. What needs to be now, what can wait what to look for. Highly recommended!
If you want great service go to Midtown. Jim is very professional and has worked on plenty of my vehicles for about 4 years. Very honest about everything your car does need or doesn't need. I've recommended all of my friends and family to go here because of the excellent service. Earns 5 stars easily and will always have my buisneess
Midtown Auto is the best place I've ever taken a vehicle for regular maintenance and repairs. Great staff, friendly, and professional. It's hard to find an auto mechanic you feel you can trust, glad I've found Jim and his great staff.
As a Smart Car owner it is hard to find a good mechanic. Just by chance I found Jim and his crew. I have had the car in for service and oil changes. They are honest, give good service at a fair price. I will be using them for all of my auto maintence and repairs. Thanks Jim.
I've been bringing my cars here for a few years now and have always been happy with the fast service and fair prices charged. I've never felt ripped. I trust Jim and think he has a lot of knowledge. .
Jim is honest as the day is long. The shop is professional, gives great service and has very fair prices. I happened upon him when my headlights suddenly stopped working several years ago when I was visiting a friend in the Lansing area. I live 45 miles away, but there is no one I trust more to take care of all my vehicles.
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