I just left R and M Scrap yard after being screamed and threatened from a plump scale attendant for dropping my plastic bin full of 13$ worth electric cords which weighed 2 pounds. I can't believe they hire people that are that violent to work their.
Rating you 3 stars due to the fact that you do not follow your own business hours and turn your LOYAL customers away at your gate almost 7 minutes before you "close".
Excellent service. I came the first time and I’m not in great health. They were attentive and helpful explaining everything and unloaded my truck. AAA+++
I had a broke toe so I couldn't walk very well. And the manager or owner of the place came down and called me a drunk, a drug addict. When I told him I wasn't drunk or on drugs. He called me a liar . I told him he need to mind his own business End had some words with him. About calling people a drunk. And so then he banned me from there.
I think he should be reprimanded for the way he treated me. And I believe he should apologize.
Arrived this morning with a trailer full of copper and steel at 12:15. Signage and instructions were not very clear. As I enter the second drive to drop off copper I was frowned at by a very ornery man on a forklift. I immediately knew that this was not going to go well so I turned my trailer full of metal and went to OMNISOURCE where I was greated by very curious staff.
First Timer
I was confused because there was an Omnisource sign in the front. The sign states “1 Mile ahead” but depending on which way you’re driving from, it’s misleading. Anyway, when you pull in they are the red building. Left side for scrap metal, right side for copper, etc. Park near the building. Pull up a cart and unload the metal. Wheel it into the building (through the plastic curtains) and onto the scale.
Obviously, I’m a female scrap metal virgin, until today, so it was a little intimidating. Jessie was the operator and very friendly. I learned to separate the metal lol. Poor guy. He had his own work cut out with me.
R&M is a great place to go if you don't know the difference between Net Ton and Gross Ton! They rip customers off who blindly think they are getting paid better than other recycling companies. Check your weights or you will be cheated! I prefer my scrap to be weighed in and out on the same scale so I know there won't be any major discrepencies. Also why is there a minimum amount requirement? My advice, go to Omnisource!
Do not go here this place is a rip off. I had 500 lb of aluminum siding from a house I'm remodeling, and entire two story house worth of aluminum siding and I pulled over the scale with it and the scrap yard said I had 100 lb. This is been an ongoing issue with them. This place makes money hand over fist off ripping people off everyday. This is the reason why everyone has told me not to go there, to go to either OmniSource or pleasant lake recycling. This is the last time I get screwed, I'm never going back again.
R & M has been My go-to for all of My scrap metals. They are very personal! A great group of people! Easy in and easy out. Plenty of room to maneuver even when they are busy.!
(0 of 5 stars) Worst service ive ever experianced. Been to over a dozen yards in the last 15 years and ive never been treated with such disrespect. This goes for the guy who runs the scales and jesse who runs the copper warehouse. Only reason to go is the hours of operation. Ive been to the adrain location over 75 times, cashed in over 13k in scrap and have been treated poorly 20% of the time. DO NOT SUPPORT THIS COMPANY!!
I have taken all kinds of metal there. The people at RM are friendly and helpful. Their rates are better and you get your money on the spot. It's where I always go to recycle metals.
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