Merl's towing did a good job towing my vehicle to where I wanted it to go. Great communication and service from the moment I called them all the way through the payment process. They did not damage my vehicle in anyway and were the best in town for pricing. Would highly recommend to use them.
They came within 20 minutes after I called for a battery charge early in the morning. That allowed me to get my car into the service shop early. Thank you for coming so quickly and the driver was very friendly!
I was very surprised on how fast they were, I talked to the body shop and they called Tow company and I had a phone call within 3 minutes and they came and got my truck fast definitely will be calling them anytime I need a tow. Not just fast service but everyone I talked to was so polite and courteous. Thank you
Mark #1 was true to his title. It was not an easy pick up or drop. We were fighting road construction in route, he navigated back roads got me there on time. Fare price, knows his shit inside and out. Professional and a good guy. I hope he's there every time I need a tow!
Don helped my mom when her car broke down and towed it to the body shop. He was very kind and professional and put her mind at ease with the process. She had called me and I had stayed on the phone with her until the car was dropped off. My husband picked her up to follow the car to the body shop and we were grateful for the quick response and turnaround!
I received the BEST customer service again from Merl’s. The driver was conscientious about my safety, which I really appreciated. I will continue to call them every time I need roadside assistance!
I tried jumping the battery and it wouldn't start but Merl's tried when they got there and they were able to get it started! Saved me a bunch of money! Was able to drive to the repair shop for a new battery. Merl's is the best!
Thank you Mr. Tyler! You Rock! You turned an extremely stressful day, into a 'glimpse of hope,' with your wonderful customer service. You're definitely an asset to Merl's Towing. We pray our paths will cross again in the future.
May God continue to bless, and keep you safe out here in these streets.
The Browns'
Sheena & Family
The arrival of the tow truck was much faster than expected. The driver was very polite, fast, & efficient. I could tell that the driver had a lot of experience. He did a great job! I'm very pleased with his service.
Quick arrival & super friendly! John was at the scene and had us towed to our shop in less than an hour. He made room in his cab so my husband and I could ride together. John even left us with a wood block so our car wouldn’t roll away after it was at the shop. Overall great experience!
Lerrin was extremely professional and knowledgeable. He took great care with our vehicle and got us to our mechanic safely. I highly recommend this company.
As a young woman, I’m sometimes worried about how my experience will be will towing companies. The man that came to help me was very kind and very fast. I felt comfortable, like it was dad coming to fix my tire. 10/10 experience.
Thought battery was dead, car died on side of road, fuel was low, Gas tank modular don’t work, had air in gas line and stalled out my vehicle. So we were able to get gas in and was good. Need to get gas modular replaced. Brian was a BIG HELP & VERY FRIENDLY!! :)
Grand Rapids Towing in East Grand Rapids offers the following services: Towing service. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Grand Rapids Towing are located in East Grand Rapids — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Grand Rapids Towing in East Grand Rapids buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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